NNI on NYSE

Nelnet

Logo: Nelnet, Inc., Public domain, via Wikimedia Commons5

American financial services conglomerate

Nelnet, Inc. is a United States–based conglomerate that primarily focuses on financial services including student and consumer loan origination and servicing. Additionally, the company operates an investing arm, an internet bank and has a 26% stake in Allo Fiber, a cable and internet provider. The company is headquartered in Lincoln, Nebraska.3 Its shares trade on NYSE under the symbol NNI.1 Wikipedia text CC BY-SA 4.0

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Last updated Oct 21, 2026.

Overview

$428.5MNet income, fiscal 20256

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  • TickerNNI on NYSE1
  • Industryfinancial services1
  • HeadquartersLincoln1
  • Websitenelnet.com
  • Incorporated inNE7
  • Business address121 South 13Th St, Ste 201, Lincoln, Ne 685087
  • Filer categoryLarge accelerated filer7
  • Legal formDomestic Corporation4
  • LEI549300T6B0Q52I6OM5584
  • StatusActive4
  • LEI statusIssued and current4
  • Registered addressC/O C T Corporation System, 68516 Lincoln, United States4
  • Registered withSecretary of State Business Services Division, 04257374

Nelnet, Inc. is a United States–based conglomerate that primarily focuses on financial services including student and consumer loan origination and servicing. Additionally, the company operates an investing arm, an internet bank and has a 26% stake in Allo Fiber, a cable and internet provider. The company is headquartered in Lincoln, Nebraska.3

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

11.6%Return on equity6
2.11×Debt to equity6
$396.7MFree cash flow6

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Products and services

Education Technology Services brought in 30% of the revenue Nelnet broke down this way in fiscal 2025.

  1. Education Technology Services$171.5M630%up 1% from 2024
  2. Tuition Payment Plan Services$141.2M625%up 4% from 2024
  3. Reinsurance Premiums Earned$107.5M619%up 71% from 2024
  4. Private Education And Consumer Loan Servicing$94.5M616%up 49% from 2024
  5. Software Services$38.4M67%up 83% from 2024
  6. FFELP Loan Servicing$8.9M62%down 27% from 2024
  7. Investment Advice$6.4M61%up 7% from 2024
  8. Outsourced Services Revenue And Other$3.4M61%down 30% from 2024
  9. Other Service Offering$1.1M60%down 63% from 2024
Products and services by year
Products and services202320242025
Education Technology Services$170.8M$169.1M$171.5M
Tuition Payment Plan Services$125.3M$135.9M$141.2M
Reinsurance Premiums Earned$20.1M$62.9M$107.5M
Private Education And Consumer Loan Servicing$49.0M$63.5M$94.5M
Software Services$29.2M$21.0M$38.4M
FFELP Loan Servicing$13.7M$12.2M$8.9M
Investment Advice$6.8M$5.9M$6.4M
Outsourced Services Revenue And Other$13.6M$4.8M$3.4M
Other Service Offering$3.4M$3.0M$1.1M

Financial statements

Net income9101112136$428.5M in 2025+88% since 2018
0$200.0M$400.0M$600.0M2018: $227.9M$227.9M20182019: $141.8M$141.8M2019−38%2020: $352.4M$352.4M2020+149%2021: $393.3M$393.3M2021+12%2022: $406.9M$406.9M2022+3%2023: $89.8M$89.8M2023−78%2024: $184.0M$184.0M2024+105%2025: $428.5M$428.5M2025+133%

Every line of the income statement as filed: the last 3 fiscal years, latest first.6

Period ending2025-12-312024-12-312023-12-31
Loan interest$686.1M$787.5M$931.9M
Investment interest$165.4M$185.9M$177.9M
Total interest income$851.5M$973.4M$1.1B
Interest expense on bonds and notes payable and bank deposits$496.9M$680.5M$845.1M
Net interest income$354.5M$292.9M$264.7M
Less provision for loan losses$67.9M$54.6M$8.1M
Less provision for beneficial interests$11.3M$39.5M$0
Net interest income after provision$275.3M$198.8M$256.6M
Other, net$97.6M$60.0M-$92.0M
Gain on partial redemption of ALLO investment$175.0M$0$0
Derivative market value adjustments and derivative settlements, net-$6.4M$16.3M-$16.7M
Total other income (expense), net$1.4B$1.2B$924.3M
Cost of services$226.3M$252.3M$219.8M
Salaries and benefits$558.8M$576.9M$591.5M
Depreciation and amortization$33.6M$58.1M$79.1M
Reinsurance losses and underwriting expenses$93.6M$55.2M$16.8M
Impairment expense$29.6M$3.1M$31.9M
Other expenses$211.6M$189.5M$173.1M
Total operating expenses$927.1M$882.9M$892.4M
Income (loss) before income taxes$526.3M$228.6M$68.7M
Income tax expense-$128.0M-$52.7M-$19.4M
Net income$398.3M$175.9M$49.3M
Net loss attributable to noncontrolling interests$30.1M$8.1M$40.5M
Net income (loss) attributable to Nelnet, Inc.$428.5M$184.0M$89.8M
Net income attributable to Nelnet, Inc. shareholders - basic (in dollars per share)$11.79$5.02$2.40
Net income attributable to Nelnet, Inc. shareholders - diluted (in dollars per share)$11.79$5.02$2.40
Weighted-average common shares outstanding - basic (in shares)36.3M shares36.6M shares37.4M shares
Weighted-average common shares outstanding - diluted (in shares)36.3M shares36.6M shares37.4M shares

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Corporate structure

Nelnet sits at the top of its group. 3 entities, 1 country on record. Switch between the flow chart and the network, and select any entity to see its details.

Major holders of Nelnet

  • MAGNOLIA CAPITAL FUND, LP Filed SCHEDULE 13D/A on Nelnet, latest Jun 5, 2026 (4 filings since Nov 17, 2021)
  • Whitetail Rock Capital Management, LLC Filed SCHEDULE 13G/A on Nelnet, latest May 13, 2026 (4 filings since Jan 28, 2022)
  • VANGUARD GROUP INC Filed SCHEDULE 13G/A on Nelnet, latest Mar 27, 2026 (4 filings since Feb 10, 2022)
  • Angie Muhleisen Filed SCHEDULE 13G/A on Nelnet, latest Nov 13, 2025 (4 filings since Jan 28, 2022)
  • Michael S. Dunlap Filed SCHEDULE 13D/A on Nelnet, latest Nov 13, 2025 (6 filings since Jan 28, 2022)
  • UNION BANK & TRUST CO / TRUSTEE Filed SCHEDULE 13G/A on Nelnet, latest Nov 13, 2025 (4 filings since Jan 28, 2022)
  • Dan D. Muhleisen Filed SC 13G/A on Nelnet, latest Feb 13, 2024 (3 filings since Jan 28, 2022)
  • Deborah Bartels Filed SC 13G/A on Nelnet, latest Feb 13, 2024 (3 filings since Jan 28, 2022)
  • Shelby J. Butterfield Filed SC 13G/A on Nelnet, latest Feb 13, 2024 (3 filings since Jan 28, 2022)
  • DIMENSIONAL FUND ADVISORS LP Filed SC 13G/A on Nelnet, latest Feb 9, 2024 (3 filings since Feb 8, 2022)
  • Nelnet Lincoln, Nebraska, United States
    • Nelnet Bank Subsidiary · Draper, Utah, United States
    • NNI-KLAR MACH LIMITED Subsidiary · Lincoln, Nebraska, United States

Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What Nelnet reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Property and equipment

ItemLatestA year beforeChange
Property and equipment, before depreciation$368.7M6 Dec 31, 2025$393.0M6 Dec 31, 2024−6.2%
Accumulated depreciation$293.2M6 Dec 31, 2025$297.8M6 Dec 31, 2024−1.5%
Property and equipment, net$75.5M6 Dec 31, 2025$95.2M6 Dec 31, 2024−20.6%
Operating-lease assets (leased space)$9.7M6 Dec 31, 2025$11.0M6 Dec 31, 2024−12.2%

Investments

ItemLatestA year beforeChange
Cash and cash equivalents$296.0M6 Dec 31, 2025$194.5M6 Dec 31, 2024+52.2%
Stakes in other companies (equity method)$06 Dec 31, 2025
Deposits held (banks)$1.7B6 Dec 31, 2025$1.2B6 Dec 31, 2024+40.7%

Intangibles and goodwill

ItemLatestA year beforeChange
Goodwill$158.0M6 Dec 31, 2025$158.0M6 Dec 31, 20240%
Intangible assets, net (excluding goodwill)$29.3M6 Dec 31, 2025$36.3M6 Dec 31, 2024−19.4%
Finite-lived intangibles, net$29.3M6 Dec 31, 2025$36.3M6 Dec 31, 2024−19.4%

Properties, in its own words

The Company's headquarters is located in Lincoln, Nebraska. The Company owns or leases office space facilities primarily in Nebraska, Wisconsin, and Colorado.

The Company believes its existing office space facilities and equipment, which are used by all reportable segments, are in good operating condition and are suitable for the conduct of its business.

Item 2 of the 10-K filed Feb 26, 2026.20

The story

Nelnet was founded in 1996 by Mike Dunlap and Steve Butterfield. In March 2000, Nelnet bought UNIPAC Service Corporation, an existing loan servicing company which was founded in 1978 and based in Denver, Colorado. As a subsidiary, UNIPAC Service Corporation was then renamed Nelnet Loan Services, Inc. In June 2000, Nelnet acquired In Tuition, Inc., a loan-servicing company based in Jacksonville, Florida, which was founded in 1979.

Nelnet became a publicly traded company in 2003, at which point the two founders were co-CEOs. In August 2003, the parent company was renamed from Nelnet Loan Services, Inc. to simply Nelnet, Inc. The initial public offering occurred on August 19, 2003, for $200 million. Steve Butterfield stepped down as CEO in 2007.

Nelnet owns over 50 subsidiaries that administer and collect student loans throughout the United States and Canada, such as in Tuition, infiNET, LoanSTAR, and TriCura Canada, Inc. Through its subsidiary, FACTS Management, Nelnet owns RenWeb, a school management program.

On February 7, 2018, Nelnet completed its acquisition of Great Lakes Educational Loan Services, Inc. The combined company is the largest servicer of student loans in the United States, with $397 billion in loans, or around 42% of all student loans in the United States.

From Wikipedia’s article on Nelnet, shared under CC BY-SA 4.0.8

Leadership

Who has led Nelnet, and when. Pick a name to see everywhere that person has worked.

Board members and other officers (33)

Products and brands

Nelnet encompasses several service lines, including Nelnet Diversified Services providing loan servicing, Nelnet Enrollment Services providing college educational planning content (like Peterson's Publishing) and lead generation, Nelnet Business Services providing payment tech and community management solutions to schools, and other subsidiaries.

Other subsidiaries and investments

Allo Communications is a fiber optic cable and internet service provider headquartered in Imperial, Nebraska.

Health Education Solutions is an online certification course provider in the health education field, offering advanced cardiac life support (ACLS) and pediatric advanced life support (PALS) training and certification.

Total Well-Being provides services that motivate organizations' employees to achieve health & wellness goals.

Read the full text

Nelnet also invests in a number of startup companies, including Hudl, Nebraska Global, Eye Verify, Travefy, and Mind Mixer.

From Wikipedia’s article on Nelnet, shared under CC BY-SA 4.0.8

Timeline

  1. Sep 16, 20268-K Executive or director change; Regulation FD disclosure62
  2. Aug 6, 20268-K Results of operations63
  3. Jul 30, 20268-K Regulation FD disclosure64
  4. May 18, 20268-K Shareholder vote65
  5. May 7, 20268-K Results of operations66
  6. Apr 30, 20268-K Regulation FD disclosure67
  7. Apr 2, 20268-K Entered a material agreement; Ended a material agreement; New debt or obligation68
  8. Mar 23, 20268-K Executive or director change69
  9. Feb 26, 20268-K Results of operations70
  10. Feb 2, 20268-K Other events71
  11. Jan 30, 20268-K Regulation FD disclosure72
  12. Jan 15, 20268-K Executive or director change73
  13. Jan 8, 2014New chief executive Jeffrey R. Noordhoek becomes CEO21
  14. Sep 26, 2006New chief executive Stephen F. Butterfield becomes CEO23
  15. Feb 7, 2006New chief executive Michael S. Dunlap becomes CEO22
  16. Dec 11, 2003Went public Listed on NYSE1
  17. Dec 21, 1977Founded Nelnet is founded4

Calendar

Coming up

  1. Nov 5, 2026 · After the closeReports results for the quarter ending Sep/2026 A year earlier it reported $2.95 a share, on Nov 6, 2025.74

When it reported results

  1. Aug 6, 2026Reported quarterly or annual results63
  2. May 7, 2026Reported quarterly or annual results66
  3. Feb 26, 2026Reported quarterly or annual results70
  4. Nov 6, 2025Reported quarterly or annual results75
  5. Aug 6, 2025Reported quarterly or annual results76
  6. May 8, 2025Reported quarterly or annual results77
  7. Feb 27, 2025Reported quarterly or annual results78
  8. Nov 7, 2024Reported quarterly or annual results79

Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar

Filings

312 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 61 major events, 158 insider forms, 38 large holders, 35 other. The latest 20:

  1. Oct 7, 20264 EDGAR
  2. Sep 16, 20268-K EDGAR
  3. Sep 16, 20264 EDGAR
  4. Sep 16, 20264 EDGAR
  5. Sep 16, 20264 EDGAR
  6. Sep 16, 20264 EDGAR
  7. Sep 16, 20263 EDGAR
  8. Sep 16, 20264 EDGAR
  9. Sep 16, 20263 EDGAR
  10. Aug 6, 202610-Q EDGAR
  11. Aug 6, 20268-K EDGAR
  12. Jul 30, 20268-K EDGAR
  13. Jul 10, 20264 EDGAR
  14. Jun 17, 20264 EDGAR
  15. Jun 17, 20264 EDGAR
  16. Jun 17, 20264 EDGAR
  17. Jun 17, 20264 EDGAR
  18. Jun 17, 20264 EDGAR
  19. Jun 17, 20264 EDGAR
  20. Jun 11, 20264 EDGAR

The 312 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

18 open-market trades by officers, directors and large owners since October 2021: 0 buys and 18 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Dec 9, 2025Van Deun Jona MDirectorSale400$128.95$51.6KForm 4
Sep 5, 2025HENNING THOMAS EDWARDDirectorSale8,196$128.87$1.1MForm 4
Aug 25, 2025Butterfield Shelby JSale41,929$119.25$5.0MForm 4
Nov 15, 2024Van Deun Jona MDirectorSale440$110.32$48.5KForm 4
Nov 13, 2024Munn William JSecy/Chief Legal Off/Gen CounSale2,500$108.89$272.2KForm 4
Jun 6, 2024Farrell Kathleen AnneDirectorSale1,700$101.73$172.9KForm 4
Aug 31, 2023Munn William JSecy/Chief Legal Off/Gen CounSale2,500$91.30$228.2KForm 4
Aug 15, 2023Van Deun Jona MDirectorSale785$94.40$74.1KForm 4
Nov 14, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$95.49$47.7KForm 4
Oct 13, 2022Munn William JSecy/Chief Legal Off/Gen CounSale1,500$80.89$121.3KForm 4
Sep 13, 2022Munn William JSecy/Chief Legal Off/Gen CounSale1,500$81.83$122.7KForm 4
Jun 13, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$79.76$39.9KForm 4
May 9, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$81.21$40.6KForm 4
Apr 11, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$84.60$42.3KForm 4
Mar 14, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$83.99$42.0KForm 4
Feb 14, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$79.96$40.0KForm 4
Jan 10, 2022Munn William JSecy/Chief Legal Off/Gen CounSale500$96.44$48.2KForm 4
Dec 16, 2021Munn William JSecy/Chief Legal Off/Gen CounSale5,000$98.08$490.4KForm 4

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Executive pay

What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.

YearExecutiveAgeSalaryTotal pay
2025James D. KrugerChief Financial Officer$906.9K$2.4M90
2025Timothy A. TewesPresident$906.9K$2.4M90
2025Terry J. HeimesChief Operating Officer$906.9K$2.4M90
2025Jeffrey R. NoordhoekChief Executive Officer$906.9K$2.2M90
2025DeeAnn K. WengerPresident, Nelnet Business Services$500.3K$1.6M90
2024Timothy A. TewesPresident$870.0K$1.7M90
2024James D. KrugerChief Financial Officer$870.0K$1.7M90
2024Terry J. HeimesChief Operating Officer$870.0K$1.6M90
2024Jeffrey R. NoordhoekChief Executive Officer$870.0K$1.6M90
2024DeeAnn K. WengerPresident, Nelnet Business Services$468.0K$1.1M90
2023Terry J. HeimesChief Operating Officer$854.5K$1.9M90
2023Timothy A. TewesPresident$854.5K$1.9M90
2023James D. KrugerChief Financial Officer$854.5K$1.8M90
2023Jeffrey R. NoordhoekChief Executive Officer$854.5K$1.8M90

Held by these funds

The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 100. Change is in shares since the quarter before.

FundSharesValueShare of the fundChange
Dimensional Fund Advisors LP1,852,273$247.0M0.0%+4,574
Magnolia Group, LLC1,269,723$169.3M35.5%−399,253
Farmers & Merchants Investments Inc1,179,351$157.2M3.8%−5,000
BlackRock, Inc.1,162,288$155.0M0.0%+184,254
Vanguard Portfolio Management LLC695,621$92.7M0.0%+16,226
Vanguard Capital Management LLC584,970$78.0M0.0%+7,030
American Century Companies Inc420,692$56.1M0.0%+84,990
Geode Capital Management, LLC389,595$52.0M0.0%+42,907
State Street Corp365,440$48.7M0.0%+50,462
Bragg Financial Advisors, Inc248,493$33.1M0.9%+21,711
QVT Financial LP231,414$30.9M2.0%No change
Empyrean Capital Partners, LP231,000$30.8M1.2%No change
General American Investors Co Inc230,998$30.8M1.9%−3,028
Northern Trust Corp189,609$25.3M0.0%+16,204
Charles Schwab Investment Management Inc167,793$22.4M0.0%+5,701
Jpmorgan Chase & Co152,759$20.4M0.0%+18,824
Bar Harbor Wealth Management108,589$14.5M0.8%−119
Morgan Stanley94,412$12.6M0.0%+17,227
Vanguard Fiduciary Trust Co91,686$12.2M0.0%+3,199
Bank of New York Mellon Corp88,973$11.9M0.0%+7,538
Sycale Advisors (NY) LLC83,053$11.1M4.9%−17,426
UBS Group AG78,707$10.5M0.0%−3,826
Victory Capital Management Inc74,729$10.0M0.0%+65,341
Qube Research & Technologies Ltd72,614$9.7M0.0%−36,136
Aqr Capital Management LLC70,127$9.4M0.0%+2,735

13F reports cover disclosed long positions in U.S. stocks only.

SEC filer profile

How Nelnet is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.

  • Name on EDGARNELNET INC2
  • CIK0001258602
  • Employer ID (EIN)84-074890320
  • Filer statusLarge accelerated filer not an emerging growth company; not a smaller reporting company; not a shell company20
  • Incorporated inNebraska20
  • Fiscal year endsDecember 312
  • Industry code (SIC)6141 Personal Credit Institutions2
  • SEC reviewing officeOffice of Finance, Division of Corporation Finance2
  • Business address121 South 13Th St, Ste 201, Lincoln, NE 685082
  • Phone402-458-23702
  • Shares outstanding25,258,282 Common Class A shares; 10,616,675 Common Class B shares as of Jan 31, 202620
  • Public float$2.0B as of Jun 30, 202520
  • AuditorKPMG LLP, Lincoln, Nebraska PCAOB ID 185; it also attests to the company’s internal control over financial reporting20
  • On EDGAR sinceAug 19, 20032
  • Filings1,488 in all: 4 (715), 8-K (271), SC 13G/A (124), 10-Q (68), 3 (50), 10-K (23), DEF 14A (23), ABS-15G (21)2
    All 41 form types

    DEFA14A (21), SC 13D/A (17), SC 13G (17), 4/A (16), 5 (16), ARS (13), UPLOAD (11), 3/A (8), CORRESP (8), S-8 (8), 144 (7), PRE 14A (7), CT ORDER (6), S-1/A (5), SCHEDULE 13G/A (4), 8-K/A (3), S-3 (3), 10-Q/A (2), 424B3 (2), 424B5 (2), EFFECT (2), SC 13D (2), SCHEDULE 13D/A (2), SCHEDULE 13G (2), 424B1 (1), 424B2 (1), 5/A (1), 8-A12B (1), CERTNYS (1), FWP (1), S-1 (1), S-3/A (1), S-8 POS (1)

  • Latest filingsAnnual report (10-K) Feb 26, 2026
    Quarterly report (10-Q) Aug 6, 2026
    Proxy statement (DEF 14A) Apr 2, 2026
    Latest 8-K (8-K) Sep 16, 2026

Securities registered for trading

ClassSymbolExchange
Class A Common Stock, Par Value $0.01 per ShareNNINew York Stock Exchange

From the cover page of the 10-K filed Feb 26, 2026 (Section 12(b) of the Exchange Act).20

Risk factors and legal proceedings

The risks Nelnet names in Item 1A of its 10-K filed Feb 26, 2026: 28 risks under these headings, as written.20

  • Our loan portfolios, and residual interests therein, are subject to credit risk, prepayment risk, and certain risks related to interest rates, and the derivatives we use to manage interest rate risks, each of which could reduce the expected cash flows and earnings on our portfolios.
  • Credit risk - loans
  • Credit risk - beneficial interest in loan securitizations
  • Prepayment risk
  • Interest rate risk - basis and repricing risk
  • Interest rate risk - use of derivatives
  • Our loan portfolios and other assets and operations could experience adverse impacts from natural disasters, widespread health crises, terrorist activities, or international hostilities.
  • Liquidity and Funding
  • Our business involves risks associated with funding loan assets on our balance sheet and in our loan warehouse financing facilities, particularly market, liquidity, and credit risks, which could materially and adversely affect our financial condition, results of operations, and ability to meet our obligations.
  • We are subject to economic and market fluctuations related to our investments.
  • Our largest fee-based customer, the Department of Education, represented 21% of our revenue in 2025. Our inability to consistently meet service requirements and surpass competitor performance metrics, unfavorable contract modifications or interpretations, or the loss of servicing borrower volume due to broad based debt cancellation by the Department or a decline in borrowing, could significantly lower servicing revenue in our LSS segment, hinder future service opportunities, and have a material adverse impact on our business, financial condition, or results of operations.
  • The profitability and risk profile of our solar tax equity partnerships may be impacted by the terms and availability of federal incentives and regulatory uncertainty, including risks of not being able to realize tax credits which remain subject to recapture by taxing authorities. Additionally, we have risks related to solar construction contracts retained in the sale of NRE.
The other 21 risks
  • A failure or security breach of our information technology infrastructure could disrupt our businesses, cause material financial losses, result in regulatory action and legal exposure, and damage our reputation.
  • If we are unable to adapt to rapid technological change, take advantage of technological developments, or our software products experience quality problems and development delays, the demand for our products and services may decline.
  • Our development and deployment of artificial intelligence (AI) technologies has improved operational performance but these advancements also present risks that could result in reputational or competitive harm, legal liability, regulatory scrutiny, and other adverse effects on our business.
  • We rely on third parties for a wide array of services for our customers, and to meet our contractual obligations. The failure of a third party with which we work could adversely affect our business performance and reputation.
  • If we fail to comply with the requirements to maintain the federal guarantees for the FFELP loans we service for us and for third parties, we may lose our guarantees or incur penalties.
  • Our Department of Education servicing contract and our third-party FFELP loan servicing business involve additional risks inherent in government contracts and programs.
  • Our ability to continue to grow and maintain our contracts with commercial businesses and government agencies is partly dependent on our ability to maintain compliance with various laws, regulations, and industry standards applicable to those contracts.
  • Failure to safeguard the privacy of personal information could result in significant legal and reputational harm.
  • Nelnet Bank may not be able to achieve its business objectives and effectively deploy loan and deposit strategies in accordance with regulatory requirements.
  • In our reinsurance business, we depend on the insurance carriers’ evaluations of the risks associated with their insurance underwriting, which may subject us to reinsurance losses. If actual claims exceed our claims and claim adjustment expense reserves (“loss reserves”), our financial results could be materially and adversely affected.
  • Climate change manifesting as physical, transition, and regulatory risks could have a material adverse impact on our operations, vendors, and customers.
  • Failure to successfully manage acquired businesses and assets, as well as other interests, including in venture capital and real estate, could have a material adverse effect on our businesses, financial condition, or results of operations.
  • Reliance on financial models, tools, or third-party data may expose us to risks of inaccurate forecasting, decision-making, and incorrect estimates and assumptions used by management in connection with the preparation of our consolidated financial statements.
  • Regulatory and Legal
  • Federal and state laws and regulations and changes in the regulatory environment can restrict our businesses and increase compliance costs, and noncompliance could result in penalties, litigation, reputation damage, and a loss of customers.
  • As a result of the discontinuation of new FFELP loan originations in 2010, our existing FFELP loan portfolio will continue to decline over time.
  • International operations expose us to significant regulatory, operational, and geopolitical risks.
  • Exposure related to certain tax issues could decrease our net income.
  • The provisions of our articles of incorporation requiring exclusive forum in the Nebraska state courts and the federal district courts of the United States for certain types of lawsuits may have the effect of discouraging certain lawsuits by limiting plaintiffs’ ability to bring a claim in a judicial forum that they find favorable.
  • Principal Shareholder and Related Party Transactions
  • Our Executive Chairman beneficially owns 78.6% of the voting rights of our shareholders and effectively has control over all of our matters.
  • Our contractual arrangements and transactions with Union Bank, which is under common control with us, present conflicts of interest and pose risks to our shareholders that the terms may not be as favorable to us as we could receive from unrelated third parties.

Legal proceedings

Note 25 of the notes to consolidated financial statements included in this report is incorporated herein by reference.

The opening of Item 3, Legal Proceedings.20

Sources

The numbers on this page point here. Each one links to the record it came from.

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    SEC EDGAROther events
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