The story
Dutch-Bangla Bank PLC was established under the Bank Company Act 1991 and incorporated as a public limited company under the Companies Act 1994 in Bangladesh in June 1996. It was the first European-Bangladeshi joint venture bank in Bangladesh, established through a partnership between a Netherlands-based company and a Bangladeshi individual. DBBL commenced formal operation from June 3, 1996. The Bank is listed with the Dhaka Stock Exchange Limited and Chittagong Stock Exchange Limited.
In 2002, Dutch-Bangla Bank PLC established the Electronic Banking Division to accelerate banking automation and introduce modern electronic banking services in Bangladesh.
In 2003, The bank completed full banking automation, becoming the first fully automated bank in Bangladesh and introducing electronic banking and plastic card services to the mass market.
In 2004, The bank introduced real-time online “Any Branch Banking”, enabling customers to conduct transactions from any branch nationwide. It also expanded digital infrastructure by launching Internet Banking, establishing a centralized Data Center, and introducing Debit Cards, ATM services, and POS terminals, which significantly expanded electronic payment facilities in Bangladesh.
In 2007, The bank expanded its card portfolio by launching Credit Card services, further strengthening electronic payment solutions.
In 2008, Fast Track self-service banking centers were introduced to provide customers with 24/7 automated banking facilities through integrated ATM and self-service kiosks.
In 2010, The bank launched the country’s first Internet Payment Gateway (IPG) named Nexus Payment Gateway, enabling merchants to accept Visa, MasterCard, and Nexus card payments online, thereby facilitating e-commerce in Bangladesh. Later, Rocket account also incorporated in Nexus Payment Gateway. In the same year, the bank received approval from Bangladesh Bank to introduce Mobile Financial Services (MFS).DBBL first to introduce mobile banking | The Daily Star
In 2011, The bank launched Mobile Financial Services, later branded as Rocket, which pioneered mobile banking in Bangladesh and significantly promoted financial inclusion among unbanked populations. The bank also established a Customer Call Center to strengthen customer service and support.
Read the full text
In 2016, The bank introduced VIP Banking Lounge services to provide premium banking facilities for high-value customers.
In 2017, Agent Banking services were introduced to extend banking access to rural and underserved communities through authorized agents.
In 2018, The bank launched NexusPay, a digital payment application enabling card-based payments, QR payments, and fund transfers.
In 2020, Introduced Prepaid Card services, expanding digital payment options for customers.
In 2022, Implemented Cash Recycler Machine(CRM) systems at branches to enhance customer engagement and service efficiency.
In 2023, Launched Bancassurance services, enabling customers to access insurance products through the bank’s distribution network.
From Wikipedia’s article on Dutch-Bangla Bank, shared under CC BY-SA 4.0.5