The ABQ RIDE system includes regular service routes on most of the city's major streets as well as commuter routes that ferry workers between residential areas and the city center. Many routes terminate at the Alvarado Transportation Center downtown, where riders can connect to the New Mexico Rail Runner Express and other intercity modes of transportation. ABQ RIDE also operates the Rapid Ride and ART services.
ABQ RIDE fixed bus service operates four types of routes: Rapid Ride, regular, commuter, and BRT. Service times on each route may vary from every 15 minutes to every hour, but the system generally runs from 5:30 am until 6 pm, with some routes running later. A notable exception is route #66 which runs from 5:30 am until 12:30 am weekdays and Saturdays. Commuter routes only have a few run times during weekdays, usually towards Downtown Albuquerque or Kirtland AFB during the mornings and away from during the evenings. D-Ride service ended on May 12, 2018, and was replaced by various local routes, such as 12th Street/Rio Grande (routes #36 and #37) and Menaul (route #8). All inbound routes to the Alvarado Transportation Center, except route #66 and Rapid Ride routes, have a fare-free zone.
Routes 155, 222, 251, and 790 are either partially or fully funded by the Mid-Region Council of Governments (MRCOG), and either service areas outside of Albuquerque's city limits, create connections to its Rail Runner Express stations, or supplement service on the expanding west side. Routes 10, 52, 53, and 54 are either partially or fully funded by Bernalillo County, since these routes largely serve the county's unincorporated areas.
In addition to its fixed route services, ABQ RIDE also operates a paratransit service called SunVan (known as Mini Ride from 2003 to 2006) that runs curb-to-curb service.
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Fleet
Current fleet
All buses feature TwinVision LED destination signs. The front destination signs on the New Flyer buses are able to display route numbers in different colors (as the Rapid Ride buses do for the three Rapid Ride routes, the Red Line, Blue Line, and Green Line). All other signs, including the front destination signs on all 300 and 400 series buses, display in orange only. The 300 series buses formerly featured flip-dot destination signs, however, they were retrofitted with the orange TwinVision LED signs in 2004 alongside the automated voice annunciator system. ABQ RIDE did not order the color LED destination signs for the 600 series buses, citing ongoing reliability issues, opting instead to go with orange LED signs.
All buses are also all equipped with a Clever Devices automated voice annunciator system, which announces the major intersections (or on the Rapid Ride buses, the stops). The system was first introduced in 2001 on the 400 series buses. The 300 series buses were retrofitted with the system in 2004 (alongside the TwinVision LED destination signs), and all deliveries since then have had the system factory-installed.
On October 4, 2010, the Federal Transit Administration approved a $3 million grant request from ABQ RIDE to provide money for bus replacement. On February 7, 2014, ABQ RIDE placed an order for 21 New Flyer Xcelsior XN40 CNG Buses, with deliveries starting in the middle of March. 17 of these buses will replace 17 of the 300 series buses, while the remaining 4 have been used to replace the last of the 400 series buses. 300 Series now operate the routes the 400 Series once did.
In January 2015, bus 617 and bus 747 were involved in separate accidents, resulting in the complete write-off of 747. 617 was repaired at the Yale Transit Yard, and returned to active service in early 2016. No one was seriously harmed in either accident, and both accidents were caused by other vehicles failing to stop at a red light.
The 600-series buses purchased in 2015 (622–641) all have open WiFi networks available for public use. In addition, they have a screen installed behind the driver that displays the current security camera feed from the camera looking down the aisle from the front of the bus.
Other vehicles
In addition, the fleet comprises numerous smaller vehicles like the SunVan paratransit vans, and formerly, the Old Town trolley. CNG buses (300- and 600-series buses) and the 900-series buses operate out of the Yale Transit Department on 601 Yale Boulevard SE, while the 700-series buses, Rapid Ride buses (6400-series, 6600-series, and 6900-series), and the paratransit fleet operate out of the Daytona Transit Facility on Daytona Road near Unser Boulevard and I-40. Daytona operates seven days a week except on city-observed holidays. Yale operates on weekdays only. On May 1, 2015, the 900-series buses were moved temporarily to Daytona due to renovations at Yale; however, they went back to operating out of the Yale facility beginning October 19, 2015. The Yale Transit Department is now equipped with unleaded fuel to fuel shuttle cars.
Bus rapid transit service along Central
In November 2011, ABQ RIDE announced plans for true bus rapid transit service along Central Avenue. The service differs from the Rapid Ride based on the fact that it would be considered a true BRT service based on adding more aspects of BRT service such as a dedicated travel lane or queue jumps, platforms level with the bus floor, and off-board ticketing so that passengers can load at any door.
On March 24, 2014, ABQ RIDE demonstrated a New Flyer XN60, which was built for RTC in Las Vegas, Nevada, and was en route for delivery. This type of bus is one of the designs being explored for BRT service, and is the longer 60 foot version of the current XN40 buses being delivered to ABQ RIDE.
On May 15, 2014, ABQ RIDE introduced a new logo and paint scheme for the organization.
In October 2014, the City of Albuquerque unveiled conceptual designs for construction of Albuquerque Rapid Transit, a true BRT system including dedicated lanes, traffic signal priority, level boarding, and off-bus fare payment. Public input from meetings will allow engineering of the BRT system and redesign of the roads it will travel on.
Following delays from equipment problems, BRT service started in November 2019.