Controversy
In 2007, the Vegan Society withdrew their Vegan Trademark registration from Ecover products due to the company's use of daphnia (water fleas) to test the effects of its products on aquatic life, plus rabbit blood to test stain removal. Daphnia are not vertebrates and therefore are not classified as "animals" according to EU animal-testing rules. However, the Vegan Society's definition incorporates the entire animal kingdom, which is inclusive of invertebrates, as part of its Vegan Trademark registration criteria. Ecover continues to use the Daphtox acute toxicity test that observes daphnia behaviour to calculate the EC50 values of their products, so it can assess the environmental quality of its products.
In 2010, a Which? study of 14 household products, including laundry tablets, toilet cleaners and nappies, reported that Ecover was among a number of companies where each was believed to have exaggerated at least one "green claim" or was not proven by the manufacturer's evidence. The panel of experts found, for instance, no convincing evidence to show the chemicals found in standard toilet cleaner and market-leading laundry tablets would have a significantly worse impact on aquatic life than their "eco" equals. Which? said: "When companies make clear green claims it helps consumers make eco choices with confidence. But our experts concluded that many of the companies did not provide enough evidence to back up their claims and thought that some were exaggerated. This makes it hard for people to choose." Ecover responded several days later.
Ecover had previously been criticized for not subscribing to the British Union for the Abolition of Vivisection's "Humane Household Products Standard", which requires a "fixed cut-off date" on animal-tested ingredients. Ecover stated that "a fixed cut-off date [means] that we wouldn't be able to improve our products on what we have today. We do not believe that it is necessary to carry the 'Humane Household Products Standard' to uphold our core values of transparency, honesty and integrity." However, in October 2012 Ecover's products were certified into the Cruelty Free International (formerly BUAV) "The Leaping Bunny Program" and awarded the internationally-recognised Leaping Bunny logo for products certified free from animal testing and which comply with the comprehensive criteria of the Humane Household Products Standard. Ecover CEO Philip Malmberg said "Being accepted into this program is an absolute privilege for Ecover and a great way to show the world that we care. Ecover has been animal friendly since the day it was founded in 1979. The decision to align with Leaping Bunny and provide our customers with household cleaning and laundry products that are certified as safe and cruelty-free was an obvious next step."
In 2014, Ecover confirmed that it was trialling oil derived from algae. In response, 23 environmental, consumer and farmers groups called on Ecover to drop the algae. Some of the groups launched a petition and web site, declaring that "Synthetic is not Natural", in reference to Ecover's marketing, which relies heavily on words like "natural" and "eco-friendly". The petition collected thousands of signatures calling on Ecover to stop using synthetic algae, citing a lack of regulation and knowledge about synthetic organisms, and effects on farmers. Ecover claimed that the algal oil it is using employs the natural mutation process of algae and standard industrial fermentation and would be less destructive than the palm kernel oil it currently uses, a claim disputed by some of the opposing groups because the algae was fed sugarcane which is also associated with biodiversity destruction.
Due to the open refusal of owner SC Johnson to abandon its use of animal testing, the Naturewatch Foundation revoked Ecover and Method's Compassionate Shopping Guide accreditations.
In January 2021 the company issued a product recall on its Ecover Zero % Non-Bio Laundry Liquid, as it had been discovered that the liquid contained hazardous levels of potassium hydroxide.