Private company

Exetel

Logo: http://www.exetel.com.au/, Non-free logo, via Wikipedia3

Australian internet service provider

Exetel is an Australian Internet service provider (ISP) primarily focused on delivering residential NBN broadband and mobile services to customers across Australia. Exetel is headquartered in Sydney and is a wholly owned subsidiary of Superloop Limited. The company delivers its broadband services over infrastructure operated by its parent company, including the Superloop national fibre backbone.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

Aug 29, 2001Founded1

Exetel is an Australian Internet service provider (ISP) primarily focused on delivering residential NBN broadband and mobile services to customers across Australia. Exetel is headquartered in Sydney and is a wholly owned subsidiary of Superloop Limited. The company delivers its broadband services over infrastructure operated by its parent company, including the Superloop national fibre backbone.2

The story

Exetel began operating in the early 1990s as a technology consulting company, providing technical and management consulting services until December 2003, when the business shifted its focus to becoming a provider of data and telephone communications services.

The company began offering ADSL1 services in mid-February 2004, SHDSL corporate services in April 2004, and wireless broadband through Unwired in June 2004. Towards the end of 2004, Exetel added wire-line telephony services using the Verizon network and mobile services using the Vodafone network. Exetel activated its own VoIP switches in March 2006 and began offering ADSL2+ services on 20 July 2006.

In 2007, Exetel was recognised in Deloitte’s Technology Fast 50 program, which highlights rapidly growing Australian technology companies.

Historically, Exetel maintained various network points of presence (PoPs) across several Australian states and in Auckland, New Zealand.

In June 2021, Superloop Limited announced the acquisition of Exetel Pty Ltd for A$110 million in cash and shares.

Following the acquisition, Exetel’s network operations were progressively integrated into Superloop’s national fibre backbone and data-centre footprint, which now provide the core network infrastructure for its broadband services. Superloop’s Australian fibre backbone connects 16 major data centres in Sydney, forming the company’s largest domestic network presence. Exetel also benefits from Superloop’s international connectivity through the INDIGO subsea cable system, which provides a high-capacity route between Sydney and Singapore with a design capacity of up to 36 Tbps.

In 2025, Superloop’s national fibre network—over which Exetel delivers its broadband services—was recognised by Ookla in its H1 2025 “Fastest Fixed Network” awards report. The award was based on more than 18 million consumer-initiated Speedtest results collected between January and June 2025.

From Wikipedia’s article on Exetel, shared under CC BY-SA 4.0.4

Products and brands

Exetel provides residential broadband and mobile services across Australia. Its current product range focuses on NBN Fibre-to-the-Premises (FTTP) and NBN Hybrid Fibre-Coaxial (HFC) broadband, along with mobile services delivered via the Telstra Wholesale mobile network.

Current services (available to new customers)

NBN Fibre-to-the-Premises (FTTP) broadband

NBN Hybrid Fibre-Coaxial (HFC) broadband

Mobile voice and data services delivered via the Telstra Wholesale mobile network

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Grandfathered services (available only to existing customers; no longer sold)

NBN Fibre-to-the-Node (FTTN)

NBN Fibre-to-the-Curb (FTTC)

NBN Fibre-to-the-Building (FTTB)

NBN Fixed Wireless

Mobile services delivered via the Optus mobile network

Mobile broadband services

Home wireless broadband services

ADSL / ADSL2+

Wireless Ethernet

Mid-Band Ethernet / Ethernet over copper

Ethernet over fibre

Residential and business web hosting

VoIP

POTS telephony

From Wikipedia’s article on Exetel, shared under CC BY-SA 4.0.4

Timeline

  1. Aug 29, 2001Founded Founded in Sydney1

Sources

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