Private company

Andrews & Arnold

Logo: Andrews & Arnold, Public domain, via Wikimedia Commons3

British Internet service provider

Andrews & Arnold Ltd (also known as AAISP or A&A) is an Internet service provider based in Bracknell, England. Launched in 1998, the company serves businesses and home users.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

1997Founded1
  • Industrytelecommunications industry1
  • HeadquartersBracknell1
  • Websitewww.aa.net.uk

Andrews & Arnold Ltd (also known as AAISP or A&A) is an Internet service provider based in Bracknell, England. Launched in 1998, the company serves businesses and home users.2

The story

Founded in 1997 and launched in 1998, the company initially only offered services over BT Wholesale, then in 2013 began offering services over TalkTalk Wholesale. In the UK, ADSL, FTTC and FTTP lines are typically served from the same local Openreach infrastructure, although A&A's use of multiple carriers enables diverse backhaul from telephone exchanges using TalkTalk's local-loop unbundling presence.

In November 2022, Andrews & Arnold began offering FTTP services over the CityFibre network in England and Wales, marking their first services that do not make use of the Openreach network.

From Wikipedia’s article on Andrews & Arnold, shared under CC BY-SA 4.0.4

Products and brands

Andrews & Arnold offers broadband packages for large and small businesses, and home users.

The company's owner, Adrian Kennard, stated in a blog post that as of October 2010, the company is "xkcd/806" compliant, referring to xkcd comic number 806. This means that technical support callers who say the code word "shibboleet" will be transferred to a technical support representative who knows at least two programming languages.

Andrews & Arnold opposes censorship of Internet connections. In 2015–2017, Kennard published several blog posts discussing why Internet censorship as discussed in the UK is not workable.

Andrews & Arnold provides optional bonded multiple-link internet access. Links can be of different types; each needs only to be a pipe that can carry IP packets.

From Wikipedia’s article on Andrews & Arnold, shared under CC BY-SA 4.0.4

Timeline

  1. 1997Founded Founded1

Sources

The numbers on this page point here. Each one links to the record it came from.

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