The story
Founded by Hampton Inn and Suites Salem in 1984.1
Foundation and early years
The hotel chain was founded by the Holiday Corporation in 1984 as Hampton Inn, a budget hotel. Its first hotel was a two-story, exterior-entrance building with 128 guest rooms located at 1585 Sycamore View Road in Memphis, Tennessee. In late 1989, after some financial difficulties, Holiday Corporation prepared to sell its hallmark Holiday Inn hotels and started the holding company Promus Hotel Corporation, which included Hampton Inn, Embassy Suites, and Homewood Suites. With this change, Promus re-invested in the Hampton Inn brand and began its change from a budget hotel to a middle-market limited service hotel to compete with their freshly sold former brand. Because of this, they moved away from exterior room access buildings in favor of taller buildings (usually 3-5 stories) with indoor corridors. This eventually resulted in the original Hampton Inn in Memphis closing in 2005. The building has since been a Ramada and an America's Best Value Inn and is currently operated as a Motel 6.
The hotel chain was the first of the mid-price hotels to offer free continental breakfast and the first to introduce the "100 percent satisfaction guarantee". By 1990, the Hampton Inn chain included over 220 properties with more than 27,000 rooms. Hampton Inn and Suites was introduced in 1995, which featured two-room suite style hotel rooms complete with living room and kitchen areas.
Raymond E. Schultz was credited with creating the Hampton Inn brand. His wife, Erin Schultz, is credited with inspiring the name for the brand.
In 1999, Promus Hotel Corporation, which owned Hampton Inn, as well as Embassy Suites, DoubleTree, and Homewood Suites, was bought by Hilton Worldwide for $3.7 billion.
Development since 2000
In 2004, as part of the $100 million "Make it Hampton" initiative, Hampton began upgrading its hotels including the production of an alarm clock which featured a dimmable clock display, oversized buttons, an easy-to-set alarm, one touch adjustment for daylight saving time and an mp3 player hook-up. Other changes made during the upgrade were general renovations, the switch to white bedding, adding hot food items to continental breakfast options and free high-speed internet to rooms. In 2012, under the "Perfect Mix" initiative, the company completed upgrades to the lobbies of its hotels adding more social space. Hampton continued to renovate its spaces with a campaign introduced in 2013, directed towards younger clientele that included in-room mini-fridges, new bedside tables with power access, updated bathrooms, and updated hotel exteriors. Hampton by Hilton was ranked in the top 5 in Entrepreneur's Franchise 500 from 2010–2015.
As of 2025, Hampton is in the budget to upper-midscale lodging segment, designed to compete against other limited service brands like Courtyard by Marriott, Holiday Inn, and Comfort Inn/Comfort Suites.
In 2020, three Hampton Inn locations were used to hold over 100 refugee children by the United States Department of Homeland Security prior to their expulsion.
From Wikipedia’s article on Hampton Inn, shared under CC BY-SA 4.0.4