Private company

Pandora

Logo: Pandora Media, Inc., Public domain, via Wikimedia Commons3

American music streaming and recommendation website

Pandora is an American subscription-based music streaming service owned by the broadcasting corporation SiriusXM that is based in Oakland, California, United States. The service carries a focus on recommendations based on the "Music Genome Project", which is a means of classifying individual songs by musical traits such as genres and shared instrumentation.2 It was founded by Jon Kraft and Tim Westergren.1 Its chief executive is Tim Westergren.1 It employed 1,300 people.1 Its revenue was $600 million.1 It is part of Sirius XM Rad.1 Wikipedia text CC BY-SA 4.0

Last updated Oct 21, 2026.

Overview

Jan 2000Founded1
  • Industrysoftware industry1
  • HeadquartersOakland1
  • Websitepandora.com
  • Legal formDelaware corporation1

Pandora is an American subscription-based music streaming service owned by the broadcasting corporation SiriusXM that is based in Oakland, California, United States. The service carries a focus on recommendations based on the "Music Genome Project", which is a means of classifying individual songs by musical traits such as genres and shared instrumentation. The service originally launched in the consumer market as an internet radio service that would generate personalized channels based on these traits as well as specific tracks liked by the user; this service is available in an advertising-supported tier and additionally a subscription-based version. In 2017, the service launched Pandora Premium, which is an on-demand version of the service more in line with contemporary competitors.2

Corporate structure

Pandora is part of a group headed by Sirius XM Rad. 5 entities, 2 countries on record. Switch between the flow chart and the network, and select any entity to see its details.

Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); subsidiaries, stakes and holdings from Wikidata (CC0). Each entity in the chart links to its source.

The story

Founded by Jon Kraft and Tim Westergren on Jan 2000.1

Early history

In 2000, Will Glaser, Jon Kraft, and Tim Westergren founded the company as Savage Beast Technologies. Will Glaser had conceptualized the concept of classifying music by various traits and attributes—an effort that he would later name the "Music Genome Project". The company was originally pitched as an e-commerce service that would use Glaser's associated algorithm as a recommendation engine, but this idea was scrapped after the dot-com bubble hit its peak in March 2000. Afterwards, the company pursued licensing the technology to other retailers, such as AOL Music and Best Buy (who used it for in-store kiosks as a trial).

The company faced increasing debt, and ran through its initial $2 million in funding by 2001. Glaser, Kraft, and Westergren then convinced Savage Beast's 50 employees to work for two years without pay, prompting a lawsuit by former employees in 2003 due to deferred salaries being illegal under California law. After settling the suit, just a few employees were laid off. In 2004, based on the success of the Best Buy pilot, Walden Venture Capital led an $8 million round of funding, and hired Joe Kennedy—formerly of automaker Saturn—as its new CEO. After agreements with Best Buy and Borders lapsed, the company began to shift its attention to the consumer market, resulting in the development of Pandora as an internet radio service using the Music Genome Project as a personalization system.

After a beta period, Pandora officially launched in August 2005. Upon its launch, it was a subscription-based service, but added a free, ad-supported version in November after Westergren realized users were abusing its 10-hour free trial by making new e-mail addresses. Advertising could also be targeted based on the current song.

Growth

In 2011, Pandora went public via an initial public offering on the New York Stock Exchange. At the time, Pandora had 800,000 tracks from 80,000 artists in its library and 80 million users. As of end of mid-year 2018, Pandora had 71.4 million active users.

On March 7, 2013, Pandora chairman and chief executive officer Joseph J. Kennedy announced that he would leave the company after nine years.

In April 2013, Pandora announced that its radio streaming service had 200 million users, including 70 million monthly active users. By December 2013, Pandora accounted for 70% of all internet radio listening in the United States.

On September 1, 2013, Pandora removed a 40-hour-per-month limitation for free mobile listening. As of October 2014, less than 5 percent of active listeners were paying subscribers.

By November 2014, Pandora had approximately doubled its library size, topping 1.5 million songs.

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On September 15, 2016, Pandora launched "Pandora Plus", a new $4.99 subscription service to compete with other streaming services.

In early 2017, Pandora revealed that 56 million of its 81 million active users subscribed to the Today's Country station and that country music had accounted for more than 1.7 billion listening hours on the platform in 2016.

On July 31, 2017, Pandora discontinued services in Australia and New Zealand, citing a need to focus solely on the U.S. market.

In September 2017, Roger Lynch became CEO and stated that he wanted to expand the service's focus on podcasts, with similar discovery features to those for music as well as new monetization options. In January 2019, Lynch's departure was announced following the approval of Sirius XM's acquisition of Pandora. Lynch will be replaced by Sirius XM CEO Jim Meyer.

On February 26, 2019, Pandora announced the launch of Pandora Stories, a marketing tool for artists. The feature allows artists to build music playlists combined with voice tracks, where they can add a narrative and deeper insights.

In October 2019, Pandora's parent company, Sirius XM, signed a multiyear deal with Marvel to launch a series of superhero-based podcasts in 2020.

Acquisitions

On June 11, 2013, Pandora announced it would purchase FM radio station KXMZ in Rapid City, South Dakota. On October 7, 2015, Pandora announced it had acquired independent ticketing agency Ticketfly for $450 million, which it subsequently sold to Eventbrite for $200 million on June 9, 2017.

In November 2015, streaming music service Rdio, founded by Skype co-founders Janus Friis and Niklas Zennström, declared bankruptcy and sold its assets to Pandora for $75 million. Pandora retained 100 Rdio employees, including Iain Morris and Rich Masio, who joined a growing licensing department in pursuit of direct licenses with labels and publishers.

In March 2018, Pandora announced it would acquire digital audio ad technology firm AdsWizz for $145 million.

In February 2019, SiriusXM acquired Pandora for $3.5 billion in stock. In June 2020, Sirius XM acquired podcast service provider Simplecast, pairing it with AdsWizz within its Pandora portfolio.

In July 2020, Sirius XM acquired Stitcher for $325 million. Following the acquisition, Sirius XM integrated Stitcher's exclusive podcasts into its additional music and podcast listening service, Pandora. At the peak of its popularity, Stitcher was reported to have nearly 14.5 million weekly users.

In 2022, Sirius XM acquired Cloud Cover Media, Inc, which handles music for businesses, and merged it with Pandora to form Pandora Cloudcover.

From Wikipedia’s article on Pandora (service), shared under CC BY-SA 4.0.4

Leadership

Who has led Pandora, and when. Pick a name to see everywhere that person has worked.

Products and brands

  • internet radio

Listed on Wikidata.1

Device support

Pandora apps are available for Android and iOS. Apps are also available for Apple Watch and Wear OS smartwatches. An app for the Pebble smartwatch platform was also available before that platform was discontinued. Integrations have also been offered with smart speakers. Support for voice control was added to the mobile apps in January 2019.

Business model

In the three months that ended October 31, 2011, advertising comprised 88% of Pandora's total revenues; that was reported as 80% in December 2013. RPM (revenue per thousands of hours) is determined based on CPMs (cost per thousand impressions). CPMs are largely dependent upon network effects and thus increase as a website scales and adds users. As such, Pandora's strategy in order to allow for widespread distribution was to offer a service unbundled from devices and transport. Pandora also works with system-on-chip manufacturers to embed its technologies on the chips they sell to consumer electronics manufacturers like Panasonic, Samsung, and Sony.

Pandora's cost structure is highly variable, with content acquisition costs representing roughly 50% of total costs. There are three main costs associated with content acquisition. First, SoundExchange collects content fees on behalf of labels or artists on the recording themselves. These are by far the largest content acquisition costs. Second, Pandora pays licensing fees to agencies such as BMI, ASCAP, or SESAC in order to compensate composers, songwriters and publishers. Lastly, Pandora also pays TiVo Corporation for song and artist information; this has recently been structured as a flat monthly fee.

High variable costs mean that Pandora does not have significant operating leverage, and in the next couple years might actually have negative operating leverage due to an unfavorable shift in product mix towards mobile. Pandora is currently estimated to monetize mobile hours at roughly one-ninth the rate of desktop hours. Since Pandora pays the same licensing cost per hour irrespective of the user's platform, the net contribution to earnings per mobile hour is even more skewed with respect to contribution to earnings from desktop hours. Mobile revenues will improve over time as Pandora shifts from relying on third-party ad networks to selling ad inventory internally at premium rates.

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In January 2011, Pandora met with investment banks to consider a possible $100 million IPO. The company filed with the SEC for a $100mm IPO on February 11, 2011, and officially began trading on the New York Stock Exchange with ticker symbol "P" on June 15, 2011, at a price of $16/share. This gave them a valuation of nearly $2.6 billion.

Pandora announced $80.8 million in total revenue for their first quarter of fiscal 2012, which was up 58% over their previous year Q1 results. Of the $80.8 million, $70.6 million came from advertising, while the other $10.2 million came from subscription. In addition, Pandora has seen a 62% advertising revenue increase, and a 38% subscription revenue increase year-over-year. However, the vast majority of Pandora's users remain on the free, ad-supported model.

Market segments

Pandora has created two market segments, one for Spanish listeners, and another for English listeners. By creating multiple market segments, Pandora's advertising is customized to its users' needs. In order to create the first two market segments, the company cross-referenced its registered user data with the United States census. Then, the cross reference allows the company to identify zip codes with high populations of Hispanic and Spanish-speaking people, and finally it ran tests overlaying the two data sets to infer which listeners fit into those buckets.

From Wikipedia’s article on Pandora (service), shared under CC BY-SA 4.0.4

Subsidiaries and ownership

Parent company

Subsidiaries

From Wikidata.1

Timeline

  1. Jun 15, 2011Went public Listed on NYSE1
  2. Jan 2000Founded Founded1

Sources

The numbers on this page point here. Each one links to the record it came from.

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