Services & products
du offers mobile and fixed telephony, broadband connectivity and IPTV services to individuals, homes and businesses. It also provides carrier services for businesses and satellite up/downlink services for TV broadcasters. Its tariff plans for private subscribers include Home Plans, Postpaid Plans and Prepaid Plans while it offers corporate subscribers Closed Business User Group free calling, and preferred International Destinations.
Postpaid plans involve monthly billing cycles and often come with a fixed amount of data.
Prepaid plans, on the other hand, require users to recharge in advance and provide a predetermined data allocation. Regardless of the plan you choose, staying aware of your data consumption helps prevent overages that might result in additional charges.
du's device and application IoT management platform allows users to connect and control devices remotely, monitor conditions and generate advance real-time analytics. du offers a multi-tenant platform with integration capabilities that can be based on the cloud or be on premise, with plug-in suite for AI machine learning, enabling business automation. du hosts Blockchain Platform on 'Dubai Pulse'.
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Network
LTE
du first launched LTE in 2012 on the FDD-LTE Band 3 (1800 MHz) frequency, in August 2014 it was then announced that du had installed and successfully tested VoLTE over its network. In July 2014, du launched Cat. 6 LTE-Advanced with carrier aggregation and 4x4 MIMO combining 20 MHz of Band 3 (1800 MHz) and 15 MHz of Band 20 (800 MHz).
5G
du began its 5G network infrastructure development in 2015 and launched in 2019 becoming the first telco operator to roll out 5G network in UAE and the first to provide Preregistered customers with 5G-enabled devices in the middle east and demonstrated video over 5G call using its Non-standalone (NSA) network, IMS Core and 5G smartphones. In 2020, du deployed the Middle East and North Africa's first millimeter Wave at Yas Island, Abu Dhabi providing the highest ultra-high mobile broadband 5G services in the region. The mm Wave frequencies improved its network capacity allowing users access to improved services in high-traffic areas. In 2021, du deployed the first 5G leased line with ultra-low latency in the UAE. In 2022, du launched the 5G Home Wireless product that provide their customer better experience with higher speed. There are different plans, and the customers can choose the one that is more convenient and support their lifestyle.
VoLTE
In 2020, EITC increased its fiber footprint, launched VoLTE services, delivered a 100G backbone upgrade, equipped two data centres with advanced Network Functions Virtualisation Infrastructure (NFVI), and deployed the Telco Cloud NFVI at two DC.