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Information and communications technology in Kosovo

Information and communication technology (ICT) in Kosovo has experienced a remarkable development since 1999. From being almost non-existent 10 years ago, Kosovar companies in the information technology (IT) domain offer today wide range of ICT services to their customers both local as well as to foreign companies. Kosovo has the youngest population in Europe, with advanced knowledge in ICT.2 It is headquartered in Pristina.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

  • Industrytelecommunications1
  • HeadquartersPristina1

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Information and communication technology (ICT) in Kosovo has experienced a remarkable development since 1999. From being almost non-existent 10 years ago, Kosovar companies in the information technology (IT) domain offer today wide range of ICT services to their customers both local as well as to foreign companies. Kosovo has the youngest population in Europe, with advanced knowledge in ICT.2

The story

History

First ICT companies in Kosovo can be found as early 1984, these companies where mainly focused on radio telecommunication and audio-video systems, while in early and mid '90s more companies were created, mainly specializing in personal computer sales. ICT industry in Kosovo boomed after 1999 with a lot of new companies being created, among which IPKO which now one of the major telecommunication providers and one of the biggest foreign investments in Kosovo.

Kosovo Association of information and technology (STIKK)

According to statute, STIKK is a non-profit association founded and registered in accordance with the Law on Freedom of Association and Non-Governmental Organization. STIKK represents the interests of the information and communications technology of Kosova, and the interests of professionals in ITC industry.

From Wikipedia’s article on Information and communications technology in Kosovo, shared under CC BY-SA 4.0.3

Products and brands

Market

The structure of the ICT market in Kosovo is diverse in the variety of activities, sales being the main activity 62 percent of the ICT companies have reported to import goods for retail, meanwhile their exports are minimal and their market share growth is seen to be within Kosovo, and could reach as far as North Macedonia and Albania. The average annual turnover in the sector is 250,000 euros, with an increasing number of companies reporting turnovers in millions of euros.

Sales - 33%

Retail Sales - 18.7%

Maintenance and Repair - 17.6%

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Software Development - 13.2%

Consulting - 7.7

ISP - 7.7%

Training - 5.5%

Engineering Services - 4.4%

Location

Most ICT firms are based in the Pristina, the economic, political, and social center of the country, where most businesses are located and where there is the highest concentration of customers, as much as 81 percent of all ICT companies have Prishtina as their head office location. The rest are fairly evenly spread out in the regional centers: Peja, Prizren, Gjilan, Gjakova, Podujeva, and Ferizaj.

From Wikipedia’s article on Information and communications technology in Kosovo, shared under CC BY-SA 4.0.3

Sources

The numbers on this page point here. Each one links to the record it came from.

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