VietJet Air

Foundation delays

Founded in 2007, the airline's founding team included Robert Hughes, an American who led the company through its initial year. The airline has its head office in the Vạn Phúc Diplomatic Corps in Ba Đình district, Hanoi It was the first privately owned airline to be established in Vietnam, and as of its launch in December 2011, it became the second private airline (after Air Mekong) to offer domestic service in Vietnam, as well as the fifth airline overall not counting Indochina Airlines, which ceased operations in November 2009 to offer civil domestic flights, after Vietnam Airlines, Pacific Airlines, Air Mekong and the Vietnam Air Service Company (VASCO). During its initial plan, the Hanoi-based airline stated its intention to offer flights to Ho Chi Minh City and Da Nang, gradually expanding its network to include other Asian destinations, such as Hong Kong, Bangkok, Singapore, Melbourne, and cities in South China like Beijing. Nguyen Thi Phuong Thao has been the airline's President and CEO since December 2011.

Initially, VietJet had shown the intention to commence flights in late 2008 or early 2009. Throughout the next few years, the expected launch date was repeatedly pushed back, first to late 2009, then mid-2010. Airline officials gave different reasons for the delays, including increased fuel prices and other financial problems, as well as unresolved branding conflicts with the Civil Aviation Administration of Vietnam (CAAV).

Although Malaysian budget carrier AirAsia announced in February 2010 that it planned to purchase a 30% stake in the airline through a joint venture agreement, the carrier rescinded its plans in October 2011, citing "a failure to obtain Vietnamese regulatory approvals".

By February 2011, VietJet was said to be completing final stages prior to launch before its operation license expired in June. The airline's maiden flight occurred on December 25, 2011, flying from Ho Chi Minh City to Hanoi.

Operations

The Vietnam aviation authority fined VietJet Air US$960 in 2012 for organizing five women of candidates in a local beauty contest to perform a Hawaiian themed-dance without first gaining permission to celebrate its maiden flight to the tourist hub of Nha Trang.

On February 9, 2013, the airline launched its first international flight between Ho Chi Minh City and Bangkok, becoming the first Vietnamese private airline to enter the international market.

In February 2014, at the opening of that year's Singapore Airshow, the airline firmed up orders with Airbus for 60 A320 aircraft at a list price of $6.4 billion. Previously, the airline had signed a Memorandum of Understanding with Airbus for 92 planes in the A320 family.

In June 2015, at the Paris Air Show, VietJet ordered six additional Airbus A321 single-aisle jets worth $682 million at list prices from Airbus to meet demand on some of its busiest routes, like Hanoi and Ho Chi Minh City; VietJet purchased a further 30 later that year at the Dubai Airshow, which included 21 A321neos along with 9 A321ceos. In May 2016 during a state visit of US President Barack Obama, an order for 200 Boeing 737 MAX aeroplanes was signed, with deliveries to start in 2019. In September 2016, CEO Nguyen Thi Phuong Thao announced an order for 20 A321 single-aisle aircraft from Airbus. The signing took place during a state visit of French President Francois Hollande. During the 2018 Farnborough Airshow, Thai VietJet, VietJet's Thai subsidiary, ordered 100 Boeing 737 MAXs (80 MAX 10s and 20 MAX 8s) and 50 A321neos.

Destinations

As of November 2023, VietJet Air serves 13 countries and 99 routes.

Codeshare agreements

VietJet Air codeshares with the following airlines:

Fleet

Current fleet

As of July 2026, VietJet Air operates the following aircraft:

Fleet development

On February 26, 2019, VietJet Air signed a memorandum of understanding with Boeing, an American aircraft manufacturer, to purchase 100 Boeing 737 MAX 200 aircraft. The signing ceremony took place at the Presidential Palace in Hanoi, Vietnam, in the presence of Vietnamese President Nguyen Phu Trong and U.S. President Donald Trump.

Accidents and incidents

Since commencing operations, VietJet Air has only suffered non-fatal incidents:

June 19, 2014: VietJet Air Flight 8861 from Hanoi to Da Lat mistakenly landed at Cam Ranh International Airport. The reason was revealed to be pilot error. There were two flights, one from Hanoi to Nha Trang and the other from Hanoi to Da Lat, but one of the aircraft experienced technical difficulties and the aircraft was switched to another. Everyone was informed except for the captain of the flight. Everyone involved was suspended for further investigation.

October 16, 2014: VietJet Air Flight 8856 departing from Ho Chi Minh City to Nha Trang landed on the wrong runway. The ATC repeatedly told the pilot to land on runway 02L, the pilot also repeated the messages correctly but later landed on runway 20R. The captain and the first officer were suspended.

April 2, 2015: a disabled passenger flying back to Hanoi from Da Nang was denied service by two VietJet employees, citing being "unable to move by herself" and "did not notify the ground crew at the airport in time". The carrier later had to publicly apologize to the passenger and fined each employee VND5 million.

September 30, 2015: VietJet Air Flight 496, an Airbus A320-200 (registered VN-A650) suffered a bird strike incident while on approach to Noi Bai International Airport. The aircraft from Buon Ma Thuot Airport landed safely on runway 07R. The aircraft's nose radome sustained substantial damage.

January 28, 2018: VietJet caused some controversy by putting models wearing bikinis on the flight bringing the Vietnam U-23 football team home. VietJet CEO Nguyễn Thị Phương Thảo later publicly apologized.