Headquartered in Sunnyvale, California, eGain Corporation (NASDAQ: EGAN) helps businesses automate customer and employee experience with its AI knowledge software.3Wikipedia text CC BY-SA 4.0
Headquartered in Sunnyvale, California, eGain Corporation (NASDAQ: EGAN) helps businesses automate customer and employee experience with its AI knowledge software.3
Financials
From the company’s reports to the SEC. Every number links to the filing it came from.
Revenue89101112135$91.1M in 2026+36% since 2019Gross profit89101112135$66.8M in 2026+47% since 2019Operating income89101112135$8.0M in 2026+44% since 2019Net income89101112135$8.9M in 2026+113% since 2019
Revenue141516$22.5M in Q3 FY2026−4% since Q1 FY2025Gross profit141516$16.5M in Q3 FY2026−7% since Q1 FY2025Operating income141516$2.0M in Q3 FY2026−29% since Q1 FY2025Net income141516$2.4M in Q3 FY2026−14% since Q1 FY2025
Every line of the income statement as filed: the last 2 fiscal years, latest first.5
Period ending
2026-06-30
2025-06-30
Revenue
$91.1M
$88.4M
Cost of revenue
$24.3M
$26.4M
Gross profit
$66.8M
$62.0M
Research and development
$29.4M
$29.6M
Sales and marketing
$19.5M
$19.4M
General and administrative
$10.0M
$8.6M
Total operating expenses
$58.9M
$57.6M
Income from operations
$8.0M
$4.4M
Interest income, net
$2.2M
$2.5M
Other income (expense), net
$581.0K
-$1.3M
Income before income tax (provision) benefit
$10.8M
$5.6M
Income tax (provision) benefit
-$1.9M
$26.6M
Net income
$8.9M
$32.3M
Basic (in dollars per share)
$0.33
$1.15
Diluted (in dollars per share)
$0.32
$1.13
Basic (in shares)
27.2M shares
28.2M shares
Diluted (in shares)
27.9M shares
28.6M shares
No quarter-by-quarter statement was filed.
Total assets89101112135$148.0M in 2026+89% since 2019Total liabilities89101112135$63.8M in 2026+18% since 2019Shareholders’ equity9101112135$84.2M in 2026+246% since 2019Cash89101112135$73.3M in 2026+130% since 2019
Total assets141516$139.7M in Q3 FY2026−3% since Q1 FY2025Total liabilities141516$48.1M in Q3 FY2026−21% since Q1 FY2025Shareholders’ equity141516$91.6M in Q3 FY2026+10% since Q1 FY2025Cash141516$80.5M in Q3 FY2026+13% since Q1 FY2025
Every line of the balance sheet as filed: the last 4 fiscal years (annual) or 4 quarters (quarterly), latest first.5
Period ending
2026-06-30
2025-06-30
2024-06-30
2021-11-30
Cash and cash equivalents
$73.3M
$62.9M
Restricted cash
$8.0K
$8.0K
Accounts receivable, less provision for credit losses of $28 and $7 as of June 30, 2026 and 2025, respectively
$24.4M
$32.8M
Costs capitalized to obtain revenue contracts, net
$776.0K
$1.1M
Prepaid expenses
$2.8M
$2.8M
Other current assets
$669.0K
$886.0K
Total current assets
$102.0M
$100.6M
Property and equipment, net
$872.0K
$670.0K
Operating lease right-of-use assets
$2.5M
$3.5M
Costs capitalized to obtain revenue contracts, net of current portion
$1.2M
$1.5M
Goodwill
$13.2M
$13.2M
Other assets, net
$28.2M
$28.6M
Total assets
$148.0M
$148.0M
Accounts payable
$2.5M
$2.6M
Accrued compensation
$4.6M
$6.7M
Accrued liabilities
$4.3M
$2.8M
Operating lease liabilities
$1.2M
$1.2M
Deferred revenue
$46.5M
$48.8M
Total current liabilities
$59.1M
$62.2M
Deferred revenue, net of current portion
$2.1M
$1.8M
Operating lease liabilities, net of current portion
$1.5M
$2.4M
Other long-term liabilities
$1.1M
$908.0K
Total liabilities
$63.8M
$67.3M
Common stock, $0.001 par value per share - authorized: 60,000 shares; issued: 33,932 and 33,237 shares; outstanding: 26,171 and 27,083 shares as of June 30, 2026 and 2025, respectively.
$34.0K
$33.0K
Additional paid-in capital
$418.7M
$411.3M
Treasury stock, at cost: 7,761 and 6,154 common shares as of June 30, 2026 and 2025, respectively.
-$50.3M
-$38.8M
Accumulated other comprehensive loss
-$1.7M
-$336.0K
Accumulated deficit
-$282.5M
-$291.4M
Total stockholders' equity
$84.2M
$80.7M
$58.5M
Total liabilities and stockholders' equity
$148.0M
$148.0M
Accounts receivable, provision for credit losses
$28.0K
$7.0K
Common stock, par value
$0.00
$0.00
Common stock, shares authorized
60.0M shares
60.0M shares
50.0M shares
Common stock, shares issued
33.9M shares
33.2M shares
Common stock, shares outstanding
26.2M shares
27.1M shares
Treasury stock, at cost, shares
7.8M shares
6.2M shares
Period ending
2026-06-30
2025-06-30
2024-06-30
2021-11-30
Cash and cash equivalents
$73.3M
$62.9M
Restricted cash
$8.0K
$8.0K
Accounts receivable, less provision for credit losses of $28 and $7 as of June 30, 2026 and 2025, respectively
$24.4M
$32.8M
Costs capitalized to obtain revenue contracts, net
$776.0K
$1.1M
Prepaid expenses
$2.8M
$2.8M
Other current assets
$669.0K
$886.0K
Total current assets
$102.0M
$100.6M
Property and equipment, net
$872.0K
$670.0K
Operating lease right-of-use assets
$2.5M
$3.5M
Costs capitalized to obtain revenue contracts, net of current portion
$1.2M
$1.5M
Goodwill
$13.2M
$13.2M
Other assets, net
$28.2M
$28.6M
Total assets
$148.0M
$148.0M
Accounts payable
$2.5M
$2.6M
Accrued compensation
$4.6M
$6.7M
Accrued liabilities
$4.3M
$2.8M
Operating lease liabilities
$1.2M
$1.2M
Deferred revenue
$46.5M
$48.8M
Total current liabilities
$59.1M
$62.2M
Deferred revenue, net of current portion
$2.1M
$1.8M
Operating lease liabilities, net of current portion
$1.5M
$2.4M
Other long-term liabilities
$1.1M
$908.0K
Total liabilities
$63.8M
$67.3M
Common stock, $0.001 par value per share - authorized: 60,000 shares; issued: 33,932 and 33,237 shares; outstanding: 26,171 and 27,083 shares as of June 30, 2026 and 2025, respectively.
$34.0K
$33.0K
Additional paid-in capital
$418.7M
$411.3M
Treasury stock, at cost: 7,761 and 6,154 common shares as of June 30, 2026 and 2025, respectively.
-$50.3M
-$38.8M
Accumulated other comprehensive loss
-$1.7M
-$336.0K
Accumulated deficit
-$282.5M
-$291.4M
Total stockholders' equity
$84.2M
$80.7M
$58.5M
Total liabilities and stockholders' equity
$148.0M
$148.0M
Accounts receivable, provision for credit losses
$28.0K
$7.0K
Common stock, par value
$0.00
$0.00
Common stock, shares authorized
60.0M shares
60.0M shares
50.0M shares
Common stock, shares issued
33.9M shares
33.2M shares
Common stock, shares outstanding
26.2M shares
27.1M shares
Treasury stock, at cost, shares
7.8M shares
6.2M shares
Cash from operations89101112135$21.1M in 2026+204% since 2019Capital spending89101112135$617.0K in 2026+55% since 2019Free cash flow89101112135$20.5M in 2026+213% since 2019Share buybacks12135$11.5M in 2026+100% since 2023
Cash flow is reported year to date, not quarter by quarter, so there are no separate quarterly figures.
Every line of the cash flow as filed: the last 2 fiscal years, latest first.5
Period ending
2026-06-30
2025-06-30
Net income
$8.9M
$32.3M
Amortization of costs capitalized to obtain revenue contracts
$1.2M
$1.4M
Amortization of right-of-use assets
$1.2M
$1.1M
Depreciation and amortization
$388.0K
$340.0K
Provision for credit losses
$48.0K
$63.0K
Deferred income taxes
$330.0K
-$27.3M
Stock-based compensation
$2.8M
$2.4M
Issuance of common stock warrant for services
$1.4M
Gain on disposal of property and equipment
-$5.0K
Write-off on stockholder's notes
$21.0K
Accounts receivable
$8.0M
-$437.0K
Costs capitalized to obtain revenue contracts
-$577.0K
-$865.0K
Prepaid expenses
$527.0K
$96.0K
Other current assets
$237.0K
$307.0K
Other non-current assets
-$61.0K
$166.0K
Accounts payable
-$624.0K
-$144.0K
Accrued compensation
-$2.1M
-$982.0K
Accrued liabilities
$1.9M
-$2.7M
Deferred revenue
-$1.6M
$329.0K
Operating lease liabilities
-$1.1M
-$892.0K
Other long-term liabilities
$258.0K
$15.0K
Net cash provided by operating activities
$21.1M
$5.3M
Purchases of property and equipment
-$617.0K
-$565.0K
Net cash used in investing activities
-$617.0K
-$565.0K
Proceeds from exercise of stock options
$2.5M
$575.0K
Proceeds from employee stock purchase plan
$785.0K
$813.0K
Repurchases of common stock
-$11.5M
-$15.8M
Net cash used in financing activities
-$8.2M
-$14.4M
Effect of exchange rate differences on cash and cash equivalents
-$1.9M
$2.6M
Net increase (decrease) in cash, cash equivalents and restricted cash
$10.4M
-$7.1M
Cash paid for taxes
$767.0K
$1.0M
ROU assets and lease liabilities recognized from lease modification
$291.0K
$677.0K
Purchases of equipment through trade accounts payable
eGain sits at the top of its group. 2 entities, 2 countries on record. Switch between the flow chart and the network, and select any entity to see its details.
Major holders of eGain
VANGUARD GROUP INCFiled SCHEDULE 13G/A on eGain, latest Mar 26, 2026 (4 filings since Feb 9, 2022)
Philotimo Fund, LPFiled SCHEDULE 13D/A on eGain, latest Nov 13, 2025 (8 filings since Apr 24, 2023)
BlackRockFiled SCHEDULE 13G/A on eGain, latest Feb 5, 2025 (3 filings since Oct 21, 2024)
JPMorgan ChaseFiled SC 13G/A on eGain, latest Sep 8, 2023 (2 filings since Jan 9, 2023)
David KanenFiled SC 13G on eGain, latest Oct 12, 2022
eGainSunnyvale, California, United States
EGAIN COMMUNICATIONS LTD Subsidiary · Newbury, United Kingdom
Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); major holders from Schedules 13D and 13G. Each entity in the chart links to its source.
What it owns
What eGain reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.
We lease all facilities used in our business as of June 30, 2026. Our corporate headquarters is located in Sunnyvale, California, and we also have corporate offices in Newbury, England, and Pune, India. We believe that our offices are adequate to meet our current and near future operating needs.
eGain was founded in September 1997 By Ashutosh Roy and Gunjan Sinha. At the time, they were part of WhoWhere?, an Internet search company they cofounded in 1994. eGain first product, a web-based customer email response management tool was based on their personal experience of dealing with the challenge of efficiently handling thousands of user email requests at WhoWhere?. In 1998, WhoWhere? was sold to Lycos, one of the big four search engines (Excite, Infoseek, Lycos, Yahoo) of the dot com era.
In April 1999, eGain acquired SiteBridge, a NYC based chat software provider.
In September 1999, eGain went public on NASDAQ, its stock ticker was EGAN.
In February 2000, eGain acquired Big Science, an Atlanta based AI chatbot software provider.
In March 2000, eGain acquired Inference, a pioneering AI technology company based in Novato, CA that built case-based reasoning systems for decision support and customer service.
In May 2001, eGain acquired Nitman Software, a Pune-based software development company in India.
In July 2014, eGain acquired Exony, a Newbury, England based provider of operational analytics software provider for call centers.
eGain offers a SaaS suite of AI Knowledge products to help businesses automate business operations, improve customer experience, and assist employees.
At the core of eGain’s software offering is the eGain AI Knowledge Hub. It sources content from multiple content repositories, including SharePoint, Confluence, SFDC Knowledge and others. This content is transformed into a single sources of truth that is correct, consistent, and compliant, by orchestration of AI and experts. The Hub enables extension and integration via a library of source connectors (migration, synchronization, or federation of content), process connectors (enterprise tool and data connectivity) and experience connectors (for consumption of knowledge in desktops like CcaaS and CRM).
eGain AI Agent is an agentic solution that uses trusted, personalized knowledge from the AI Knowledge Hub and other sources to deliver proactive, contextual conversational guidance and answers to customers, employees, and AI systems. AI Agent is available for customer self-service, contact centers, and employees.
eGain Composer is a developer-focused offering that includes connectors, SDKs, reference designs, and APIs to help them compose AI Knowledge solutions using modular capabilities from eGain, third-parties, or developed.
Read the full text
The company offers a proprietary method, the eGain AI Knowledge Method, to implement its products.
May 14, 2025Reported quarterly or annual results43
Feb 13, 2025Reported quarterly or annual results44
Nov 12, 2024Reported quarterly or annual results47
Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar
Filings
134 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 34 major events, 33 insider forms, 20 large holders, 27 other. The latest 20:
10 open-market trades by officers, directors and large owners since October 2021: 0 buys and 10 sales. Grants, option exercises and gifts are left out.
What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.
The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 100. Change is in shares since the quarter before.
From the cover page of the 10-K filed Sep 10, 2026 (Section 12(b) of the Exchange Act).17
Risk factors and legal proceedings
The risks eGain names in Item 1A of its 10-K filed Sep 10, 2026: 41 risks under these headings, as written.17
The risks and uncertainties described below are not the only ones facing us. Other events that we do not currently anticipate or that we currently deem immaterial also may affect our results of operations, cash flows and financial condition.
Risks Related to Our Business and Strategy
Our business is influenced by a range of factors that are beyond our control and that we have no comparative advantage in forecasting.
Our revenue and operating results have fluctuated in the past and are likely to fluctuate in the future, and because we recognize revenue from subscriptions over a period of time, downturns in revenue may not be immediately reflected in our operating results.
Our SaaS business model is subject to certain risks.
We cannot accurately predict subscription renewal rates and the impact these rates may have on our future revenue and operating results.
Our lengthy sales cycles and the difficulty in predicting timing of sales or delays may impair our operating results.
Because we depend on a relatively small number of customers for a substantial portion of our revenue, the loss of any of these customers or our failure to attract new significant customers could adversely impact our revenue and harm our business.
The market for customer engagement software, including generative AI product offerings, is competitive, and our business will be adversely affected if we are unable to successfully compete.
If we fail to expand and improve our sales performance and marketing activities, or retain our sales and marketing personnel, we may be unable to grow our business, which could negatively impact our operating results and financial condition.
Our failure to maintain, develop, or expand strategic and third-party distribution channels would impede our revenue growth.
Difficulties and delays in customers implementing our products could harm our revenue and margins.
The other 30 risks
We conduct a significant portion of our business and operations outside of the U.S., which exposes us to additional risks that may not exist in the U.S. These risks in turn could cause our operating results and financial condition to suffer.
Unplanned system interruptions, delays in service or inability to increase capacity, including internationally, at our third-party data center facilities or third-party Platform-as-a-Service (PaaS) providers could impair the use or functionality of our cloud operations and harm our business.
Software errors could be costly and time-consuming for us to correct, and could harm our reputation and impair our ability to sell our solutions.
The terms we agree to in our Service Level Agreements or other contracts may result in increased costs or liabilities, which would in turn affect our results of operations.
If we are unable to increase the profitability of SaaS revenue, if we experience significant customer attrition, or if we are required to delay recognition of revenue, our operating results could be adversely affected.
We depend on broad market acceptance of our applications and of our business model. If our expectations regarding the market for our applications are not met, our business could be seriously harmed.
We may be unable to respond to the rapid technological change, including advances in artificial intelligence, and changing customer preferences in digital customer engagement, marketing, and service and this may cause our business to suffer.
We employ third-party technologies for use in or with our platform and the inability to license such technologies on commercially reasonable terms or the inability to maintain these licenses or errors in the software we license could result in increased costs, or reduced service levels, which could adversely affect our business.
Our offshore product development, support and professional services may prove difficult to manage or may not allow us to realize our cost reduction goals, produce effective new solutions and provide professional services to drive growth.
If we are unable to hire and retain key personnel, our business and results of operations would be negatively affected.
We may not be able to realize the benefits of offering the limited, free “Innovation in 30 Days” version of our service.
We may not be able to raise additional capital on acceptable terms, if at all, or without dilution to our stockholders, which could limit our ability to grow our business and expand our operations.
Our provision may be insufficient to cover accounts receivable we are unable to collect.
If we acquire companies or technologies, we may not realize the expected business benefits, the acquisitions could prove difficult to integrate, disrupt our business and adversely affect our operations.
We may be subject to legal liability and/or negative publicity for the services provided to consumers through our technology platforms.
If our cybersecurity systems or the systems of our vendors, partners and suppliers are breached and unauthorized access is obtained to a customer’s data, our data or IT systems, our service may be perceived as not being secure, customers may curtail or stop using our service and we may incur significant legal and financial exposure and liabilities.
Changes in privacy and data protection laws and regulations, including the European Union (such as the GDPR), the United Kingdom, and other jurisdictions in which we operate, could expose us to risks of noncompliance and costs associated with compliance.
Privacy concerns and laws, evolving regulation of cloud computing, AI and other domestic or foreign regulations may limit the use, functionality and adoption of our solutions and adversely affect our business.
Issues in the development and use of AI may result in reputational or competitive harm or liability.
Anti-corruption, anti-bribery, and similar laws, and failure to comply with these laws, could subject us to criminal penalties or significant fines and harm our business and reputation.
Industry-specific regulation is evolving and unfavorable industry-specific laws, regulations or interpretive positions could limit our ability to provide services and harm our business.
We face risks related to pandemic and public health emergencies which could have a material adverse effect on our business, financial condition and results of operations.
Changes to current accounting policies could have a significant effect on our reported financial results or the way in which we conduct our business.
Changes in domestic and foreign trade policies, including the imposition of tariffs and retaliatory tariffs, and other factors beyond our control may adversely impact our business, financial condition, and results of operations.
Geopolitical instability, including the military conflict involving Iran and broader escalation in the Middle East, could adversely affect our business, financial condition, and results of operations.
Risks Related to Intellectual Property
We have been and may in the future be sued by third parties for various claims including alleged infringement of proprietary rights that can be time-consuming, incur substantial costs, and divert the attention of management, which could adversely affect our operations and cash flow.
We rely on trademark, copyright, trade secret laws, contractual restrictions and patent rights to protect our intellectual property and proprietary rights and, if these rights are impaired, then our ability to generate revenue will be harmed.
Our failure or inability to develop non-infringing technology or license proprietary rights on a timely basis would harm our business.
General Risk Factors
Our stock price has demonstrated volatility and continued market conditions may cause declines or fluctuations.
Our insiders who are significant stockholders have the ability to exercise significant control over matters requiring stockholder approval, including the election of our board of directors, and may have interests that conflict with those of other stockholders.
Legal proceedings
We are not currently a party to any legal proceedings, and are not aware of any pending or threatened legal proceedings against us that we believe could have a material adverse effect on our business, consolidated operating results, or consolidated financial condition. In the ordinary course of business, we are involved in various legal proceedings and claims related to alleged infringement of third-party patents and other intellectual property rights, commercial, corporate and securities, labor and employment, wage and hour, and other claims. We have been, and may in the future be, put on notice and/or sued by third parties for alleged infringement of their proprietary rights, including patent infringement.
We evaluate all claims and lawsuits with respect to their potential merits, our potential defenses and counterclaims, settlement or litigation potential and the expected effect on us. Our technologies may be subject to injunction if they are found to infringe the rights of a third party. In addition, our agreements require us to indemnify our customers for third-party intellectual property infringement claims, which could increase the cost to us of an adverse ruling on such a claim.
