The story
On the recommendation of a friend who owned other foreign pizza licences, Shyam Sunder Bhartia and Hari Bhartia of the Jubilant Bhartia Group entered into a master franchise partnership with Domino's Pizza. Domino's Pizza India Private Ltd. was incorporated on 16 March 1995, and began operations in 1996. The company opened India's first Domino's Pizza outlet in New Delhi in 1996. The company changed its name to Jubilant FoodWorks Ltd in 2009. It was headed by Ajay Kaul since 2005. Pratik Rashmikant Pota became the CEO from April 2017. Pota announced his resignation in March 2022 and stepped down in June.
On 24 February 2011, Jubilant FoodWorks signed a master franchise agreement with American coffeehouse chain Dunkin' Donuts to operate the brand in India. Jubilant FoodWorks opened India's first Dunkin' Donuts outlet in Connaught Place, New Delhi in April 2012.
The company launched its first homegrown brand called Hong's Kitchen, offering fast casual Chinese dining, with the first restaurant opening at Eros Mall in Gurugram on 13 March 2019. On 24 March 2021, Jubilant FoodWorks entered into a master franchise and development agreement with Restaurant Brands International to operate Popeyes restaurants in India, Bangladesh, Nepal and Bhutan. The company opened India's first Popeyes outlet at Koramangala, Bangalore on 20 January 2022.
Jubilant FoodWorks suffered a security breach in April 2021 and hackers reportedly obtained 13 terabytes of data including 180 million order details, customer names, phone numbers, email IDs, addresses, payment details, and at least 1 million credit cards.
Acquisitions
On 1 January 2021, Jubilant FoodWorks purchased a 10.76% stake in Barbeque Nation for ₹92 crore (US$9.6 million). The company acquired a 35% stake in Mumbai-based food tech startup Thrive for ₹24.75 crore (US$2.6 million) in October 2021.
On 19 February 2021, the company announced that it would acquire complete ownership of Netherlands-based Fides Food Systems Coöperatief UA for £24.80 million through its subsidiary Jubilant Foodworks Netherlands BV. Fides held a 32.81% stake in DP Eurasia NV, which is the master franchisee for Dominos Pizza in Turkey, Russia, Azerbaijan and Georgia. In November 2021, Jubilant Foodworks acquired an additional 6.98% stake in DP Eurasia, taking its total stake in the company to 39.79%. Jubilant merged Fides Food Systems Coeratief UA with Jubilant Foodworks Netherlands BV on 2 March 2022, and stated that it now owned 41.32% of DP Eurasia NV.
From Wikipedia’s article on Jubilant FoodWorks, shared under CC BY-SA 4.0.5