The story
Founded by Government of Italy on Jul 30, 1999.1
The agency provides several online services for Italian and non-Italian taxpayers. Italy has several agreements with other tax authorities to prevent double taxation.
As of June 2017, Ernesto Maria Ruffini is the Director General.
Several central departments report to the head of the agency and are responsible for internal audits, personnel and legal issues, organizational matters, etc. The operational area is organized according to the Italian regions. With the introduction of the national electronic Identity (SPID), it is necessary to be an Italian resident to book an appointment at a local Agency. Appointments can be scheduled just online by accessing the relevant webpage in the official Tax Office website. There is a regional head office in each of 19 of the 20 regions; in the autonomous region of Trentino-Alto Adige, there are head offices in Trento and Bolzano. The regional directorates are responsible for the tax offices and other branch offices. The agency had around 32,000 employees in 2020.
From Wikipedia’s article on Agenzia delle Entrate, shared under CC BY-SA 4.0.4