North American Airlines discontinued all scheduled operations in May 2008. At the time of this shut down, the airline operated scheduled passenger flights to the following destinations:
Santa Cruz de la Sierra - Viru Viru International Airport (on behalf of AeroSur to Miami) - Service ended mid-2010
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Accra - Accra International Airport - Service ended May 20, 2008
Guyana
Georgetown - Cheddi Jagan International Airport - Service ended May 18, 2008
Nigeria
Lagos - Murtala Mohammed International Airport - Service ended May 18, 2008
Trinidad
Port of Spain, Trinidad - Piarco International Airport - Service ended May 18, 2008
United States
Baltimore - Baltimore/Washington International Thurgood Marshall Airport - Focus City - Service ended May 20, 2008
Miami - Miami International Airport (on behalf of AeroSur)
New York City - John F. Kennedy International Airport - Hub - Service ended May 20, 2008
Tampa - Tampa International Airport
Dominican Republic
Santo Domingo Las Americas Airport
Announced on February 19, 2008, North American Airlines planned on discontinuing all scheduled service in May 2008 in favor of concentrating on charter operations. According to a news release on northamericanair.com, "What makes NAA's scheduled service operations untenable is the rising cost of fuel, with jet fuel costs increasing 60 percent since 2005. This was a difficult decision, especially in light of the continuing support we have received from the governments and the traveling public in these markets. NAA's modern Boeing 757/767 fleet is in high demand and NAA will redeploy these aircraft profitably in the charter market".
North American Airlines discontinued service to Hawaii as of September 1, 2005. Prior to Delta Air Lines establishing service between New York City and Accra, Ghana, on December 11, 2006, NAA's New York-Accra and Baltimore-Banjul services were the only scheduled non-stop service between the U.S. and West Africa operated by a U.S. airline for several years..
Earlier scheduled service included Aguadilla in Puerto Rico, Santiago and Santo Domingo in Dominican Republic. Each of these routes was canceled after JetBlue Airways began competing on these routes. According to conversations with Dan McKinnon and Steve Harfst (former COO), there was no desire for the company to compete with the low fare cost structure of JetBlue.
Charters
North American's charter operations made up the bulk of its business: resorts such as Club Med and tour operators in Hawaii and the Caribbean chartered North American's aircraft on a regular basis. Since discontinuing all scheduled service in May 2008, North American Airlines continued to operate until 2014 as solely a charter airline.
Fleet
As of March 2014, the North American Airlines fleet included 6 aircraft:
As of May 2013, the average fleet age of North American Airlines was 18.1 years.
Services
As a certified United States Department of Defense air carrier, NAA provided military personnel and their dependents air transportation to destinations not served by commercial airlines. North American was the first airline to provide the capability of the Boeing 767 aircraft to the United States Military in 2002. NAA operated military transport flights out of Dallas/Ft. Worth Airport and other locations.
The carrier maintained a long-standing wet lease relationship with Air Jamaica, providing wet-leased 767 aircraft and crew for the airline's Kingston-New York service. In the summer of 2007, Air Jamaica increased its dependence on North American Airlines' services as the Jamaican company struggled to cope with higher-than-expected demand.
North American Airlines also operated charter cargo service to Gibraltar in co-operation with the Odyssey Marine Exploration.
North American Airlines also served as then Senator Barack Obama' campaign carrier, flying him, his staff and the press through Election Day. When he was named the Democratic nominee, the aircraft, a Boeing 757, underwent a major overhaul. The interior was fitted with 4 captains chairs, a table with seating for 4, as well as 16 business class seats for staff. In addition, the exterior was repainted with the campaign logo and slogan "Change We Can Believe In".