Private company

Interactions Corporation

Customer-service software company

Interactions LLC (also known as Interactions Corporation) is an American software company that develops voice and text-based virtual assistant applications for customer-service contact centers. Since September 2025, it has been a subsidiary of SoundHound AI.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

2002Founded1

Interactions LLC (also known as Interactions Corporation) is an American software company that develops voice and text-based virtual assistant applications for customer-service contact centers. Since September 2025, it has been a subsidiary of SoundHound AI.2

How it started

History

Interactions was founded in 2004.

In July 2011, the company announced a $12 million venture-capital funding round led by Sigma Partners.

In November 2014, AT&T sold its "Watson" speech recognition platform and related patents to Interactions in exchange for equity.

In May 2017, Interactions acquired the social media customer-engagement company Digital Roots; financial terms were not disclosed.

On September 3, 2025, SoundHound AI completed its acquisition of Interactions Corporation, with the acquired company becoming a wholly owned subsidiary.

From Wikipedia’s article on Interactions Corporation, shared under CC BY-SA 4.0.2

Timeline

  1. 2002Founded Founded1

Sources

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