Private company

Kensington and Chelsea TMO

Logo: Kensington and Chelsea TMO, Non-free logo, via Wikipedia3

Tenant management company in London

Kensington and Chelsea TMO (KCTMO) was the largest tenant management organisation (TMO) in England, managing nearly 10,000 properties on behalf of Kensington and Chelsea London Borough Council – the entire council housing stock in the Royal Borough of Kensington and Chelsea. The TMO was set up on 1 April 1996, under the UK Government's Housing (Right to Manage) Regulations 1994. Kensington and Chelsea TMO was the largest TMO in the UK and unique in having been the only TMO that managed the entire housing stock for the local council.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

Apr 1, 1996Founded1

Kensington and Chelsea TMO (KCTMO) was the largest tenant management organisation (TMO) in England, managing nearly 10,000 properties on behalf of Kensington and Chelsea London Borough Council – the entire council housing stock in the Royal Borough of Kensington and Chelsea.2

How it started

History

The Kensington and Chelsea Tenant Management Organisation was established on 1 April 1996, when it assumed management of 9,760 properties from the council. Run by a board of 13 tenants, and taking the legal form of a Company limited by guarantee, it was described at the time as "one of Britain's most ambitious property management schemes".

In December 2017, the TMO board decided that it could no longer guarantee that it could deliver services to a standard that residents should expect and fulfil all its duties contained in its contract with the council (known as the modular management agreement or MMA). The board decided that it would be in the best interests of all residents that the services which the TMO provided were handed back to the council while it carries out a consultation about the future management of its housing stock.

The handback took place on 1 March 2018. The handback consisted of all the services to residents and those support functions required to enable these services to be provided. The TMO continues to exist as an independent corporate entity and the board will continue to be accountable to its members. The resident-led board has an ongoing role in scrutinising the delivery of services under the MMA, as well as ensuring ongoing assistance to the public inquiry and criminal investigation. The council has confirmed that it will continue to fund the TMO to ensure it can continue to do so, and that answers to the Grenfell Tower Inquiry are obtained.

From Wikipedia’s article on Kensington and Chelsea TMO, shared under CC BY-SA 4.0.2

Leadership

Who has led Kensington and Chelsea TMO, and when. Pick a name to see everywhere that person has worked.

Board members and other officers (1)

Timeline

  1. Apr 1, 1996Founded Founded1

Sources

The numbers on this page point here. Each one links to the record it came from.

  1. 1
  2. 2
  3. 3