Private company

SITA

Logo: SITA, Public domain, via Wikimedia Commons3

Global technology leader specialising in the air travel industry

SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. SITA is an acronym for Société Internationale de Télécommunications Aéronautiques. SITA is 100% owned by industry partners.2 It is headquartered in Geneva.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

1949Founded1

SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. SITA is an acronym for Société Internationale de Télécommunications Aéronautiques. SITA is 100% owned by industry partners. It’s literally a ‘society’ – owned by around 400 members, including airlines, airports, and other stakeholders.2

Corporate structure

SITA sits at the top of its group. 2 entities on record. Switch between the flow chart and the network, and select any entity to see its details.

  • SITA Geneva
    • OnAir Subsidiary · Geneva

Built from subsidiaries, stakes and holdings from Wikidata (CC0); major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

The story

SITA or Société Internationale de Télécommunications Aéronautiques, was founded in February 1949 by eleven airlines in order to bring about shared infrastructure cost efficiency by combining their communications networks. The eleven original airlines were: British European Airways Corporation (BEAC), British Overseas Airways Corporation (BOAC), British South American Airways (BSAA), KLM, Sabena, Swissair, TWA, Swedish A.G.Aerotransport, Danish Air Lines, Norwegian Air Lines and Air France.

World-wide computer network

SITA opened its first telecommunications centre in Rome in 1949. Information was manually transmitted using perforated tape and teleprinters. This was the 'first generation' of the network. The 'second generation' SITA High-Level Network (HLN) became operational in 1969, handling data traffic in real time via a message-switched network over common carrier leased lines. It was organised to act like a packet-switching network. The 'third generation' Data Transport Network adopted X.25 in 1981, providing global coverage and becoming the world's "largest" public data network.

Expansion

In 1989 computer reservations systems, aerospace manufacturers, tour operators, airfreight forwarders, airport authorities, and other organizations in the air transport industry began joining SITA as members. The company today provides infrastructure and communication services for the air transport industry, having evolved from its early days of providing only network-related services.

SITA presently operates in over two hundred countries and territories, and its customers include airlines, airports, airfreight — international freight forwarders, travel and distribution — global distribution systems, governments, aerospace, ground handlers and air traffic control.

From 2011 to 2015, SITA provided services to Mahan Air, Caspian Airlines, Meraj Airlines and Syrian Arab Airlines, companies designated as Specially Designated Global Terrorists by the United States Department of the Treasury. In February 2020, SITA agreed to pay US$ 7.8 million to the US Treasury as settlement and announced further enhancements to their compliance program.

From Wikipedia’s article on SITA (business services company), shared under CC BY-SA 4.0.4

Products and brands

Products and services

SITA's services include:

Airport operations, including total airport management, safety and security

Aircraft operations, including operational communications, e-Aircraft services * e.g. for EFBs), and in-flight communications

Baggage processing

Read the full text

Cargo operations

Communications & data exchange

Passenger processing

Border management

SITA's shared infrastructures include systems for passenger processing.

Research and development

The company's achievements include:

First iPad kiosk to sell tickets

First augmented reality application for an airline

Managing passenger flow at airports through geo-localization

In-flight mobile portal developed with OnAir

World's smallest full-function check-in kiosk

CUPPS (Common Use Passenger Processing System) technology, a replacement for the CUTE (Common Use Terminal Equipment) check-in and boarding standard used today. SITA worked with IATA and other bodies to introduce this capability, which will save the air transport industry millions of dollars.

SITA works with business partner Orange Business Services on joint projects, and is also involved with the industry research programs e-Cab, Total Airport, SWIM, and SESAR. Additionally, the company focuses on institutional and academic research through teams at MIT, Cambridge and Montreal Universities.

From Wikipedia’s article on SITA (business services company), shared under CC BY-SA 4.0.4

Subsidiaries and ownership

Subsidiaries

From Wikidata.1

Timeline

  1. 1949Founded Founded1

Sources

The numbers on this page point here. Each one links to the record it came from.

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