CelcomDigi operates 2G EDGE, 4G LTE, 4G LTE-A networks and share the 5G NR network with DNB.
CelcomDigi is the second operator in Malaysia to launch VoLTE, initially available to iPhones running iOS 10.1 and above.
CelcomDigi provides a variety of mobile communication services. These services include voice under their prepaid plans & postpaid plans, SMS, data plans and services, international roaming, international calling card and WAP services.
From 30 November 2022 onwards, CelcomDigi will need to return their spectrum to the Malaysian Communications and Multimedia Commission (MCMC). As part of the merger conditions, Celcom and Digi agreed to return a total of 70 MHz of spectrum over a three-year period. This included 10 MHz in the 1800 MHz band, 20 MHz in the 2100 MHz band, and 40 MHz in the 2600 MHz band. The first band of divested spectrum had to be returned within two years of the merger's completion.
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As of Q1-Q2 2024, CelcomDigi has 4G LTE coverage of 97% on populated areas, 4G LTE-A population coverage was at 92% nationwide.
Subscribers
As of the second quarter of 2024, CelcomDigi's mobile subscriber base reached 20.06 million, with 12.94 million prepaid subscribers and 7.12 million postpaid subscribers. CelcomDigi's fiber subscriber base has grown to 163,000.
The blended Average Revenue Per User (ARPU) at RM65 for postpaid, RM28 for prepaid, and RM107 for fiber, driven by consistent demand across all mobile product offerings.