The story
In 1918 telephone operators organized under the Telephone Operators Department of the International Brotherhood of Electrical Workers. While initially successful at organizing, the union was damaged by a 1923 strike and subsequent AT&T lockout. After AT&T installed company-controlled Employees' Committees, the Telephone Operators Department eventually disbanded. The CWA's roots lie in the 1938 reorganization of telephone workers into the National Federation of Telephone Workers after the Wagner Act outlawed such employees' committees or "company unions". NFTW was a federation of sovereign local independent unions that lacked authority over the affiliated local unions leaving it at a serious organizational disadvantage. After losing a strike with AT&T in 1947, the federation led by Joseph A. Beirne, reorganized as CWA, a truly national union, which affiliated with the Congress of Industrial Organizations in 1949. The union's Canadian members split away in 1972, forming the Communication Workers of Canada.
CWA has continued to expand into areas beyond traditional telephone service. In 1994 the National Association of Broadcast Employees and Technicians merged with the CWA and became The Broadcasting and Cable Television Workers Sector of the CWA, NABET-CWA. Since 1997, it includes The Newspaper Guild (now renamed The NewsGuild-CWA). In 2004, the Association of Flight Attendants merged with CWA, and became formally known as the Association of Flight Attendants-CWA, or AFA-CWA. In 2020 CWA launched the Campaign to Organize Digital Employees (CODE-CWA) initiative to unionize tech, video game, and digital workers which has led to CWA becoming a major union for US and Canada tech worker organizing, including the first video game workers union at Beast Breaker developer Vodeo Games and organizing all non-management workers at the Hawaii digital wireless carrier Mobi in 2022. In September 2026, over 200 workers at Wikimedia Foundation joined the CWA under Wiki Workers United.
Contracts and strikes
Following is a partial list of contracts and strikes that the Communications Workers of America were involved in:
From Wikipedia’s article on Communications Workers of America, shared under CC BY-SA 4.0.5