The story
The airline was established by Venezuelan investors on June 6, 2001 as RAVSA - Rutas Aéreas de Venezuela S.A. In late 2003 the airline began operating charter flights using Jetstream 31s under the brand name Venezolana. By January 2007, Venezolana began to acquire through the years a mixed fleet of used Boeing 737-200, MD-80s and Jetstream 41s to start more scheduled services to other destinations inside and outside of Venezuela. During the late 2000s, the airline experienced a rapid expansion in the international and domestic markets, especially with the regional route between the cities of Maracaibo and Caracas, which is one of the most popular routes in Venezuela.
However, Venezolana faced issues with its reputation in the international market between 2009 and 2011, following delays and cancellations due to mechanical problems, mismanagement in its operation procedures, and the ransacking of passengers' baggage. This led to the retirement of their Jetstream 41s and eventually brought criticism from passengers, and as a response, the airline reorganized its procedures and reduced complaints. On February 24, 2012, the Venezuelan Ministry of Transportation indefinitely suspended Venezolana's air operator certificate due to unpaid insurance premiums for its fleet, causing disruptions in its domestic and international operations. However, it was reported that the airline paid the premiums and resumed operations days later.
In January 2014, due to the Venezuelan government's CADIVI currency-exchange administration making delayed payments to domestic and international airlines, Venezolana had problems with its flights due to a lack of available aircraft since all but one of its aircraft were unairworthy due to the inability to buy replacement parts. Consequently, the National Institute of Civil Aviation decided to ground the airline again, causing disruptions in domestic and international operations indefinitely. In March 2014, the airline was bought by a group of private investors and resumed operations.
From Wikipedia’s article on Venezolana, shared under CC BY-SA 4.0.4
