How it started
History
Headquartered in Gilbert, Arizona, Insurance Services of America is family-owned and operated. The company has been an accredited member of the Better Business Bureau since December 15, 2005.
Its principal owner is Graham Bates, a veteran of the US Army who entered the insurance business in 1970 and worked in various private and governmental roles related to insurance. The company employs other members of the Bates family.
Aaron Bates
One of the Bates sons, Aaron Bates, is a licensed insurance agent who works at the brokerage. Prior to his career in insurance, Aaron Bates served in the US Special Forces and spent several months stationed in South Korea, where he was born. The events surrounding his discovery of his biological father, who was serving time on death row in a South Korean prison, inspired the making of the film My Father (released in 2007).
From Wikipedia’s article on Insurance Services of America, shared under CC BY-SA 4.0.2