Controversies
On December 21, 2010, Bishop Thomas Olmsted of the Roman Catholic Diocese of Phoenix declared that a Catholic Healthcare West hospital, St. Joseph’s Hospital and Medical Center, could no longer call itself a Catholic institution after a procedure was performed in 2009 to end a pregnancy to save a woman’s life. In a public statement, Bishop Olmsted said the procedure was in contrast to a direct abortion, which is in direct violation of The Ethical and Religious Directives for Catholic Health Care Services.
In a statement, St. Joseph’s President Linda Hunt said the hospital would comply with Olmsted’s decision, but she defended the actions of the hospital staff, stating, "If we are presented with a situation in which a pregnancy threatens a woman’s life, our first priority is to save both patients. If that is not possible, we will always save the life we can save, and that is what we did in this case. Morally, ethically, and legally, we simply cannot stand by and let someone die whose life we might be able to save." The story made national headlines.
Sister Carol Keehan, president of the Catholic Health Association of the United States, defended St. Joseph’s decision to terminate the pregnancy. "They had been confronted with a heartbreaking situation," she said in a formal statement. "They carefully evaluated the patient’s situation and correctly applied the Ethical and Religious Directives for Catholic Health Care Services to it, saving the only life that was possible to save."
In 2012, trustees of Ashland Community Hospital in Ashland, Oregon, invited Dignity Health to acquire it for debt. Community members raised concerns about the possible takeover, pointing to restrictions in Dignity's Statement of Common Values that might mean that the hospital would no longer offer abortion services, or euthanasia services under Oregon's 1997 Death With Dignity Act. Asked by Ashland mayor John Stromberg if the Statement of Common Values could be modified, Dignity Vice-President for Ethics and Justice Education Carol Bayley told community members, "As far as loosening it, don't hold out hope. We have our feet in Catholic mud, there is no denying it." Facing increasing community opposition, Dignity Health ceased negotiations without explanation on October 30, 2012.
Dignity Health was included by California Attorney General Kamala Harris on the antitrust investigation, launched in September 2012, into whether growing consolidation in the state's hospitals and physician groups was driving up the health care costs.
As of summer 2018, Dignity Health did not provide many services considered routine by non-religious providers, including some emergency procedures. Dignity Health has cited the "Ethical and Religious Directives for Catholic Health Care Services" as its guideline in approving or refusing medical procedures. That document is prepared by the United States Conference of Catholic Bishops. A particular controversy results from Dignity Health's non-Catholic marketing style, and unclear representations of which facilities are and are not considered Catholic.
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In August 2024, Dignity Health and Mercy San Juan Medical Center were sued for "malicious and outrageous" conduct by the family of Jessie Peterson. They had been told in April 2023 that Peterson had checked out of the hospital, when in fact she had died in the care of Mercy San Juan. The hospital had then shipped Peterson's body to a storage facility, and did not inform her family. The family did not learn of Peterson's death until April 2024. When Peterson's body was recovered, it was too decayed to determine if her death was the result of medical malpractice.
