EVCM on Nasdaq

EverCommerce Inc.

American prepackaged software services company based in Denver1

In its 2026 annual report the company says: “EverCommerce is a leading provider of integrated, vertically-tailored SaaS solutions for service-based small- and medium-sized businesses. Our platform provides vertically-tailored SaaS solutions that address service SMBs’ increasingly specialized demands, as well as highly complementary solutions that provide fully-integrated offerings, allowing service SMBs and EverCommerce to succeed in the market, and provide end consumers more convenient service experiences.”4 Its shares trade on Nasdaq under the symbol EVCM.1

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Last updated Oct 21, 2026.

Overview

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  • TickerEVCM on Nasdaq1
  • IndustryServices-Prepackaged Software1
  • HeadquartersDenver, Colorado1
  • Incorporated inDE2
  • Business address3601 Walnut Street, Suite 400, Denver, Co 802052
  • Filer category, Emerging growth company2

EverCommerce is simplifying and empowering the lives of business owners whose services support us every day. We provide tailored, integrated Software-as-a-Service (“SaaS”) solutions that support the highly diverse workflows and customer interactions that professionals in home services, health services, and wellness services need to automate manual processes, generate new business, and create more loyal customers.4 From its latest annual report

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

10.1%Operating margin5
3.0%Net margin5
4.8%Revenue growth, 20255
2.5%Return on equity5
0.72×Debt to equity5
$109.2MFree cash flow5

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Products and services

License and Service brought in 96% of the revenue EverCommerce Inc. broke down this way in fiscal 2025.

  1. License and Service$566.9M596%up 4% from 2024
  2. Other Revenue$22.0M54%up 14% from 2024
Products and services by year
Products and services202320242025
License and Service$515.1M$543.0M$566.9M
Other Revenue$19.8M$19.2M$22.0M

Regions

United States brought in 90% of the revenue EverCommerce Inc. broke down this way in fiscal 2025.

  1. United States$527.3M590%up 5% from 2024
  2. Outside the United States$61.6M510%down 0% from 2024
Regions by year
Regions202320242025
United States$474.7M$500.6M$527.3M
Outside the United States$60.2M$61.6M$61.6M

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Research and development13¢$79.0M
  • Other costs83¢$489.3M
  • Income tax1¢$3.0M
  • Profit3¢$17.6M

Out of $588.9M in revenue.5

Where each dollar of operating cash went, fiscal 2025

  • Capital spending2¢$2.2M
  • Share buybacks76¢$85.1M
  • Kept or used elsewhere22¢$24.1M

Out of $111.5M of cash from operations.5

Financial statements

Revenue67895$588.9M in 2025+143% since 2019
0$200.0M$400.0M$600.0M$800.0M2019: $242.1M$242.1M20192020: $337.5M$337.5M2020+39%2021: $490.1M$490.1M2021+45%2022: $620.7M$620.7M2022+27%2023: $534.9M$534.9M2023−14%2024: $562.2M$562.2M2024+5%2025: $588.9M$588.9M2025+5%
Operating income67895$59.2M in 2025
-$100.0M-$50.0M0$50.0M$100.0M2019: -$54.3M-$54.3M20192020: -$22.0M-$22.0M2020−59%2021: -$27.2M-$27.2M2021+23%2022: -$30.6M-$30.6M2022+13%2023: -$2.9M-$2.9M2023−90%2024: $26.2M$26.2M20242025: $59.2M$59.2M2025+126%
Net income67895$17.6M in 2025
-$100.0M-$50.0M0$50.0M2019: -$93.7M-$93.7M20192020: -$60.0M-$60.0M2020−36%2021: -$82.0M-$82.0M2021+37%2022: -$59.8M-$59.8M2022−27%2023: -$45.6M-$45.6M2023−24%2024: -$41.1M-$41.1M2024−10%2025: $17.6M$17.6M2025

Every line of the income statement as filed: the last 3 fiscal years, latest first.5

Period ending2025-12-312024-12-312023-12-31
Total revenues$588.9M$562.2M$534.9M
Cost of revenues (exclusive of depreciation and amortization presented separately below)$132.1M$124.8M$127.4M
Sales and marketing$119.5M$114.1M$113.7M
Product development$79.0M$76.2M$72.1M
General and administrative$131.8M$128.6M$123.4M
Depreciation and amortization$67.2M$80.7M$94.9M
Loss on sale and impairments$85.0K$11.7M$6.3M
Total operating expenses$529.7M$536.0M$537.8M
Operating income (loss)$59.2M$26.2M-$2.9M
Interest and other income (expense), net-$38.1M-$35.6M-$46.4M
Net income (loss) from continuing operations before income tax expense$21.2M-$9.4M-$49.3M
Income tax expense-$3.0M-$5.8M-$1.4M
Net income (loss) from continuing operations$18.2M-$15.2M-$50.7M
(Loss) income from discontinued operations, net of income tax-$605.0K-$25.9M$5.1M
Net income (loss)$17.6M-$41.1M-$45.6M
Foreign currency translation gain, net$1.6M-$6.3M$2.2M
Comprehensive income (loss)$19.2M-$47.4M-$43.4M
Continuing operations (in dollars per share)$0-$0-$0
Discontinued operations (in dollars per share)$0-$0$0
Basic net income (loss) per share attributable to common stockholders (in dollars per share)$0.10-$0.22-$0.24
Continuing operations (in dollars per share)$0-$0-$0
Discontinued operations (in dollars per share)$0-$0$0
Diluted net income (loss) per share attributable to common stockholders (in dollars per share)$0.10-$0.22-$0.24
Basic (in shares)181.4M shares184.9M shares188.9M shares
Diluted (in shares)183.9M shares184.9M shares188.9M shares

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Corporate structure

EverCommerce Inc. sits at the top of its group. 42 entities, 4 countries on record. Switch between the flow chart and the network, and select any entity to see its details.

Major holders of EverCommerce Inc.

  • EverCommerce Inc. Denver, Colorado
    • Advanced Marketing Concepts, LLC d/b/a MarketSharp Subsidiary · Wisconsin, United States
    • AlertMD, Inc. Subsidiary · Delaware, United States
    • AllMeds Inc. Subsidiary · Tennessee, United States
    • Bold Technologies Ltd. Subsidiary · Colorado, United States
    • Briostack LLC Subsidiary · Utah, United States
    • Callahan Roach, LLC dba Profit Rhino Subsidiary · Delaware, United States
    • CollaborateMD, Inc. Subsidiary · Florida, United States
    • Customer Lobby, LLC Subsidiary · California, United States
    • Dynascape Software, Inc. Subsidiary · British Columbia, Canada
    • E Provider Solutions, L.L.C. Subsidiary · South Dakota, United States
    • EMHware Software Inc. Subsidiary · British Columbia, Canada
    • EverCommerce CAN Inc. Subsidiary · Delaware, United States
    • EverCommerce Intermediate Inc. Subsidiary · Delaware, United States
    • EverCommerce NZ Company Ltd. Subsidiary · New Zealand
    • EverCommerce Solutions Inc. Subsidiary · Delaware, United States
    • EverHealth Solutions Inc. d/b/a DrChrono Subsidiary · Delaware, United States
    • EverPro Edge, LLC Subsidiary · Delaware, United States
    • Fieldpoint Service Applications Inc. Subsidiary · British Columbia, Canada
    • FSM Technologies, LLC Subsidiary · Delaware, United States
    • GoodTherapy.org, LLC Subsidiary · Alaska, United States
    • GuildQuality Inc. Subsidiary · South Carolina, United States
    • Improveit! 360, LLC Subsidiary · Ohio, United States
    • iSalus, LLC Subsidiary · Delaware, United States
    • JOBLYT, LLC dba ZyraTalk Subsidiary · Arizona, United States
    • Joist Software Inc. Subsidiary · British Columbia, Canada
    • and 16 more

Built from subsidiaries listed in Exhibit 21 of annual reports filed with the SEC; major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What EverCommerce Inc. reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Property and equipment

ItemLatestA year beforeChange
Computer equipment and software$96.2M5 Dec 31, 2025$68.1M5 Dec 31, 2024+41.4%
Property and equipment, before depreciation$24.9M5 Dec 31, 2025$22.9M5 Dec 31, 2024+8.6%
Accumulated depreciation$19.1M5 Dec 31, 2025$16.8M5 Dec 31, 2024+14.0%
Property and equipment, net$5.7M5 Dec 31, 2025$6.1M5 Dec 31, 2024−6.3%
Operating-lease assets (leased space)$8.3M5 Dec 31, 2025$10.5M5 Dec 31, 2024−20.9%

Investments

ItemLatestA year beforeChange
Cash and cash equivalents$129.7M5 Dec 31, 2025$135.8M5 Dec 31, 2024−4.5%

Intangibles and goodwill

ItemLatestA year beforeChange
Goodwill$893.8M5 Dec 31, 2025$863.2M5 Dec 31, 2024+3.6%
Finite-lived intangibles, gross$647.8M5 Dec 31, 2025$641.0M5 Dec 31, 2024+1.1%
Accumulated amortization$483.6M5 Dec 31, 2025$429.9M5 Dec 31, 2024+12.5%
Finite-lived intangibles, net$164.2M5 Dec 31, 2025$211.2M5 Dec 31, 2024−22.2%

Properties, in its own words

Our global corporate headquarters is located in Denver, Colorado, where we currently lease and occupy approximately 50,125 square feet of office space. The lease for this facility expires in 2031 with an option to extend the lease for an additional five years. In October 2023, the Company subleased approximately 24,000 square feet of the Denver office space for an initial three year period with an option for the subtenant to extend.

We also lease 13 additional office locations throughout the United States, and two offices in Canada, several of which include office spaces that are subleased to third parties. We do not own any real property.

The rest of Item 2

We believe that these facilities are sufficient for our current needs and that additional space will be available to accommodate the expansion of our businesses should they be needed. Additionally, we also often take on leases when we acquire businesses, and we explore optimization of our overall lease footprint in conjunction with any new leases assumed in an acquisition.

Item 2 of the 10-K filed Mar 12, 2026.4

Leadership

Who has led EverCommerce Inc., and when. Pick a name to see everywhere that person has worked.

Board members and other officers (24)

Subsidiaries and ownership

Subsidiaries (Exhibit 21)

  • Advanced Marketing Concepts, LLC d/b/a MarketSharp Wisconsin3
  • AlertMD, Inc. Delaware3
  • AllMeds Inc. Tennessee3
  • Bold Technologies Ltd. Colorado3
  • Briostack LLC Utah3
  • Callahan Roach, LLC dba Profit Rhino Delaware3
  • CollaborateMD, Inc. Florida3
  • Customer Lobby, LLC California3
  • Dynascape Software, Inc. British Columbia3
  • E Provider Solutions, L.L.C. South Dakota3
  • EMHware Software Inc. British Columbia3
  • EverCommerce CAN Inc. Delaware3
  • EverCommerce Intermediate Inc. Delaware3
  • EverCommerce NZ Company Ltd. New Zealand3
  • EverCommerce Solutions Inc. Delaware3
  • EverHealth Solutions Inc. d/b/a DrChrono Delaware3
  • EverPro Edge, LLC Delaware3
  • FSM Technologies, LLC Delaware3
  • Fieldpoint Service Applications Inc. British Columbia3
  • GoodTherapy.org, LLC Alaska3
  • GuildQuality Inc. South Carolina3
  • Improveit! 360, LLC Ohio3
  • JOBLYT, LLC dba ZyraTalk Arizona3
  • Joist Software Inc. British Columbia3
All 43 listed subsidiaries
  • Listen360, Inc. Georgia3
  • Norman's Dojo, Inc. d/b/a Kickserv Delaware3
  • OnVision Solutions, Inc. d/b/a The Studio Director Colorado3
  • PM Ventures, LLC Texas3
  • Perennial Software, LLC Delaware3
  • RoofSnap, LLC Georgia3
  • SalonBiz, Inc. Louisiana3
  • Secure Global Solutions, LLC California3
  • Security Information Systems, LLC Michigan3
  • Service Nation Inc. Texas3
  • Speetra Inc. d/b/a pulseM Texas3
  • TPC Acquisition, LLC d/b/a Therapy Partner Delaware3
  • Timely Limited New Zealand3
  • Timely Software Ltd. England3
  • Timely Software Pty. Ltd. Australia3
  • Timely Software, LLC Delaware3
  • Updox LLC Delaware3
  • Zenvoice Software Inc. British Columbia3
  • iSalus, LLC Delaware3

The subsidiaries the company lists in Exhibit 21 of its annual report, as filed.

Timeline

  1. Sep 21, 20268-K Executive or director change38
  2. Sep 14, 2026New chief executive Alex Goor becomes CEO12
  3. Aug 5, 20268-K Results of operations39
  4. Jun 23, 20268-K Shareholder vote40
  5. May 7, 20268-K Results of operations41
  6. Mar 12, 20268-K Results of operations42
  7. Nov 6, 20258-K Results of operations43
  8. Aug 6, 20258-K Results of operations44
  9. Jul 30, 20258-K Entered a material agreement; New debt or obligation45
  10. Jun 24, 20258-K Shareholder vote46
  11. Jun 10, 20258-K Entered a material agreement; New debt or obligation47
  12. May 20, 20258-K Executive or director change48
  13. May 8, 20258-K Results of operations49
  14. Jul 1, 2021New chief executive Eric Richard Remer becomes CEO13

Calendar

Coming up

  1. Nov 5, 2026 · After the closeReports results for the quarter ending Sep/2026 A year earlier it reported $0.03 a share, on Nov 6, 2025.50

When it reported results

  1. Aug 5, 2026Reported quarterly or annual results39
  2. May 7, 2026Reported quarterly or annual results41
  3. Mar 12, 2026Reported quarterly or annual results42
  4. Nov 6, 2025Reported quarterly or annual results43
  5. Aug 6, 2025Reported quarterly or annual results44
  6. May 8, 2025Reported quarterly or annual results49
  7. Mar 13, 2025Reported quarterly or annual results51
  8. Nov 12, 2024Reported quarterly or annual results52

Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar

Filings

908 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 45 major events, 456 insider forms, 8 large holders, 379 other. The latest 20:

  1. Oct 5, 20264 EDGAR
  2. Oct 1, 2026144 EDGAR
  3. Sep 21, 20268-K EDGAR
  4. Sep 21, 20264 EDGAR
  5. Sep 17, 20264 EDGAR
  6. Sep 16, 2026144 EDGAR
  7. Sep 15, 2026144 EDGAR
  8. Sep 14, 20263 EDGAR
  9. Sep 8, 20264 EDGAR
  10. Sep 8, 20264 EDGAR
  11. Sep 8, 20264 EDGAR
  12. Sep 4, 2026144 EDGAR
  13. Sep 4, 20264 EDGAR
  14. Sep 3, 2026144 EDGAR
  15. Sep 2, 2026144 EDGAR
  16. Sep 1, 2026144 EDGAR
  17. Sep 1, 20264 EDGAR
  18. Aug 31, 2026144 EDGAR
  19. Aug 28, 2026144 EDGAR
  20. Aug 27, 2026144 EDGAR

The 908 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

456 open-market trades by officers, directors and large owners since October 2021: 1 buys and 455 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Sep 16, 2026Remer Eric RichardDirectorSale258$8.00$2.1KForm 4
Sep 15, 2026Remer Eric RichardDirectorSale533$8.00$4.3KForm 4
Sep 4, 2026Remer Eric RichardDirectorSale2,997$8.02$24.0KForm 4
Sep 3, 2026Remer Eric RichardDirectorSale6,354$8.07$51.3KForm 4
Sep 2, 2026Remer Eric RichardDirectorSale5,313$8.03$42.7KForm 4
Sep 1, 2026Remer Eric RichardDirectorSale47,353$8.24$390.2KForm 4
Aug 31, 2026Remer Eric RichardDirectorSale40,906$8.91$364.5KForm 4
Aug 28, 2026Remer Eric RichardDirectorSale23,824$9.21$219.4KForm 4
Aug 27, 2026Remer Eric RichardDirectorSale14,594$9.25$134.9KForm 4
Aug 26, 2026Remer Eric RichardDirectorSale21,821$8.98$196.1KForm 4
Aug 25, 2026Remer Eric RichardDirectorSale20,710$9.13$189.1KForm 4
Aug 24, 2026Remer Eric RichardDirectorSale13,974$9.57$133.7KForm 4
Aug 22, 2026Storey Lisa EChief Legal OfficerSale1,228$9.64$11.8KForm 4
Aug 21, 2026Remer Eric RichardDirectorSale16,602$9.63$159.9KForm 4
Aug 20, 2026Remer Eric RichardDirectorSale26,530$9.78$259.5KForm 4
Aug 19, 2026Remer Eric RichardDirectorSale20,913$10.17$212.7KForm 4
Aug 19, 2026Siurek Ryan HChief Financial OfficerSale3,188$10.16$32.4KForm 4
Aug 18, 2026Remer Eric RichardDirectorSale29,119$10.01$291.5KForm 4
Aug 17, 2026Siurek Ryan HChief Financial OfficerSale16,812$10.21$171.7KForm 4
Aug 14, 2026Remer Eric RichardDirectorSale23,947$10.03$240.2KForm 4

All 456 trades can be filtered by person here when JavaScript is on.

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Executive pay

What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.

YearExecutiveAgeSalaryTotal pay
2025Eric RemerChief Executive Officer54$650.0K$6.8M56
2025Matt FeiersteinPresident53$425.0K$3.2M56
2025Ryan SiurekChief Financial Officer54$409.0K$2.0M56
2024Eric RemerChief Executive Officer54$650.0K$6.1M56
2024Matt FeiersteinPresident53$425.0K$3.1M56
2024Ryan SiurekChief Financial Officer54$385.3K$1.5M56

Held by these funds

The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 82. Change is in shares since the quarter before.

FundSharesValueShare of the fundChange
PSG Equity L.L.C.85,464,516$859.8M100.0%No change
Silver Lake Group, L.L.C.67,085,136$674.9M14.7%No change
Standard Investments LLC6,115,000$61.5M3.4%No change
BlackRock, Inc.1,066,029$10.7M0.0%+33,983
Geode Capital Management, LLC567,904$5.7M0.0%−3,879
Arrowstreet Capital, Limited Partnership430,302$4.3M0.0%−52,452
State Street Corp414,128$4.2M0.0%−3,188
CoreCap Advisors, LLC269,999$2.7M0.1%New
Vanguard Capital Management LLC201,197$2.0M0.0%+5,537
Northern Trust Corp192,929$1.9M0.0%+1,333
Charles Schwab Investment Management Inc143,462$1.4M0.0%−1,619
Vanguard Fiduciary Trust Co108,554$1.1M0.0%+4,110
Vanguard Portfolio Management LLC99,628$1.0M0.0%+2,665
UBS Group AG95,132$957.0K0.0%+72,093
Morgan Stanley85,806$863.2K0.0%−10,768
XTX Topco Ltd83,240$837.4K0.0%+45,295
Quantinno Capital Management LP52,344$526.6K0.0%+4,054
Alliancebernstein L.P.35,500$405.8K0.0%−2,200
State Of Wisconsin Investment Board40,267$405.1K0.0%+3,600
Raymond James Financial Inc40,000$402.4K0.0%−2,000
Zacks Investment Management37,570$378.0K0.0%No change
Bank of New York Mellon Corp32,198$323.9K0.0%−1,134
Nuveen, LLC32,163$323.6K0.0%No change
Cornerstone Investment Partners, LLC22,953$230.9K0.0%−1,103
Goldman Sachs Group Inc21,099$212.3K0.0%−16,310

13F reports cover disclosed long positions in U.S. stocks only.

SEC filer profile

How EverCommerce Inc. is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.

  • Name on EDGAREverCommerce Inc.1
  • CIK0001853145
  • Employer ID (EIN)81-40632484
  • Filer statusAccelerated filer an emerging growth company; not a smaller reporting company; not a shell company4
  • Incorporated inDelaware4
  • Fiscal year endsDecember 311
  • Industry code (SIC)7372 Services-Prepackaged Software1
  • SEC reviewing officeOffice of Technology, Division of Corporation Finance1
  • Business address3601 Walnut Street, Suite 400, Denver, CO 802051
  • Phone720-647-49481
  • Shares outstanding176,665,246 as of Jul 31, 202611
  • Public float$200.1M as of Jun 30, 20254
  • AuditorErnst & Young LLP, Denver, Colorado PCAOB ID 42; no auditor attestation of internal control over financial reporting4
  • On EDGAR sinceMar 31, 20211
  • Filings960 in all: 4 (444), 144 (351), 8-K (47), 3 (26), 10-Q (16), 4/A (11), CORRESP (8), UPLOAD (8)1
    All 28 form types

    DEFA14A (7), 10-K (5), DEF 14A (5), S-8 (4), SC 13G/A (4), 144/A (3), SC 13G (3), 3/A (2), DRS (2), EFFECT (2), S-1 (2), S-1/A (2), 424B4 (1), 5 (1), 8-A12B (1), CERT (1), DRS/A (1), DRSLTR (1), RW (1), SCHEDULE 13G/A (1)

  • Latest filingsAnnual report (10-K) Mar 12, 2026
    Quarterly report (10-Q) Aug 5, 2026
    Proxy statement (DEF 14A) Apr 28, 2026
    Latest 8-K (8-K) Sep 21, 2026

Securities registered for trading

ClassSymbolExchange
Common stock, $0.00001 par valueEVCMThe Nasdaq Stock Market LLC

From the cover page of the 10-K filed Mar 12, 2026 (Section 12(b) of the Exchange Act).4

Risk factors and legal proceedings

The risks EverCommerce Inc. names in Item 1A of its 10-K filed Mar 12, 2026: 60 risks under these headings, as written.4

  • Risks Related to Our Business
  • Our limited operating history and our evolving business make it difficult to evaluate our future prospects and the risks and challenges we may encounter.
  • Our historical growth rates may not be sustainable or indicative of future growth.
  • We have experienced net losses in the past and we may not achieve profitability in the future.
  • We may continue to experience significant quarterly and annual fluctuations in our operating results due to a number of factors, which makes our future operating results difficult to predict.
  • In order to support the growth of our business and our acquisition strategy, we may need to incur additional indebtedness or seek capital through new equity or debt financings, which sources of additional capital may not be available to us on acceptable terms or at all and may result in substantial dilution to our stockholders.
  • We may not be able to continue to expand our share of our existing vertical markets or expand into new vertical markets, which would inhibit our ability to grow and increase our profitability.
  • We face intense competition in each of the industries in which we operate, which could negatively impact our business, results of operations and financial condition and cause our market share to decline.
  • The industries in which we operate are rapidly evolving and the market for technology-enabled services that empower SMBs is relatively immature and unproven. If we are not successful in promoting the benefits of or maintaining the competitiveness of our solutions and services, our growth may be limited.
  • Consolidation in the industries in which we operate could decrease demand for our solutions and services by existing and potential clients in such industries.
  • We are dependent on payment card networks, such as Visa and MasterCard, and payment processors, such as Worldpay and PayPal, and if we fail to comply with the applicable requirements of the payment networks or our payment processors, they can seek to fine us, suspend us, terminate our agreements and/or terminate our registrations through our bank sponsors.
  • If we cannot keep pace with rapid developments and changes in the electronic payments market or are unable to introduce, develop and market new and enhanced versions of our software solutions, we may be put at a competitive disadvantage with respect to our services that incorporated payment technology.
The other 49 risks
  • Real or perceived errors, failures or bugs in our solutions could adversely affect our business, results of operations, financial condition and growth prospects.
  • We and our third-party providers are exposed to cybersecurity risks and incidents which may result in damage to our brand and reputation, material financial penalties, and legal liability, which could in turn materially adversely affect our business, results of operations, and financial condition.
  • Our use of AI technologies may not be beneficial to our business, and may cause the performance of our products, services and business, as well as our reputation and the reputations of our customers, to suffer or cause us to incur liability resulting from the violation of laws or contracts to which we are a party.
  • Our estimated total addressable market is subject to inherent challenges and uncertainties. If we have overestimated the size of our total addressable market or the various markets in which we operate, our future growth opportunities may be limited.
  • We calculate certain operational metrics using internal systems and tools and do not independently verify such metrics. Certain metrics are subject to inherent challenges in measurement, and real or perceived inaccuracies in such metrics may harm our reputation and negatively affect our business.
  • Failure to effectively develop and expand our sales and marketing capabilities could harm our ability to increase our customer base and achieve broader market acceptance and utilization of our solutions.
  • If we are not able to maintain and enhance our reputation and brand recognition, our business and results of operations may be harmed.
  • If we are unable to retain our current customers, which are primarily SMBs, or sell additional functionality and services to them, our revenue growth may be adversely affected.
  • Impairment in the value of our goodwill or intangible assets has adversely impacted and may in the future have a material adverse effect on our operating results and financial condition.
  • Our information technology systems and our third-party providers’ information technology systems, including Worldpay, PayPal and other payment processing partners, may fail, or our third-party providers may discontinue providing their services or technology generally or to us specifically, which in either case could interrupt our business, cause us to lose business and increase our costs.
  • A future pandemic, epidemic or outbreak of an infectious disease could impact, our business, financial condition and results of operations, as well as the business or operations of third parties with whom we conduct business.
  • We are subject to economic and political risk, the business cycles of our clients and changes in the overall level of consumer and commercial spending, which could negatively impact our business, financial condition and results of operations.
  • If we are unable to retain our personnel and hire additional skilled personnel, we may be unable to achieve our goals.
  • We may be unsuccessful in achieving our objectives through acquisitions, dispositions or other strategic transactions.
  • Revenues and profits generated through acquisitions may be less than anticipated, and we may fail to uncover all liabilities of acquisition targets through the due diligence process prior to an acquisition, resulting in unanticipated costs, losses or a decline in profits, as well as potential impairment charges. Claims against us relating to any acquisition may necessitate our seeking claims against the seller for which the seller may not indemnify us or that may exceed the seller’s indemnification obligations.
  • Our indebtedness could adversely affect our financial health and competitive position.
  • As a result of being a public company, we are obligated to develop and maintain proper and effective internal control over financial reporting, and if we fail to develop and maintain an effective system of disclosure controls and internal control over financial reporting, our ability to produce timely and accurate financial statements or comply with applicable laws and regulations could be impaired.
  • Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.
  • Government healthcare regulation, healthcare industry standards and other requirements create risks and challenges with respect to our compliance efforts and our business strategies within Health Services.
  • Scrutiny on environmental sustainability and social initiatives could increase our costs, harm our reputation and adversely impact our financial results.
  • Risks Related to Intellectual Property
  • We may be unable to adequately protect or enforce, and we may incur significant costs in enforcing or defending, our intellectual property and other proprietary rights.
  • We may be subject to patent, trademark and other intellectual property infringement claims, which may be time-consuming, and cause us to incur significant liability and increase our costs of doing business.
  • We may be subject to claims asserting that our employees or consultants have wrongfully used or disclosed alleged trade secrets of their current or former employers or claims asserting ownership of what we regard as our own intellectual property.
  • Our use of “open source” software could adversely affect our ability to offer our services and subject us to possible litigation.
  • Our use of AI Technologies could adversely affect our ability to obtain intellectual property protection in our solutions.
  • Risks Related to Regulation
  • We are subject to governmental regulation and other legal obligations, particularly related to privacy, data protection and information security and our actual or perceived failure to comply with such obligations could materially harm our business. Compliance with such laws could also impair our efforts to maintain and expand our customer and user bases, and thereby decrease our revenue.
  • The regulatory framework governing the use of AI Technologies is rapidly evolving, and we cannot predict how future legislation and regulation will impact our ability to offer products or services that we develop which leverage AI Technologies.
  • Through our relationships with third parties, including payment processors such as Worldpay, we must comply with certain laws. Our failure to comply could materially harm our business.
  • If we fail to comply with complex procurement laws and regulations with respect to government contracts, we could lose business and be liable for various penalties.
  • Our sending of commercial emails and text messages and certain other telephonic services must comply with the Telephone Consumer Protection Act, and future legislation, regulatory actions, or litigation could adversely affect our business.
  • We are subject to anti-corruption, anti-bribery and similar laws, and non-compliance with such laws can subject us to criminal or civil liability and harm our business.
  • The healthcare industry is heavily regulated at the local, state and federal levels. Our failure to comply with regulatory requirements could create liability for us or our customers, result in adverse publicity and negatively affect our business.
  • Promoting Interoperability Programs and Health IT Certification.
  • Risks Related to Ownership of Our Common Stock
  • Our stock price may be volatile or may decline regardless of our operating performance, resulting in substantial losses for investors.
  • The parties to our sponsor stockholders agreement hold a substantial portion of our outstanding common stock, and such parties interests may conflict with our interests and the interests of other stockholders.
  • Substantial future sales by the parties to our stockholders agreements or other holders of our common stock, or the perception that such sales may occur, could depress the price of our common stock.
  • We are a “controlled company” under the corporate governance rules of The Nasdaq Stock Market and, as a result, qualify for, and rely on, exemptions from certain corporate governance requirements. You do not have the same protections afforded to stockholders of companies that are subject to such requirements.
  • If securities or industry analysts do not publish research or reports about our business, or they publish negative reports about our business, our share price and trading volume could decline.
  • We are an “emerging growth company” and our compliance with the reduced reporting and disclosure requirements applicable to “emerging growth companies” may make our common stock less attractive to investors.
  • We incur significant increased costs as a result of operating as a public company, and our management is required to devote substantial time to new compliance initiatives.
  • Delaware law and provisions in our amended and restated certificate of incorporation and amended and restated bylaws could make a merger, tender offer or proxy contest more difficult, limit attempts by our stockholders to replace or remove our current management and limit the market price of our common stock.
  • Our amended and restated certificate of incorporation provided that the doctrine of “corporate opportunity” does not apply with respect to certain parties to our stockholders agreements and any director or stockholder who is not employed by us or our subsidiaries.
  • Our amended and restated certificate of incorporation provided that the Court of Chancery of the State of Delaware is the sole and exclusive forum for certain stockholder litigation matters and the federal district courts of the United States is the exclusive forum for the resolution of any complaint asserting a cause of action arising under the Securities Act, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers, employees or stockholders.
  • General Risk Factors
  • Because we maintain and may expand our business that is located outside of the United States, our business is susceptible to risks associated with international operations.
  • Changes in accounting rules, assumptions and/or judgments could materially and adversely affect us.
  • Litigation and the outcomes of such litigation could negatively impact our future financial condition and results of operations.
  • We may be subject to additional tax liabilities in connection with our operations or due to future legislation, each of which could materially impact our financial position and results of operation.
  • We do not intend to pay dividends for the foreseeable future.
  • We primarily depend on our subsidiaries for cash to fund operations and expenses, including future dividend payments, if any.

Legal proceedings

We are from time to time subject to various legal proceedings, claims and governmental inspections, audits, or investigations that arise in or outside the ordinary course of our business. The information contained in “Note 17 — Commitments and Contingencies” in the Notes to the Consolidated Financial Statements is incorporated by reference into this Item.

The opening of Item 3, Legal Proceedings.4

Sources

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