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Private company

buw Holding

Logo: buw Management Holding GmbH & Co. KG, CC BY-SA 3.0, via Wikimedia Commons3

The buw Holding GmbH was an owner-run German company based in Osnabrück acquired by Convergys through a definitive merger. It is especially known for its call centres and has altogether about 6,000 employees who work in Osnabrück, Münster, Halle, Schwerin, Berlin, Leipzig, and Wismar in Germany, Pécs in Hungary, and Timișoara and Cluj in Romania.2 It was founded in 1993.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

1993Founded1
  • Industrybusiness process outsourcing1
  • HeadquartersOsnabrück1
  • Websitewww.buw.de
  • Legal formGesellschaft mit beschränkter Haftung1

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The buw Holding GmbH was an owner-run German company based in Osnabrück acquired by Convergys through a definitive merger. It is especially known for its call centres and has altogether about 6,000 employees who work in Osnabrück, Münster, Halle, Schwerin, Berlin, Leipzig, and Wismar in Germany, Pécs in Hungary, and Timișoara and Cluj in Romania.2

The story

Jens Bormann and Karsten Wulf, who met at the University of Osnabrück, founded their company in March 1993 as b u. w (Bormann und Wulf) Telefonmarketing GmbH while they still were students.

In 2001 the company was restructured. In 2002, employees founded the organisation Lernen fürs Leben ("Learning for Life") which is committed to projects in the Third World, in particular if they serve the purpose to teach people how to make a living on their own.

In 2006, the company received the European Call Centre Award for its corporate identity.

In August 2016, Convergys Corporation completed its acquisition of buw.

From Wikipedia’s article on Buw Holding, shared under CC BY-SA 4.0.4

Timeline

  1. 1993Founded Founded1

Sources

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