Private company

Netcracker Technology

Logo: Lyndsay sm, Public domain, via Wikimedia Commons4

IT solutions company for telecom industry products/services

Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.2 It employed 8,844 people in 2023.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

1993Founded1
  • Industryinformation technology, software industry, telecommunications industry1
  • HeadquartersWaltham1
  • Founded inWaltham1
  • Websitewww.Netcracker.com
  • Legal formCORPORATION3
  • LEI549300EOKPWYHKQEMP203
  • StatusActive3
  • LEI statusLapsed (not renewed)3
  • Registered addressC/O Ted Ruehl, 02453 Waltham, United States3

Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.2

Corporate structure

Netcracker Technology is part of a group headed by NEC. 48 entities, 13 countries on record. Switch between the flow chart and the network, and select any entity to see its details.

  • NEC 東京都 港区, Japan
    • Avaloq Zürich, Switzerland
      • AVALOQ ASIA PTE. LTD. Subsidiary · Singapore, Singapore
      • AVALOQ INDIA PRIVATE LIMITED Subsidiary · Pune, India
      • AVALOQ INNOVATION LTD. Subsidiary · Edinburgh, United Kingdom
      • Avaloq Luxembourg S. à r.l. Subsidiary · Luxembourg, Luxembourg
      • Avaloq Sourcing (Switzerland & Liechtenstein) SA Subsidiary · Bioggio, Switzerland
      • AVALOQ UK LIMITED Subsidiary · London, United Kingdom
      • Avaloq US, LLC Subsidiary · New York, New York, United States
    • Japan Aviation Electronics 東京都 渋谷区, Japan
    • Netcracker Technology Waltham, Massachusetts, United States
      • Netcracker Technology Solutions (India) Private Limited Subsidiary · Hyderabad, India
    • NEC Mobile Communications Subsidiary · 70.74% · Kanagawa Prefecture
    • BIGLOBE Subsidiary · Shinagawa
    • DSN Corporation Subsidiary · Tokyo
    • Hokuriku Broadcasting Company Subsidiary · Ishikawa Prefecture
    • Interchannel Subsidiary · Shinjuku
    • NEC (Germany) Subsidiary · Heidelberg, Germany
    • NEC (United Kingdom) Subsidiary · London, United Kingdom
    • NEC Capital Solutions Subsidiary · Kōnan, Japan
    • NEC Corporation of America Subsidiary · Irving
      • DIMACS Subsidiary · Piscataway, United States
      • NEC Laboratories America Subsidiary · United States
    • NEC Home Electronics, Ltd. Subsidiary · Tokyo, Japan
    • NEC Space Technologies Subsidiary · Fuchū, Japan
    • Nittsu NEC Logistics Subsidiary · Nakahara-ku, Japan
    • Cybertrust Stake · 5.59% · Tokyo
    • Seven Bank Stake · 0.84% · Marunouchi
    • NEC DE MEXICO SA DE CV Subsidiary · 99.99% · Ciudad De Mexico, Mexico
    • Avaloq Philippines Inc. Subsidiary · Makati City, Philippines
    • Avaloq Sourcing (Europe) GmbH Subsidiary · Berlin, Germany
    • Electronic Arrays Subsidiary · United States
    • NEC (UK) LTD. Subsidiary · South Ruislip, United Kingdom
    • NEC CAPITAL (UK) PLC Subsidiary · Uxbridge, United Kingdom
    • NEC CHILE SA Subsidiary · Las Condes, Chile
    • NEC CORPORATION INDIA PRIVATE LIMITED Subsidiary · Noida, India
    • and 8 more

Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); subsidiaries, stakes and holdings from Wikidata (CC0). Each entity in the chart links to its source.

The story

Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers. Netcracker has since expanded into cloud-native, microservices-based software, virtualization, automation, generative AI and Digital Satellite Service support software.

On October 21, 2008, NEC Corporation acquired Netcracker for about US$300 million making it a wholly owned subsidiary of NEC.

Acquisitions

Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004.

In 2011, Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business. A year later, in May 2012, Global Information Management division of Convergys was acquired.

CoralTree Systems, a systems integrator and service provider, was purchased in 2015.

From Wikipedia’s article on Netcracker Technology, shared under CC BY-SA 4.0.5

Products and brands

  • business support system
  • operations support system

Listed on Wikidata.1

As a software engineering company, Netcracker offers network optimization for communications and operations. Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.

Products

Cloud services

Customer Engagement (customer experience and service-related transitions)

Digital OSS/BSS

Read the full text

Managed services

Support and maintenance

Cloud Operations

Business Process outsourcing

Professional services

Business & Technology Consulting

End-to-End Program Delivery

DevOps Enablement

Security services

Training Services

Patents

A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:

From Wikipedia’s article on Netcracker Technology, shared under CC BY-SA 4.0.5

Subsidiaries and ownership

Parent company

From Wikidata.1

Employees over time

  • 20238,8441

Timeline

  1. 1993Founded Founded in Waltham1