Controversies
Backdoors
D-Link systematically includes backdoors in their equipment that compromise its users security. One of the prominent examples is xmlset_roodkcableoj28840ybtide, which contains the substring roodkcab, which is the word backdoor written backwards.
In January 2013, version v1.13 for the DIR-100 revA was reported to include a backdoor in the firmware. By passing a specific user agent in an HTTP request to the router, normal authentication is bypassed. It was reported that this backdoor had been present for some time. This backdoor however was closed soon after with a security patch issued by the company.
Information about the CVE-2024-6045 backdoor was published in the National Vulnerabilities Database (NVD) in 2024.
Vulnerabilities
In January 2010, it was reported that HNAP vulnerabilities had been found on some D-Link routers. D-Link was also criticized for their response which was deemed confusing as to which models were affected and downplayed the seriousness of the risk. However the company issued fixes for these router vulnerabilities soon after.
Computerworld reported in January 2015 that ZynOS, a firmware used by some D-Link routers (as well as ZTE, TP-Link, and others), are vulnerable to DNS hijacking by an unauthenticated remote attacker, specifically when remote management is enabled. Affected models had already been phased out by the time the vulnerability was discovered and the company also issued a firmware patch for affected devices for those still using older hardware.
Later in 2015, it was reported that D-Link leaked the private keys used to sign firmware updates for the DCS-5020L security camera and a variety of other D-Link products. The key expired in September 2015, but had been published online for seven months. The initial investigation did not produce any evidence that the certificates were abused.
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Also in 2015, D-Link was criticized for more HNAP vulnerabilities, and worse, introducing new vulnerabilities in their "fixed" firmware updates.
On 5 January 2017, the Federal Trade Commission sued D-Link for failing to take reasonable steps to secure their routers and IP cameras, as D-Link marketing was misleading customers into believing their products were secure. The complaint also says security gaps could allow hackers to watch and record people on their D-Link cameras without their knowledge, target them for theft, or record private conversations. D-Link has denied these accusations and has enlisted Cause of Action Institute to file a motion against the FTC for their "baseless" charges. On 2 July 2019, the case was settled with D-Link not found to be liable for any of the alleged violations. D-Link agreed to continue to make security enhancements in its software security program and software development, with biennial, independent, third-party assessments, approved by the FTC.
On 18 January 2021 Sven Krewitt, researcher at Risk Based Security, discovered multiple pre-authentication vulnerabilities in D-Link's DAP-2020 Wireless N Access Point product. D-Link confirmed these vulnerabilities in a support announcement and provided a patch to hot-fix the product's firmware.
In April 2024, D-Link acknowledged a security vulnerability that affected all hardware revisions of four models of network attached storage devices. Because the products have reached their end of service life date, the company stated in a release that the products are no longer supported and that a fix would not be offered.
Server misuse
In 2006, D-Link was accused of NTP vandalism, when it was found that its routers were sending time requests to a small NTP server in Denmark, incurring thousands of dollars of costs to its operator. D-Link initially refused to accept responsibility. Later, D-link products were found also to be abusing other time servers, including some operated by the US military and NASA. However, no malicious intent was discovered, and eventually D-Link and the sites owner Poul-Henning Kamp were able to agree to an amicable settlement regarding access to Kamp's GPS.Dix.dk NTP Time Server site, with existing products gaining authorized access to Kamp's server.
GPL violation
On 6 September 2006, the gpl-violations.org project prevailed in court litigation against D-Link Germany GmbH regarding D-Link's inappropriate and copyright infringing use of parts of the Linux kernel. D-Link Germany GmbH was ordered to pay plaintiff's costs. Following the judgement, D-Link agreed to a cease and desist request, ending distribution of the product, and paying legal costs.