As a result of the large growth of the church, its bylaws were rewritten more than once. The outcome of this process led to changes in leadership organization in November 2007. The new bylaws installed lead pastor Jamie Munson, preaching pastor Mark Driscoll, and pastors Scott Thomas and Tim Beltz as "executive pastors" who led the objectives of the church "under the authority of the Board of Directors," on which the executive pastors also served as directors. This change precipitated the firing of two pastors.
Mars Hill leaders said in forum postings that one fired pastor was removed, in part, for "displaying an unhealthy distrust in the senior leadership." They said the other was removed for "disregarding the accepted elder protocol for the bylaw deliberation period" and "verbally attacking the lead pastor" — charges the fired pastor denied, the leaders added.
Church leadership instructed members of the congregation to shun the two former elders as unrepentant. Former Mars Hill Church elders and members have criticized the church for its harshness in dealing with dissent within its leadership. Additionally, members who openly questioned or dissented with Mars Hill leaders were asked to leave the church. This policy of church discipline was discussed during a lecture given on April 20, 2009, by Mark Driscoll for The Gospel Coalition.
In early 2012, the church once again became a source of controversy over shunning and disciplinary proceedings when a young man under discipline released documents from his disciplinary contract to blogger and author Mathew Paul Turner. The documents included a discipline contract and an email from church leaders to the congregation directing them to shun him.
On March 5, 2014, evangelical magazine World published an article claiming that Mars Hill Church paid a $25,000 fee to marketing firm ResultSource, to manipulate sales numbers of Mark Driscoll's book Real Marriage and thereby attain a place on the New York Times bestseller list. ResultSource accomplished this objective—the book briefly reached #1 in the "Advice How-to" category—by buying 11,000 copies of the book, using $210,000 of Mars Hill Church's money, from a variety of online sources and payment methods.
The Evangelical Council for Financial Accountability stated that buying a place on bestseller lists violates its ethical standards, but that because this happened before Mars Hill Church joined they were unable to take action. Christianity Today described the arrangement as "ethically questionable", and Carl Trueman of religion journal First Things decried the revelation, writing, "the overall picture is one of disaster" and "[it] has raised questions not simply about personal integrity but also the very culture of American Evangelicalism."
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Driscoll had used the apparent success of Real Marriage to negotiate a multi-book deal with Christian publisher Tyndale House. The first book under Driscoll's "Resurgence" imprint was A Call to Resurgence, with plans to publish five to seven books per year. Tyndale House defended Driscoll's alleged plagiarism in A Call to Resurgence, and affirmed their continuing relationship with Driscoll.
Mars Hill Church responded with a statement, writing, "while not uncommon or illegal, this unwise strategy is not one we had used before or since, and not one we will use again." Mars Hill also claimed that the "true cost" of the effort was less than "what has been reported."
On March 17, 2014, Driscoll posted an open letter of apology in response to this controversy and others, writing that he will no longer claim to be a New York Times bestselling author, and that he now sees the ResultSource marketing campaign as "manipulating a book sales reporting system, which is wrong." He wrote that he was giving up his status as a "celebrity pastor", that he considered his "angry young prophet" days to be over, and that he was reducing his public presence in speaking engagements and on social media.
On March 28, 2015, Sutton Turner, a former elder of the church who signed the ResultSource contract, explained that he disapproved of the marketing plan to use ResultSource, but the decision to use it had already been made before he began work at Mars Hill, so he signed the contract anyway. Turner revealed that Driscoll had not been involved in initiating nor signing the contract with ResultSource. Turner stated that the business relationship with the marketing firm was initiated by a pastor who resigned shortly thereafter, and remaining church leaders disagreed over the completion of the contract, stating that it would reflect badly on the church and Mark Driscoll.
Plagiarism allegations
On November 21, 2013, radio host Janet Mefferd accused Driscoll of plagiarism. Mefferd claimed that 14 pages of Driscoll's book A Call to Resurgence quoted "extensively and without citation" from Peter Jones' 1999 book, Gospel Truth/Pagan Lies: Can You Tell the Difference? and Jones' 2010 book One or Two: Seeing a World of Difference. Driscoll's publisher Tyndale House stated that they performed a "thorough in-house review" and disagreed that this was a case of plagiarism. Neil Holdway, a plagiarism expert with the American Copy Editors Society, concluded that "Driscoll had not adequately indicated the extent to which he had borrowed Jones' work."
More allegations of plagiarism in other Driscoll works soon surfaced, including passages from a sermon series companion text, Trial: 8 Witnesses From 1&2 Peter, which were copied verbatim from passages written by David Wheaton in the New Bible Commentary. InterVarsity Press, publisher of the New Bible Commentary, stated that Driscoll failed to properly provide quotation or attribution for the material. The relevant passages were posted online. The allegations soon expanded to include claims that Driscoll used ghostwriters and researchers without giving them proper attribution. As of December 2013, neither Peter Jones, D.A. Carson, nor Janet Mefferd had made any further statements pertaining the case.
Syndicator Salem Radio subsequently removed both the broadcast interview with Driscoll and associated materials from Mefferd's program website and apologized for raising the matter in a broadcast interview. This attempt to shut down the story provoked the resignation of Mefferd's producer, Ingrid Schlueter. In explaining her resignation, Schlueter wrote the following regarding herself and Mefferd:
I was a part-time, topic producer for Janet Mefferd until [December 3, 2013] when I resigned over this situation. All I can share is that there is an evangelical celebrity machine that is more powerful than anyone realizes. You may not go up against the machine. That is all. Mark Driscoll clearly plagiarized and those who could have underscored the seriousness of it and demanded accountability did not. That is the reality of the evangelical industrial complex.
Driscoll apologized for "mistakes" related to the allegations in a statement released to The Christian Post on December 18, 2013. Mefferd eventually left Salem Radio in April 2015.
Mars Hill Global Fund
In June 2014 an online petition asked Sutton Turner of Mars Hill Church and Dan Busby of the Evangelical Council for Financial Accountability where the money raised through Mars Hill Global Fund actually went. The church reported that "Mars Hill Church began to use the term 'Global Fund' to solicit gifts restricted for 'capital development and expansion'. As communicated in the Global Newsletter on July 7, 2009, the Global Fund was used to raise resources for the following purposes: 'start new Mars Hill campuses, plant new Acts 29 churches, and equip leaders at the Resurgence Training Center'. In the 2009-2011 time frame, over 80% of the funds given to the "Global Fund" went to Acts 29 church planting, with additional funds used for the Resurgence Training Center and church planting in India." Additionally, "subsequent to June 1, 2012, in early July 2014, Mars Hill Church sent approximately 6,000 letters and 3,765 emails to individuals who had made gifts as a global donor subsequent to June 1, 2012. In these communications, Mars Hill Church offered to redirect the donor's gifts, made as a global donor during this time period, specifically for planting churches in Ethiopia or India."
Former leaders and members protest Mark Driscoll (2014)
Michael Paulson, writing for The New York Times, wrote that while Driscoll had endured criticism from the American political left and liberal Christianity for many years, recent years leading up to and including 2014 saw the rise of criticism from conservative Christians, including Driscoll's former "allies and supporters." According to the Seattle Times, plagiarism accusations against Driscoll made by Janet Mefferd were a "crucial turning point" that drew outside interest into Mars Hill's internal affairs, and prompted inquiries from new critics about the church and how it handled its finances. After hearing of Mefferd's plagiarism accusations, evangelical Christian and Grove City College psychology professor Warren Throckmorton took interest and became a prominent critic of Driscoll and Mars Hill, documenting other examples of perceived plagiarism, abuse reported by former Mars Hill members, and questionable uses of church finances.
"Repentant Pastors"
On March 29, 2014, four former Mars Hill elders (Kyle Firstenberg, Dave Kraft, Scott Mitchell, and co-founder Lief Moi) created a blog titled "Repentant Pastor" and posted online "confessions and apologies" related to their leadership roles in Mars Hill. In a joint statement, they wrote, "we recognize and confess that Mars Hill has hurt many people within the Mars Hill community, as well as those outside the community." Salon summarized the statements, writing that the former leaders emphasized their failures to "rein Driscoll in" and their complicity with Driscoll's "autocratic" management style. Firstenberg wrote that while the church appeared to flourish, employees lived in constant stress, and "success was to be attained regardless of human and moral cost."
Megachurch pastors come to Driscoll's defense
Several prominent pastors publicly defended Driscoll from allegations made against him. Those pastors included mega-church pastor Rick Warren, author of The Purpose Driven Life, and Gateway Church's founding pastor Robert Morris. At the 2014 Gateway Conference, Morris told the audience that he counseled Mark Driscoll directly, and that media reports were largely untrue. Morris cited recent media reports of lead pastor Steven Furtick of Elevation Church as experiencing similar coverage. At the conference, Mark Driscoll was invited up to the stage where he told the audience that he received death threats and that his children allegedly had rocks thrown at them. Driscoll stated that "I'm just trying to figure out how to be a good pastor to my family first."
Driscoll addresses former members' complaints
In a recorded message shown to church members on July 27, 2014, Driscoll discussed the various controversies of 2014. He said that he could "not address some members' discontent... because the complaints were anonymous." According to Rob Smith, former program director at the church, the anonymity assertion "really touched a nerve" with former members. In response, dissenters organized a Facebook group called "Dear Pastor Mark & Mars Hill: We Are Not Anonymous."
The following Sunday, "dozens of demonstrators" organized and picketed the Mars Hill Church Bellevue campus (where Driscoll preached live), calling for Driscoll's resignation. Demonstrators carried placards reading "We Are Not Anonymous" and "Question Mark", and accused Driscoll of bullying, misogyny, inadequate transparency in church finances, and harsh discipline of members. Driscoll was away for his annual summer vacation. A church elder, Anthony Iannicielo, responded that the criticism of Driscoll and Mars Hill "goes with the territory" of running a large church with a long history. In a pre-recorded message, Driscoll said that he had been deliberately "rather silent" during the criticism, that he found it "a little overwhelming and a bit confusing", and that he had no intention of resigning.
Removal from Acts 29 Network
On August 8, 2014, the board of Acts 29 Network removed both Driscoll and Mars Hill Church from membership. Chairman Matt Chandler wrote, "it is our conviction that the nature of the accusations against Mark, most of which have been confirmed by him, make it untenable and unhelpful to keep Mark [Driscoll] and Mars Hill [Church] in our network." The board of directors of Acts 29 expressed gratitude for Driscoll's work with the Network as co-founder and former president, but declared his recent actions "ungodly and disqualifying behavior." To Driscoll, they wrote, "our board and network have been the recipients of... dozens of fires directly linked to you... we are naturally associated with you and feel that this association discredits the network and is a major distraction." They further advised him to "step down from ministry for an extended time and seek help."
Acts 29 had attempted to "lean on" the Mars Hill's Board of Advisors and Accountability (BOAA) to discipline Driscoll, but lost confidence in the board. The BOAA had been set up by Driscoll as his accountability board, rather than the elders of the church. (Members of the BOAA were for the most part professional clergy and businessmen who were not members of the church and hand picked by Driscoll.) The previous month, evangelical leaders and Acts 29 associates Paul Tripp and James MacDonald resigned from the BOAA. Religion correspondent Sarah Pulliam Bailey described Acts 29's decision as "unusual" since "ministries usually leave matters of church discipline up to local churches."
BOAA Chairman Michael Van Skaik responded, "Men, I told the lead pastors... that we are making real progress in addressing the serious reconciliation and unhealthy culture issues that have been part of Mars Hill Church for way too long. And we are.... " He further added that Acts 29 leaders did not contact Mars Hill before acting, and that Driscoll had "changed his ways", and described Acts 29's actions as "divisive." Van Skaik also addressed the formal charges brought against Driscoll under the Mars Hill bylaws, writing "the formal charges that were filed were serious, were taken seriously, and were not dismissed by the board lightly."
Driscoll's hiatus from ministry
On August 24, 2014, Driscoll announced he would take a six-week "extended focus break" from his pastorship while charges against him were investigated. Later that week, a letter signed by nine current Mars Hill pastors which severely criticized Driscoll was leaked to the public. The letter, written days before Driscoll stepped down, urged him to step down from all aspects of ministry. It included a quote from "internationally recognized" author, pastor and former BOAA member Paul Tripp saying, "This is without a doubt, the most abusive, coercive ministry culture I've ever been involved with." One of the pastors who signed the letter was fired five days later for "rebellion against the church." By September 9, eight of the nine pastors who signed the letter had resigned or been terminated, including worship director Dustin Kensrue. The last of the nine pastors was demoted from pastor to lay elder.
Staff layoffs and closure of church branches
On September 7, 2014 (the second week of Driscoll's hiatus), Mars Hill officials, citing "financial pressures in the wake of recent negative media attention", announced layoffs and closures of a few church branches. Weekly attendance at the start of the year for all branches was 12,000–13,000, but had dropped to 8,000–9,000. Donations also had a "steep decline." In response, the church planned to lay off "30 to 40 percent" of their 100 paid staff members, and close their downtown Seattle branch and University District branch, consolidating both congregations into the Ballard location. Two other branches outside Washington state were marked for possible closure if their finances did not improve. Mars Hill also announced the resignation of Sutton Turner, executive elder since 2011, effective at the end of September 2014.
Driscoll's resignation
In the fall of 2014, a group of elders released a report on an investigation into accusations of bullying and intimidating behavior by Driscoll made by 21 former church elders. The investigation involved "some 1,000 hours of research, interviewing more than 50 people and preparing 200 pages of information." The report concluded that Driscoll had never been charged with "immorality, illegality or heresy," and considered "some of the accusations against Pastor Mark to be altogether unfair or untrue." Additionally, the report found that many of the "other charges had previously been addressed by Pastor Mark, privately and publicly. Indeed, he had publicly confessed and apologized for a number of the charges against him, some of which occurred as long as 14 years ago." However, elders did find "bullying" and "patterns of persistent sinful behavior" by Driscoll. The Board also concluded that Driscoll had "been guilty of arrogance, responding to conflict with a quick temper and harsh speech, and leading the staff and elders in a domineering manner", but was not charged with anything immoral or illegal. Driscoll maintained that he had not disqualified himself from ministry.
Church leadership crafted a "restoration" plan to help Driscoll and save the church. Instead, Driscoll declined the restoration plan and resigned on October 14, 2014, citing concerns for his health and safety. His resignation came as a "surprise" to the church's Board of Overseers, who said in a statement that they had not asked Driscoll for his resignation.
In 2015, after the disbanding of Mars Hill, an executive elder of the church stated that "There has been much talk about the abusive and coercive culture at Mars Hill. What many people do not realize is that some of the very people who were calling for an end to this type of abuse were using abusive tactics." The executive elder stated that he was blackmailed by a staff who asked for more severance pay. He also stated that "former Mars Hill elders were working to file formal charges against me also. I was told that a former lead pastor was approached to lead a group of people who hoped to force my resignation so that I 'could not help Pastor Mark Driscoll'."
Pastor and theologian John Piper referred to the controversies and subsequent church closure as a "Satanic victory."
It was a defeat for the gospel, it was a defeat for Mark [Driscoll], it was a defeat for evangelicalism, for Reformed Theology, for complementarianism... It was a colossal Satanic victory.Driscoll's resignation is extensively discussed in the podcast The Rise and Fall of Mars Hill.