The Progressive Corporation is an American insurance company headquartered in Mayfield, Ohio. It was co-founded in 1937 by Jack Green and Joseph M. Lewis. The company insures passenger vehicles, motorcycles, recreational vehicles (RVs), trailers, boats, personal water craft (PWC), and commercial vehicles.3 It employed about 27,200 people in 2010.1 Its revenue was $75.4 billion in 2024.1 Its shares trade on NYSE under the symbol PGR.1Wikipedia text CC BY-SA 4.0
$218.36up 4.61 (2.16%)Price as of Oct 16, 2026 at 19:58 UTC
The Progressive Corporation is an American insurance company headquartered in Mayfield, Ohio. It was co-founded in 1937 by Jack Green and Joseph M. Lewis. The company insures passenger vehicles, motorcycles, recreational vehicles (RVs), trailers, boats, personal water craft (PWC), and commercial vehicles. Progressive also provides home, life, pet, and other types of insurance through select companies.3
Financials
From the company’s reports to the SEC. Every number links to the filing it came from.
Revenue1213141511$87.7B in 2025+125% since 2019Net income1213141511$11.3B in 2025+185% since 2019
Revenue161718$23.6B in Q2 FY2026+5% since Q3 FY2025Net income161718$3.3B in Q2 FY2026+27% since Q3 FY2025
Every line of the income statement as filed: the last 3 fiscal years, latest first.11
Period ending
2025-12-31
2024-12-31
2023-12-31
Net premiums earned
$81.7B
$70.8B
$58.7B
Investment income
$3.6B
$2.8B
$1.9B
Net realized gains (losses) on security sales
$248.0M
-$414.0M
$14.0M
Net holding period gains (losses) on securities
$480.0M
$679.0M
$348.0M
Net impairment losses
-$1.0M
-$1.0M
-$9.0M
Total net realized gains (losses) on securities
$727.0M
$264.0M
$353.0M
Fees and other revenues
$1.2B
$1.1B
$889.0M
Service revenues
$504.0M
$413.0M
$310.0M
Total revenues
$87.7B
$75.4B
$62.1B
Losses and loss adjustment expenses
$54.0B
$49.1B
$45.7B
Policy acquisition costs
$6.1B
$5.4B
$4.7B
Other underwriting expenses
$11.3B
$9.5B
$6.2B
Policyholder credit expense
$1.2B
$0
$0
Investment expenses
$34.0M
$29.0M
$26.0M
Service expenses
$528.0M
$446.0M
$349.0M
Interest expense
$278.0M
$279.0M
$268.0M
Total expenses
$73.4B
$64.7B
$57.2B
Income before income taxes
$14.2B
$10.7B
$4.9B
Provision for income taxes
$2.9B
$2.2B
$1.0B
Net income
$11.3B
$8.5B
$3.9B
Total net unrealized gains (losses) on fixed-maturity securities
$1.5B
$193.0M
$1.2B
Net unrealized losses on forecasted transactions
$1.0M
$0
$0
Other comprehensive income (loss)
$1.5B
$193.0M
$1.2B
Comprehensive income (loss)
$12.8B
$8.7B
$5.1B
Less: Preferred share dividends and other
$0
$17.0M
$38.0M
Net income available to common shareholders
$11.3B
$8.5B
$3.9B
Average common shares outstanding Basic
586.3M shares
585.5M shares
584.9M shares
Net effect of dilutive stock-based compensation
1.8M shares
2.2M shares
2.6M shares
Total average equivalent common shares Diluted
588.1M shares
587.7M shares
587.5M shares
Basic: Earnings per common share (usd per share)
$19.29
$14.45
$6.61
Diluted: Earnings per common share (usd per share)
$19.23
$14.40
$6.58
No quarter-by-quarter statement was filed.
Total assets191213141511$123.0B in 2025+124% since 2019Total liabilities191213141511$92.7B in 2025+126% since 2019Shareholders’ equity1213141511$30.3B in 2025+122% since 2019Cash13141511$138.0M in 2025−39% since 2019
Total assets161718$124.9B in Q2 FY2026+3% since Q3 FY2025Total liabilities161718$90.6B in Q2 FY2026+5% since Q3 FY2025Shareholders’ equity161718$34.3B in Q2 FY2026−3% since Q3 FY2025Cash161718$193.0M in Q2 FY2026+4% since Q3 FY2025
Every line of the balance sheet as filed: the last 4 fiscal years (annual) or 4 quarters (quarterly), latest first.11
Period ending
2025-12-31
2024-12-31
2023-12-31
2022-12-31
Fixed maturities (amortized cost: $82,704 and $77,126)
$82.9B
$75.3B
Short-term investments (amortized cost: $10,005 and $615)
$10.0B
$615.0M
Total available-for-sale securities
$92.9B
$75.9B
Nonredeemable preferred stocks (cost: $419 and $756)
$404.0M
$728.0M
Common equities (cost: $819 and $745)
$4.1B
$3.6B
Total equity securities
$4.5B
$4.3B
Total investments
$97.4B
$80.2B
Cash and cash equivalents
$125.0M
$143.0M
Restricted cash and cash equivalents
$13.0M
$11.0M
Total cash, cash equivalents, restricted cash, and restricted cash equivalents
$138.0M
$154.0M
$100.0M
$221.0M
Accrued investment income
$670.0M
$594.0M
Premiums receivable, net of allowance for credit losses of $552 and $460
$15.4B
$14.4B
Reinsurance recoverables
$4.1B
$4.8B
Prepaid reinsurance premiums
$197.0M
$349.0M
Deferred acquisition costs
$2.0B
$2.0B
Property and equipment, net of accumulated depreciation of $1,460 and $1,461
$783.0M
$790.0M
Net federal deferred income taxes
$748.0M
$954.0M
Other assets
$1.6B
$1.6B
Total assets
$123.0B
$105.7B
Unearned premiums
$25.2B
$23.9B
Loss and loss adjustment expense reserves
$43.3B
$39.1B
$34.4B
$30.4B
Dividends payable on common shares
$8.0B
$2.7B
Accounts payable, accrued expenses, and other liabilities
$9.3B
$7.7B
Debt
$6.9B
$6.9B
Total liabilities
$92.7B
$80.2B
Common shares, $1.00 par value (authorized 900; issued 798, including treasury shares of 212)
$586.0M
$586.0M
Paid-in capital
$2.3B
$2.1B
Retained earnings
$27.3B
$24.3B
Net unrealized gains (losses) on fixed-maturity securities
$117.0M
-$1.4B
Net unrealized losses on forecasted transactions
-$13.0M
-$14.0M
Foreign currency translation adjustment
-$1.0M
-$1.0M
Total accumulated other comprehensive income (loss)
$103.0M
-$1.4B
-$1.6B
-$2.8B
Total shareholders equity
$30.3B
$25.6B
$20.3B
Total liabilities and shareholders equity
$123.0B
$105.7B
Fixed maturities, amortized cost
$82.7B
$77.1B
Short-term investments, amortized cost
$10.0B
$615.0M
Nonredeemable preferred stocks, cost
$419.0M
$756.0M
Equity Securities Common Equities Cost
$819.0M
$745.0M
Premium receivable, allowance for credit loss
$552.0M
$460.0M
$369.0M
Property and equipment, accumulated depreciation
$1.5B
$1.5B
Common Shares, par value (USD per share)
$1.00
$1.00
$1.00
Common Shares, authorized (shares)
900.0M shares
900.0M shares
Common Shares, issued (shares)
798.0M shares
798.0M shares
Treasury Stock, Common, Shares
212.0M shares
212.0M shares
Period ending
2025-12-31
2024-12-31
2023-12-31
2022-12-31
Fixed maturities (amortized cost: $82,704 and $77,126)
$82.9B
$75.3B
Short-term investments (amortized cost: $10,005 and $615)
$10.0B
$615.0M
Total available-for-sale securities
$92.9B
$75.9B
Nonredeemable preferred stocks (cost: $419 and $756)
$404.0M
$728.0M
Common equities (cost: $819 and $745)
$4.1B
$3.6B
Total equity securities
$4.5B
$4.3B
Total investments
$97.4B
$80.2B
Cash and cash equivalents
$125.0M
$143.0M
Restricted cash and cash equivalents
$13.0M
$11.0M
Total cash, cash equivalents, restricted cash, and restricted cash equivalents
$138.0M
$154.0M
$100.0M
$221.0M
Accrued investment income
$670.0M
$594.0M
Premiums receivable, net of allowance for credit losses of $552 and $460
$15.4B
$14.4B
Reinsurance recoverables
$4.1B
$4.8B
Prepaid reinsurance premiums
$197.0M
$349.0M
Deferred acquisition costs
$2.0B
$2.0B
Property and equipment, net of accumulated depreciation of $1,460 and $1,461
$783.0M
$790.0M
Net federal deferred income taxes
$748.0M
$954.0M
Other assets
$1.6B
$1.6B
Total assets
$123.0B
$105.7B
Unearned premiums
$25.2B
$23.9B
Loss and loss adjustment expense reserves
$43.3B
$39.1B
$34.4B
$30.4B
Dividends payable on common shares
$8.0B
$2.7B
Accounts payable, accrued expenses, and other liabilities
$9.3B
$7.7B
Debt
$6.9B
$6.9B
Total liabilities
$92.7B
$80.2B
Common shares, $1.00 par value (authorized 900; issued 798, including treasury shares of 212)
$586.0M
$586.0M
Paid-in capital
$2.3B
$2.1B
Retained earnings
$27.3B
$24.3B
Net unrealized gains (losses) on fixed-maturity securities
$117.0M
-$1.4B
Net unrealized losses on forecasted transactions
-$13.0M
-$14.0M
Foreign currency translation adjustment
-$1.0M
-$1.0M
Total accumulated other comprehensive income (loss)
$103.0M
-$1.4B
-$1.6B
-$2.8B
Total shareholders equity
$30.3B
$25.6B
$20.3B
Total liabilities and shareholders equity
$123.0B
$105.7B
Fixed maturities, amortized cost
$82.7B
$77.1B
Short-term investments, amortized cost
$10.0B
$615.0M
Nonredeemable preferred stocks, cost
$419.0M
$756.0M
Equity Securities Common Equities Cost
$819.0M
$745.0M
Premium receivable, allowance for credit loss
$552.0M
$460.0M
$369.0M
Property and equipment, accumulated depreciation
$1.5B
$1.5B
Common Shares, par value (USD per share)
$1.00
$1.00
$1.00
Common Shares, authorized (shares)
900.0M shares
900.0M shares
Common Shares, issued (shares)
798.0M shares
798.0M shares
Treasury Stock, Common, Shares
212.0M shares
212.0M shares
Cash from operations1213141511$17.5B in 2025+180% since 2019Capital spending1213141511$348.0M in 2025−4% since 2019Free cash flow1213141511$17.2B in 2025+192% since 2019Dividends paid1213141511$2.9B in 2025+75% since 2019
Cash flow is reported year to date, not quarter by quarter, so there are no separate quarterly figures.
Every line of the cash flow as filed: the last 3 fiscal years, latest first.11
Period ending
2025-12-31
2024-12-31
2023-12-31
Net income
$11.3B
$8.5B
$3.9B
Depreciation
$313.0M
$284.0M
$285.0M
Net amortization (accretion) of fixed-income securities
-$124.0M
-$30.0M
$41.0M
Amortization of equity-based compensation
$132.0M
$122.0M
$121.0M
Net realized (gains) losses on securities
-$727.0M
-$264.0M
-$353.0M
Net (gains) losses on disposition of property and equipment
$16.0M
$13.0M
$36.0M
Premiums receivable
-$993.0M
-$2.4B
-$1.5B
Reinsurance recoverables
$682.0M
$329.0M
$738.0M
Prepaid reinsurance premiums
$152.0M
-$99.0M
$46.0M
Deferred acquisition costs
-$83.0M
-$274.0M
-$143.0M
Income taxes
-$200.0M
-$358.0M
$181.0M
Unearned premiums
$1.4B
$3.7B
$2.8B
Loss and loss adjustment expense reserves
$4.3B
$4.7B
$4.0B
Accounts payable, accrued expenses, and other liabilities
$1.6B
$1.2B
$700.0M
Other, net
-$98.0M
-$301.0M
-$241.0M
Net cash provided by operating activities
$17.5B
$15.1B
$10.6B
Fixed maturities
-$49.6B
-$47.8B
-$25.8B
Equity securities
-$187.0M
-$168.0M
-$86.0M
Fixed maturities
$35.7B
$25.6B
$8.2B
Equity securities
$266.0M
$267.0M
$791.0M
Fixed maturities
$8.5B
$7.0B
$5.0B
Equity securities
$275.0M
$110.0M
$65.0M
Net (purchases) sales of short-term investments
-$9.3B
$1.2B
$1.2B
Net change in unsettled security transactions
$75.0M
$171.0M
-$11.0M
Purchases of property and equipment
-$348.0M
-$285.0M
-$252.0M
Sales of property and equipment
$80.0M
$77.0M
$47.0M
Net cash used in investing activities
-$14.5B
-$13.7B
-$10.8B
Dividends paid to common shareholders
-$2.9B
-$674.0M
-$234.0M
Acquisition of treasury shares for equity award tax liabilities
-$92.0M
-$121.0M
-$95.0M
Acquisition of treasury shares acquired in open market
-$74.0M
-$13.0M
-$46.0M
Redemption of preferred shares
$0
-$500.0M
$0
Dividends paid to preferred shareholders
$0
-$8.0M
-$43.0M
Net proceeds from debt issuance
$0
$0
$496.0M
Net cash provided by (used in) financing activities
-$3.0B
-$1.3B
$78.0M
Increase (decrease) in cash, cash equivalents, restricted cash, and restricted cash equivalents
-$16.0M
$54.0M
-$121.0M
Common shares, dividends declared (USD per share)
$13.90
$4.90
$1.15
Preferred shares, dividends declared (USD per share)
Progressive Corporation sits at the top of its group. 77 entities, 2 countries on record. Switch between the flow chart and the network, and select any entity to see its details.
Progressive CorporationMayfield Village, Ohio, United States
358 Ventures, Inc. Subsidiary · Ohio, United States
American Strategic Insurance Corp. Subsidiary · Indiana, United States
Artisan and Truckers Casualty Company Subsidiary · Wisconsin, United States
ARX Holding Corp. Subsidiary · Delaware, United States
ASI Assurance Corp. Subsidiary · Florida, United States
ASI Home Insurance Corp. Subsidiary · Florida, United States
ASI Lloyds, Inc. Subsidiary · Texas, United States
ASI Preferred Insurance Corp. Subsidiary · Florida, United States
ASI Select Auto Insurance Corp. Subsidiary · California, United States
ASI Select Insurance Corp. Subsidiary · Indiana, United States
ASI Underwriters Corp. Subsidiary · Florida, United States
B&L Brokerage Services, Inc. Subsidiary · Indiana, United States
B&L Insurance Ltd. Subsidiary · Bermuda
B&L Management, Inc. Subsidiary · Delaware, United States
Blue Hill Specialty Insurance Company Inc. Subsidiary · Illinois, United States
Drive Insurance Company Subsidiary · Ohio, United States
Drive New Jersey Insurance Company Subsidiary · New Jersey, United States
Gadsden, AL, LLC Subsidiary · Ohio, United States
Garden Sun Insurance Services, Inc. Subsidiary · Hawaii, United States
Mountain Laurel Assurance Company Subsidiary · Ohio, United States
National Continental Insurance Company Subsidiary · New York, United States
Pacific Motor Club Subsidiary · California, United States
PC Investment Company Subsidiary · Delaware, United States
ProgNY Agency, Inc. Subsidiary · New York, United States
Progressive Adjusting Company, Inc. Subsidiary · Ohio, United States
and 51 more
Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); subsidiaries listed in Exhibit 21 of annual reports filed with the SEC; major holders from Schedules 13D and 13G. Each entity in the chart links to its source.
What it owns
What Progressive Corporation reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.
All of our properties are owned or leased by subsidiaries of The Progressive Corporation and are used for office functions, as call centers, as data centers, for training, or for warehouse space.
At December 31, 2025, we owned 38 buildings located throughout the U.S. About one third of these buildings are claims offices. Our owned facilities, which contain approximately 3.3 million square feet of space, are generally not segregated by segment. We own significant locations in Mayfield Village, Ohio and surrounding suburbs (including our corporate headquarters); Colorado Springs, Colorado; and St. Petersburg, Florida.
The rest of Item 2
We lease approximately 1.9 million square feet of space throughout the U.S. These leases are generally short-term to medium-term leases of commercial space.
Progressive was formed in 1937 by attorneys Jack Green and Joseph M. Lewis in Cleveland, Ohio, as Progressive Mutual Insurance Company. In 1956, the company found a niche by insuring more risky drivers. In 1965, Peter B. Lewis, son of Joseph Lewis, and his mother borrowed $2.5 million, pledging their majority stake as collateral, and completed a leveraged buyout of Progressive. In 1971, Progressive conducted an initial public offering (IPO) and became a publicly-traded company. In 1987, the sum of the company's written premiums surpassed $1 billion, and by 2016 that number reached $20 billion.
Progressive claims to have been the first auto insurance company to allow customers to purchase insurance policies over the phone in 1993, to have a website in 1995, and to have policies available for purchase online in 1997. Later, Progressive enabled customers to use mobile browsers and smartphone apps for rating and managing policies. It also reports to be the first to offer 24/7 claims reporting. On December 13, 2006, the company said earnings rose 58 percent in November as the company retained more of the premiums it collected because of comparisons to a month affected by Hurricane Katrina claims.
Industry information
Progressive is the second-largest auto insurer in the United States as of the 2023 fiscal year, with 15.2% of the market, behind State Farm's share of 18.3%. Progressive primarily offers its services through the internet, by telephone or through independent insurance agents. Progressive’s agency business sells insurance through more than 30,000 independent insurance agents and progressiveagent.com where customers can quote their own policies and then contact an agent to complete the sale.
In December 2009, Progressive announced it was selling car insurance in Australia. Initially called Progressive Direct, it rebranded as Progressive in 2011, and later rebranded as PD Insurance in 2019.
The company operates in three segments: personal lines, commercial auto, and other indemnity.
The personal lines segment writes insurance for private passenger automobiles, motorcycles, boats, and recreational vehicles through both an independent agency channel and a direct channel.
The commercial auto segment writes primary liability and physical damage insurance for automobiles and trucks owned by businesses primarily through an independent agency channel.
The other-indemnity segment provides professional liability insurance to community banks, principally directors, and officers liability insurance. It also provides insurance-related services, primarily providing policy issuance and claims adjusting services in 25 states for Commercial Auto Insurance Procedures/Plans.
Read the full text
Products
According to a February 2011 Wall Street Journal article, Progressive has a leg up on its rivals in Pay As You Drive insurance, a form of vehicle insurance also generically known as usage-based insurance. Progressive has seven U.S. patents covering usage-based insurance methods and systems, with more patents pending. Progressive began working on the concept in the mid-1990s and continues to refine the concept and bring it to the mass market.
Snapshot is Progressive's Pay As You Drive, or usage-based insurance program. Snapshot is a voluntary discount program where drivers can save money on their car insurance by sharing their driving habits with Progressive. According to Progressive, Snapshot is best for people who drive less, in safer ways and during safer times of day. Snapshot customers can make changes to their driving habits that will lead to bigger discounts by checking their driving data and projected discount on progressive.com over the course of their initial policy period.
Drivers plug a device the size of a garage door opener into the on-board diagnostic (OBD) port of their car. The device records and sends the driving data to Progressive, and Progressive uses that information to calculate the rate. After 30 days, customers find out if they're eligible for a discount based on that 30-day "snapshot" of their driving habits. At the end of a six-month policy period, Progressive calculates the customer's renewal discount and customers return the device to Progressive. The company doesn't take into account how fast the car goes although it does take into account how fast and frequently the vehicle operator brakes. Snapshot is voluntary and customers can opt out at any time. The customer is charged up to $50.00 if they do not return the snapshot device to Progressive should they decide not to engage in the program after receiving it.
Snapshot is currently available in 45 states plus the District of Columbia. Because insurance is regulated at the state level, Snapshot is currently not available in Alaska, California, Hawaii, and North Carolina.
In September 2007, Progressive began to offer pet injury coverage, which provides coverage for dogs and cats that are injured in a crash and is included at no additional cost with collision coverage. Immediate response vehicles used by Progressive are specially modified Ford Explorers and Ford Escapes.
Controversies
In 2002, the company settled with the State of Georgia in a class action lawsuit over diminished value claims brought by policyholders. Five years later, the company apologized after it was revealed they hired private investigators to infiltrate a church group and pose as congregation members to collect information on litigants seeking redress from the company. Another lawsuit was filed by the litigants over the affair against the company for invasion of privacy and fraud.
In 2009, Progressive was sued for allegedly deceiving policyholders by employing illegally operated, unlicensed body shops to make repairs on vehicles for their clients in order to save money. The court ruled in the company's favor on two of the counts and the other four were dropped, pending appeal.
In 2012, the company was widely criticized online for how it handled the claims filed by the family of Kaitlynn Fisher. The 24-year-old died when the car she was driving was hit by another that had run a red light in Baltimore. Progressive fought to avoid paying out the claim to Fisher's estate. Fisher's insurance policy with Progressive included coverage in the event of an accident with an underinsured driver. The underinsured driver was found to be negligent in a jury trial brought by the Fisher family, in which the Fisher family contended that Progressive provided legal assistance to the defense. In two followup statements, Progressive explained that they did not "serve as the attorney for the defendant in this case" and then clarified that "[a]s a defendant in this case, Progressive participated in the trial procedures on our own behalf." The company's position was that fault for the accident had not been clearly established, since three witnesses (the driver of the other car, that car's passenger, and Ms. Fisher's passenger) believed that Fisher had run a red light, and filed a motion to intervene to assert that she had been at fault, and therefore was not liable to pay the underinsured motorist claim. The lawyer for the Fisher family countered by noting that two of the three witnesses were not independent, saying "I have an issue with how they examined the evidence to abandon their insured" and introduced the idea the state insurance commissioner could find Progressive had acted in bad faith. As noted, Progressive lost the case and was ordered to pay the underinsured motorist claim in addition to a separate settlement with the Fisher family "to avoid a hearing before the state insurance commissioner."
Around Jan 13, 2027Next results, estimated About a quarter after its last report. The company hasn't announced the date.
When it reported results
Oct 14, 2026Reported quarterly or annual results94
Jul 15, 2026Reported quarterly or annual results98
Apr 15, 2026Reported quarterly or annual results102
Jan 28, 2026Reported quarterly or annual results106
Oct 15, 2025Reported quarterly or annual results107
Jul 16, 2025Reported quarterly or annual results108
Apr 16, 2025Reported quarterly or annual results109
Jan 29, 2025Reported quarterly or annual results110
Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar
Filings
1,196 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 77 major events, 914 insider forms, 11 large holders, 174 other. The latest 20:
175 open-market trades by officers, directors and large owners since October 2021: 0 buys and 175 sales. Grants, option exercises and gifts are left out.
What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.
The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 100. Change is in shares since the quarter before.
Members report amounts as ranges, not exact figures. Returns are price-only (no dividends).
SEC filer profile
How Progressive Corporation is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.
From the cover page of the 10-K filed Mar 2, 2026 (Section 12(b) of the Exchange Act).20
Risk factors and legal proceedings
The risks Progressive Corporation names in Item 1A of its 10-K filed Mar 2, 2026: 29 risks under these headings, as written.20
Our success depends on our ability to underwrite and price risks accurately and to charge adequate rates to policyholders.
Our success depends on our ability to establish accurate loss reserves.
Our insurance operating results have been and likely will continue to be materially adversely affected by severe weather and other catastrophe events, and climate change may be exacerbating these events and their impacts.
Our success will depend on our ability to continue to accurately predict our reinsurance needs, obtain sufficient reinsurance coverage for our property and other businesses at reasonable cost, and collect under our reinsurance arrangements.
Our business depends on the secure and uninterrupted operation of our systems, facilities, and business functions and the operation of various third-party systems.
Our business could be materially adversely affected by a security breach or other attack involving our technology systems or the systems of one or more of our vendors.
We must maintain a brand and reputation that is recognized and trusted by consumers.
Our success depends on our ability to innovate effectively and respond to our competitors’ initiatives.
We must effectively manage complexity as we develop and deliver high-quality products and customer experiences.
We compete in property and casualty insurance markets that are highly competitive.
Our success depends on our ability to adjust claims accurately.
We are subject to a variety of complex laws and regulations.
The other 17 risks
Misconduct or fraudulent acts by employees, agents, and third parties may expose us to financial loss, disruption of business, and/or regulatory assessments.
Our ability to attract, develop, and retain talent, including employees, managers, and executives, and to maintain appropriate staffing levels, is critical to our success.
Lawsuits challenging our business practices, and those of our competitors and other companies, are pending and more may be filed in the future.
Our long-term business strategy and efforts to acquire or develop new products or enter new areas of business may not be successful and may create enhanced risks.
Intellectual property rights could affect our competitiveness and our business operations.
Our development and use of new technology, such as generative and agentic artificial intelligence, may present additional risks, may not be successful, and could have a material adverse effect on our business.
The performance of our fixed-income and equity investment portfolios is subject to a variety of investment risks.
New regulations and societal pressures relating to Sustainability and other public policy matters could negatively impact our returns or cause us to change our investing strategies in ways that could negatively impact our results.
The inability to access our cash accounts or to convert investments into cash on favorable terms when we desire to do so may materially and adversely affect our business, cash flows, and capital position.
Our financial condition may be adversely affected if one or more parties with which we enter into significant contracts or transact business (including under certain government programs) become insolvent, experience other financial difficulties, or default in the performance of contractual or reimbursement obligations.
Our insurance subsidiaries may be limited in the amount of dividends that they can pay, which in turn may limit our ability to repay indebtedness, make capital contributions to other subsidiaries or affiliates, pay dividends to shareholders, repurchase securities, or meet other obligations.
If we are unable to obtain capital when necessary to support our business, our financial condition and our ability to grow could be materially adversely affected.
Our access to capital markets, ability to obtain or renew financing arrangements, obligations to post collateral under certain derivative contracts, and business operations are dependent on favorable evaluations and ratings by credit and other rating agencies.
Our dividend policy likely will result in varying amounts being paid to our common shareholders, or no payment in some periods, and the dividend policy ultimately may be changed in the discretion of the Board of Directors.
Our investments in certain tax-advantaged projects may not generate the anticipated tax benefits and related returns.
Our goal is to maximize the long-term value of the enterprise and we do not manage to short-term earnings expectations, which may adversely affect short-term results.
Our business and results of operations could be adversely affected by epidemics, pandemics, or other widespread health risks.
Legal proceedings
For discussion of legal proceedings, see Note 12 – Litigation in our Annual Report, which is incorporated herein by reference.