The story
Founded by Florian Teuteberg, Marcel Dobler and Oliver Herren on Apr 2001.1
Digitec was launched in April 2001 by the three young entrepreneurs Oliver Nägeli (now Oliver Herren), Florian Teuteberg and Marcel Dobler under the name Nägeli Trading & Co.
On 13 June 2005, they converted the company into an Aktiengesellschaft (corporation). The business then traded under the name Digitec AG until 2014.
Fast-forward to May 2012 and Digitec AG was taking its Galaxus e-commerce site online to expand its product range beyond consumer electronics. Extending their product line to include day-to-day items was the company's response to shrinking margins and meagre growth in the electronics trade.
In June 2012, Migros acquired a 30% share in Digitec for an estimated 42 million Swiss francs. And since 2015, Migros has been a majority shareholder in Galaxus AG with a stake of 70%.
On 2 September 2014, Digitec AG changed its name to Galaxus (Schweiz) AG. And on 28 July 2015, Digitec Galaxus AG was born, thereby making a clear link between the two brands digitec and Galaxus.
In April 2017, Digitec Galaxus AG started focusing on gamification, making it the first Swiss online retailer to do so.
As of August 2017, Digitec Galaxus AG extended the time customers have to return products from 14 to 30 days.
Meanwhile, September 2017 saw Digitec Galaxus AG decide to expand its warehouse.
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October 2017 marked a milestone for the company when it was announced Galaxus would be expanding to Germany in 2018. The exact launch date has not yet been confirmed. This move ensures the company has access to the Digital Single Market. If Digitec Galaxus AG has success in Germany, it intends to expand to other countries.
In November 2017, the company launched a recommerce feature. This allows customers to resell products purchased from Digitec Galaxus products through Digitec Galaxus.
In November 2018, Galaxus announced the launch of its German online shop galaxus.de.
Digitec Galaxus offers a filter for sustainable products since 2020.
In November 2021, Galaxus expanded to Austria with galaxus.at.
In 2022, a new warehouse with almost four times the storage area is to be opened at the logistics site in Krefeld.
In 2023, the company entered the French, Italian, Belgian and Dutch markets.
Since 2023, Digitec Galaxus has displayed the warranty and returns rate for all products in its range.
In 2023, more than four million customers shopped at Digitec Galaxus, three million of them in Switzerland and one million in the EU.
Since 2024, Galaxus and Digitec have indicated the radiation exposure of all smartphones.
From Wikipedia’s article on Digitec Galaxus, shared under CC BY-SA 4.0.4