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Private company

Transcom WorldWide

Swedish call center company

Transcom WorldWide AB is a Swedish outsourcing company which provides customer care, sales, technical support, and collections services through an extensive network of contact centers and work-at-home agents. The company operates in Europe, North and South America, Asia and North Africa. Transcom employs 29,000 customer experience specialists at 50 contact centers across 21 countries, delivering services in 33 languages to international brands in various industry verticals.2 It is headquartered in Luxembourg.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

1995Founded1
  • HeadquartersLuxembourg1
  • Websitewww.transcom.com
  • Legal formSociété anonyme3
  • LEI549300WUS7X5W94ZEQ883
  • StatusInactive3
  • LEI statusRetired3
  • Registered address45, rue des Scillas, L-2529 Howald, Luxembourg3
  • Registered withLuxembourg Business Registers, B595283

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Transcom Asia
Photo: Elmer B. Domingo, CC BY-SA 3.0, via Wikimedia Commons5

Transcom WorldWide AB is a Swedish outsourcing company which provides customer care, sales, technical support, and collections services through an extensive network of contact centers and work-at-home agents.2

The story

On August 27, 2007, Transcom announced that it had acquired 100% of NuComm International for CAD$90 million. Réal Bergevin, the founder and CEO of NuComm, signed a contract to remain with the business under the new ownership.

Transcom has a presence of 50 contact centers in addition to a large network of home agents in the following countries: Egypt, Canada, Croatia, Estonia, Germany, Hungary, Italy, Latvia, Lithuania, the Netherlands, Norway, the Philippines, Poland, Portugal, Serbia, Spain, Sweden, Tunisia, the United Kingdom, and the United States.

On 1 December 2021, Transcom announced it would be opening a new call center in Greenville, South Carolina. The location is expected to create a minimum of 450 jobs in the new 33,000 sq. ft. space.

Brian Johnson was named president & CEO of Transcom on March 25, 2024.

From Wikipedia’s article on Transcom, shared under CC BY-SA 4.0.4

Products and brands

  • customer relationship management

Listed on Wikidata.1

Timeline

  1. 1995Founded Founded1

Sources

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