Private company

Afiniti

Logo: afiniti.com3

American software and data company

Afiniti is a multinational company specializing in artificial intelligence applications for customer experience optimization in contact centers, founded in 2005. The company develops technologies that use machine learning to match customers with call center agents, with applications in sectors including telecommunications, financial services, healthcare, and insurance.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

2005Founded1

Afiniti is a multinational company specializing in artificial intelligence applications for customer experience optimization in contact centers, founded in 2005. The company develops technologies that use machine learning to match customers with call center agents, with applications in sectors including telecommunications, financial services, healthcare, and insurance.2

Timeline

  1. 2005Founded Founded1

Sources

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    Company websiteAfiniti logo