Private company

Tidio

Logo: tidio.com2

Tidio is an AI customer service software as a service company based in Szczecin, founded in 2013.1 Its website says: “Tidio is a customer service software that helps businesses provide great customer experiences with AI, live chat, Flows, email marketing, and ticketing.”2 It employed 150 people in 2025.1

Last updated Oct 21, 2026.

Overview

2013Founded1
  • Industryartificial intelligence, customer service, customer support, software as a service, software development1
  • HeadquartersSan Francisco1
  • Founded inPoland1
  • Websitewww.tidio.com/about
  • Legal formlimited liability company, Sp. z o.o.1

Corporate structure

Tidio sits at the top of its group. 1 entity, 1 country on record. Switch between the flow chart and the network, and select any entity to see its details.

  • Tidio San Francisco
    • Lyro Owned
    • Tidio Copilot Owned

Built from subsidiaries, stakes and holdings from Wikidata (CC0); major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What Tidio reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Stakes and holdings (Wikidata)

  • Lyro
  • Tidio
  • Tidio Copilot

Things Wikidata records the company as owning, with the share when stated.1

Products and brands

  • Lyro
  • Tidio
  • Tidio Copilot
  • chatbot
  • conversational AI
  • customer relationship management software
  • help desk software
  • issue tracking system
  • live chat

Listed on Wikidata.1

Subsidiaries and ownership

Also owns

  • Lyro
  • Tidio
  • Tidio Copilot

From Wikidata.1

Employees over time

  • 20251501

Timeline

  1. Apr 4, 2018Renamed Name changed to Tidio Poland sp. z o.o.1
  2. 2013Founded Founded in Poland1

Sources

The numbers on this page point here. Each one links to the record it came from.

  1. 1
  2. 2
    Company websiteTidio logo