Though it has attained some credibility as a religion in many countries, Scientology has also been described as both a cult and a commercial enterprise. Some of the organization's actions also brought scrutiny from the press and law enforcement. For example, it has been noted to engage in harassment and abuse of civil courts to silence its critics, by identifying as fair game people it perceives as its enemies.
In 1979, several Scientology members were convicted for their involvement in the organization's Operation Snow White, the largest theft of government documents in U.S. history. Scientologists were also convicted of fraud, manslaughter and tampering with witnesses in French cases, malicious libel against lawyer Casey Hill and espionage in Canada.
In his book World Religions in America, religious scholar Jacob Neusner states that Scientology's "high level of visibility" may be perceived as "threatening to established social institutions". The film Going Clear, based on the book by the same name, also documents controversies surrounding the organization and its treatment of former members.
Criticism has also come from within the Church. Marty Rathbun, the former inspector general of the Religious Technology, has spoken out against church activities. He has called for a "Scientology Reformation" to eliminate corruption and bring back the original teachings of L. Ron Hubbard.
From 1952 until 1966, Scientology was administered by an organization called the Hubbard Association of Scientologists (HAS), established in Arizona on September 10, 1952. In 1954, the HAS became the HASI (HAS International). The Church of Scientology was incorporated in California on February 18, 1954, changing its name to "The Church of Scientology of California" (CSC) in 1956. In 1966, Hubbard transferred all HASI assets to CSC, thus gathering Scientology under one tax-exempt roof. In 1967, the IRS stripped all US-based Scientology entities of their tax exemption, declaring the organization's activities were commercial and operated for the benefit of Hubbard. Controversy followed the organization in those years, but its growth continued in the 1960s. New facilities were formed in Paris (1959), Denmark (1968), Sweden (1969), and Germany (1970). In the 1970s the religion spread through Europe: in Austria (1971), Holland (1972), Italy (1978), and Switzerland (1978). Centers of Scientology were in 52 countries by the time the 80s came in and grew to 74 by 1992.
The organization sued and lost repeatedly for 26 years trying to regain its tax-exempt status. The case was eventually settled in 1993, at which time the organization paid $12.5 million to the IRS—greatly less than IRS had initially demanded—and the IRS recognized the organization as a tax-exempt nonprofit organization. In addition, Scientology also dropped more than fifty lawsuits against the IRS when this settlement was reached. Scientology cites its tax exemption as proof the United States government accepts it as a religion. In January 2009, removal of the tax exemption was rated as number 9 in items for the incoming Barack Obama administration to investigate, as determined in an internet poll run by the presidential transition team soliciting public input for the incoming administration. The U.S. State Department has criticized Western European nations for discrimination against Scientologists in its published annual International Religious Freedom report, based on the International Religious Freedom Act of 1998.
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In some countries, such as Israel, Scientology is treated legally as a commercial enterprise, and not as a religion or charitable organization. In early 2003, in Germany, The Church of Scientology was granted a tax-exemption for the 10% license fees sent to the US. This exemption, however, is related to a German-American double-taxation agreement, and is unrelated to tax-exemption in the context of charities law. Unlike many well-established religious organizations, Scientology maintains strict control over its names, symbols, religious works and other writings. The word Scientology (and many related terms, including L. Ron Hubbard) is a registered trademark. Religious Technology Center, the owner of the trademarks and copyrights, takes a hard line on people and groups who attempt to use it in ways unaffiliated with the Church of Scientology (see Scientology and the legal system).
Illegal activities
L. Ron Hubbard appointed Mary Sue Hubbard to take control of certain aspects of legal protection for the organization in 1968, and the Office of The Guardian was created with its head office situated at Saint Hill Manor. Under The Guardian's Office (later renamed the Office of Special Affairs or OSA), organization members and contracted staff later organized and committed one of the largest penetrations of United States federal agencies ever perpetrated by an organization not affiliated with a foreign government (that is, one such as the KGB). This operation was named Operation Snow White by Hubbard. In the trial which followed the discovery of these activities the prosecution described their actions as such:
The crime committed by these defendants is of a breadth and scope previously unheard of. No building, office, desk, or file was safe from their snooping and prying. No individual or organization was free from their despicable conspiratorial minds. The tools of their trade were miniature transmitters, lock picks, secret codes, forged credentials and any other device they found necessary to carry out their conspiratorial schemes.
The organization has also in the past made use of aggressive tactics in addressing those it sees as trying to suppress them, known as Suppressive Persons (SPs) first outlined by Hubbard as part of a policy called fair game. It was under this policy that Paulette Cooper was targeted for having authored The Scandal of Scientology, a 1970 exposé book about the organization and its founder. This action was known as Operation Freakout. Using blank paper known to have been handled by Cooper, Scientologists forged bomb threats in her name. When fingerprints on them matched hers, the Justice Department began prosecution, which could have sent Cooper to prison for a lengthy term. The organization's plan was discovered at the same time as its Operation Snow White actions were revealed. All charges against Cooper were dismissed, though she had spent more than $20,000 on legal fees for her defense.
In 1979, several executives of the organization were convicted and imprisoned for multiple offenses by a U.S. Federal Court.
On January 22, 2013, attorneys for the organization, as well as some of its members, reacted toward the CNN News Group for its airing of a story covering the release of a book published by a former member, entitled 'Going Clear', published earlier the same year. CNN News Group then chose to publish the reactionary correspondence, with confidential information redacted, on its web site.
According to a 1990 Los Angeles Times article, in the 1980s the Los Angeles branch largely switched from using the organization's members in harassment campaigns to using private investigators, including former and current Los Angeles police officers. The reason seemed to be that this gave the organization a layer of protection.
The Scientology organization has continued to aggressively target people it deems suppressive. In 1998, regarding its announcement that it had hired a private investigator to look into the background of a Boston Herald writer who had written a series on the organization, Robert W. Thornburg, dean of Marsh Chapel at Boston University, said, "No one I know goes so far as to hire outsiders to harass or try to get intimidating data on critics. Scientology is the only crowd that does that." It has apparently continued as recently as 2010. In 2007, when BBC journalist John Sweeney was making Scientology and Me, an investigative report about the organization, he was subjected to harassment: In LA, the moment our hire car left the airport we realised we were being followed by two cars. In our hotel a weird stranger spent every breakfast listening to us. Sweeney subsequently made a follow-up documentary, The Secrets of Scientology, in 2010 during which he was followed and filmed on multiple occasions and one of his interviewees was followed back to his home.
The Church of Scientology was convicted of fraud by a French court in 2009, a decision upheld by the supreme Court of Cassation in 2013.
Members' health and safety
The deaths of some Scientologists have brought attention to the organization, both due to the circumstances of their demises and their relationship with Scientology being a factor. In 1995, Lisa McPherson was involved in a minor automobile accident while driving on a Clearwater street. Following the collision, she exited her vehicle, stripped naked and showed further signs of mental instability, as noted by a nearby ambulance crew that subsequently transported her to a nearby hospital. Hospital staff decided that she had not been injured in the accident, but recommended keeping her overnight for observation. Following intervention by fellow Scientologists, McPherson refused psychiatric observation or admission at the hospital and checked herself out against medical advice after a short evaluation.
She was taken to the Fort Harrison Hotel, a Scientology retreat, to receive a treatment sanctioned by the organization called Introspection Rundown. She had previously received the Introspection Rundown in June of that year. She was locked in a room for 17 days, where she died. Her appearance after death was that of someone who had been denied water and food for quite some time, being both underweight and severely dehydrated. Additionally, her skin was covered with over one hundred insect bites, presumably from cockroaches. The state of Florida pursued criminal charges against the Church of Scientology. The organization has repeatedly denied any wrongdoing, and now makes members sign a waiver before Introspection Rundown specifically stating that they (or anyone on their behalf) will not bring any legal action against the organization over injury or death.
These charges attracted press coverage and sparked lawsuits. Eight years later, Elli Perkins, another adherent to Scientology's beliefs regarding psychiatry, was stabbed to death by her mentally disturbed son. Though Elli Perkins's son had begun to show symptoms of schizophrenia as early as 2001, the Perkins family chose not to seek psychiatric help for him and opted instead for alternative remedies sanctioned by Scientology. The death of Elli Perkins at the hands of a disturbed family member, one whose disease could have been treated by methods and medications banned by Scientology, again raised questions in the media about the organization's methods.
In addition, the organization has been implicated in kidnapping members who have recently left the organization. In 2007, Martine Boublil was kidnapped and held for several weeks against her will in Sardinia by four Scientologists. She was found on January 22, 2008, clothed only in a shirt. The room she was imprisoned in contained refuse and an insect infested mattress.
On Friday March 28, 2008, Kaja Bordevich Ballo, daughter of Olav Gunnar Ballo, Norwegian parliament member and vice president of the Norwegian Odelsting, took a Church of Scientology personality test while studying in Nice. Her friends and co-inhabitants claim she was in good spirits and showed no signs of a mental breakdown, but the report from the organization said she was "depressed, irresponsible, hyper-critical and lacking in harmony". A few hours later she committed suicide by jumping from her balcony at her dorm room leaving a note telling her family she was sorry for not "being good for anything". The incident has brought forward heavy criticism of the organization from friends, family and prominent Norwegian politicians. Inga Marte Thorkildsen, parliament member, went as far as to say "Everything points to the Scientology cult having played a direct role in making Kaja choose to take her own life".
Dissemination and recruiting practices
Members of the public entering a Scientology center or mission are offered a "free personality test" called the Oxford Capacity Analysis by Scientology literature. The test, despite its name and the claims of Scientology literature, has no connection to Oxford University or any other research body. Scientific research into three test results came to the conclusion that "we are forced to a position of skepticism about the test's status as a reliable psychometric device" and called its scientific value "negligible".
Further recruitment practices — called dissemination in Scientology – include information booths, flyers and advertisement for free seminars and Sunday Services in regular newspapers and magazines, personal contacts, sales of books, and acting classes.
Legal waivers
Working with lawyer Bill Drescher, we drafted and implemented one-sided agreements that everyone who partakes in scientology services is required to sign—forfeiting the right to sue and any rights to access the records of scientology services, and even giving scientology authorization to hold the signee against their will should they have a psychotic episode so they can participate in the Introspection Rundown.
Due to previous litigation against the Church of Scientology, and particularly the civil and criminal cases surrounding the death of Lisa McPherson, COS drafted several contracts, releases and waivers which all individuals must sign in order to start any service with COS, no matter how small or introductory. They must be signed again before any major service, and new contracts signed for each Scientology corporate entity the individual visits. One particular waiver—called the "Lisa Clause" by critics of Scientology—states that a member will not seek any psychiatric treatment, and gives permission for the Church of Scientology to detain any member suspected of a psychotic break or other serious mental breakdown. Such detention is to provide the Introspection Rundown, a procedure where an individual is kept isolated from everyone, with no communication. This controversial procedure was considered to be the cause of McPherson's death and, in order to prevent future lawsuits, the Church of Scientology compiled these one-sided contracts. The contracts also prohibit the individual from obtaining any copies of records related to them while granting COS the exclusive right to retain the documents. Individuals waive the right to sue COS in a court of law, and instead they must use Scientology's version of an arbitration (which L. Ron Hubbard never wrote about).