Bermuda is divided in 14 fare zones of about 2 miles length and fares are based on the number of zones travelled. Buses require exact fare in local currency, tokens, or prepaid tickets; transfers are available. Single- or multiple-day transportation passes, accepted on buses and ferries, can be purchased. Children under age five ride free, and at age 5–15 pay a reduced rate.
A digital fare system was launched in 2024 with the introduction of the Shorelink App. The system was upgraded to included real-time vehicle tracking in May of 2025.
Buses run typically between 7 am and 11 pm at variable (often 15-minute) intervals. Schedules assume an average speed of 35 kilometres per hour (22 mph). Bus stops, many of which are sheltered, are marked by pink (direction towards Hamilton) or blue (direction away from Hamilton) poles. Buses stop by them at request.
Most visitors from cruise ships use the bus system; however, airline passengers cannot transport luggage on the buses and generally prefer the taxi or airport limo system.