Since 2005, Busways' services in the Blacktown area have formed part of Sydney Bus Region 1, held in partnership with Westbus and Hawkesbury Valley Buses. Operating from a depot in Glendenning, scheduled route and school services cover an area encompassed by Seven Hills and Castle Hill in the east; Rouse Hill and Riverstone in the north; Shalvey and St Marys in the west; Minchinbury and Prospect to the south.
The regional centres of Blacktown and Mount Druitt are a focus for all services, with trips also serving the employment centres of Eastern Creek, Huntingwood and Macquarie Park. Bus/train connections are provided at a variety of railway stations. Busways also operates services along the North-West T-way between Blacktown and Rouse Hill.
In March 2007, the Parramatta - Rouse Hill section of the North-West T-way opened. Bus routes 730 (renumbered T63) and 735 (renumbered 616, now 616X) were transferred from Busways to Hillsbus while bus route 718 was transferred from Hillsbus to Busways. In November 2007, the Blacktown to Parklea of the North-West T-way opened. Existing Busways bus routes were amended and renumbered to become new T-way routes (T70, T71, T74 and T75) and ran mainly along the new section.
In October 2013, Busways after winning the tender for Sydney Bus Region 1, took over the operation of services in the St Marys, Penrith, Windsor and Richmond areas from Hawkesbury Valley Buses and Westbus.
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In May 2019, as part of the Sydney Metro opening, all Busways T-way services were renumbered from "T7x" to "73x", and the former Hawkesbury Valley Buses services (661–664) were renumbered to "67x" or "74x". Some services were also rerouted to stop at Tallawong station.
Between 2022 and 2023, the contract for region 1 was put out to tender and was subsequently retained by Busways. The new contract commenced in December 2023 for a period of seven years.
Sydney North Shore & West services
In July 2021, Busways was announced as the new operator for Sydney Bus Region 7 in the North Shore, Northern and Western regions of Sydney. Busways commenced operating Region 7 on 9 January 2022 as part of an eight-year contract, taking over from State Transit.
Central Coast services
The Central Coast has services provided under the Outer Metropolitan Bus System Contract Region 6. This contract with the NSW Government covers a broad area that stretches from Patonga and Wagstaffe in the south through to Swansea and Morisset in the north; and Dooralong and Mangrove Mountain in the west to Terrigal and MacMasters Beach in the east.
With depots at Kincumber and Woongarrah, the key centres served by Busways routes include Gosford, Tuggerah, Wyong, Lake Haven, Erina Fair and Woy Woy. Occasional trips also serve Charlestown in the north and Spencer in the west.
Between 2021 and 2023, the contract for region 6 was put out to tender and was subsequently retained by Busways. The new contract will commence on 28 July 2024 for a period of seven years.
North Coast services
In September 2003, Busways purchased the services of King Brothers on the Mid North Coast from its administrator. Busways provides services throughout Grafton, Kempsey, Wauchope, Laurieton, Coffs Harbour, Port Macquarie, Yamba, Bulahdelah, Heatherbrae, Macksville and Raleigh.
Adelaide Outer South services
In July 2020, Busways took over Adelaide's Outer South network from SouthLink, including the Lonsdale and Seaford depots.
Former operations
Macarthur services
From 2005 Busways' services in the Macarthur Region formed Sydney Bus Region 15. Operating from depots at Campbelltown and Smeaton Grange, route and school services operated as far east as Kentlyn and Wedderburn; south to Appin and Wollongong; west to The Oaks and Warragamba; and north to Catherine Field and Raby.
Regional and district centres such as Campbelltown, Macarthur Square, Narellan and Camden were the focus of all routes. Busways operated the free Macarthur CBD shuttle which was terminated in August 2014. In June 2014 operation of the Sydney Bus Region 15 passed to Busabout.
Coach services
Rowe's Bus Service previously operated coach services with a fleet of six Dennings until the coach licences were sold to Westbus in 1986. Macarthur Coaches also operated some coaches that were sold in 1990. Until October 2011 Busways operated a service from Forster to Sydney. Busways operate coach services from Newcastle to Taree under contract to NSW TrainLink.
Fleet
Having traditionally purchased Leyland buses, in November 1978 the first of 30 Volvo B58s were delivered. Since then, Busways have purchased buses from MAN, Mercedes-Benz, Scania and Volvo. In the 1970s the Rowe fleet livery was white with a red stripe, with an orange stripe added in 1988. Since 2010, the blue and white Transport for NSW livery has been applied to the Sydney and Central Coast fleets.
As of July 2026, Busways operates 1,238 buses in NSW, including 58 electric buses, and 137 buses in Adelaide. Busways operates a total of 1,375 buses across Australia.