The story
History
The Speech Technology and Research (STAR) Laboratory at SRI International began the journey that, in 1994, resulted in a spin-off company; Corona Corporation (later renamed to Nuance Communications ). Nuance Communications (NUAN) went public on the Nasdaq Stock Market in 1995. Nuance focused on commercializing advanced speech recognition technologies. Nuance was an early spinoff of SRI's Speech Technology and Research (STAR) Laboratory, a world leader in audio processing, speech and speaker analytics and spoken language research. The technology that served as the foundation of Nuance's speech recognition solution started at the STAR Lab and helped launch Nuance more than 20 years ago.
In 1995, The SRI Language Modeling Toolkit (SRILM) was developed. This provides the tools to build and apply statistical language models (LMs), primarily for use in speech recognition, statistical tagging and segmentation, and machine translation.
In terms of commercialization of natural automated speech recognition, SRI's natural language speech recognition software was the first to be deployed by a major corporation. In 1996, Charles Schwab & Co., Inc., used Nuance's speech recognition technology to allow customers to receive stock quotes over the telephone. One of the key features of the ‘Schwab Discount Brokerage system’, was the ability to recognize English words even when spoken by customers with accents.
In 1997, Nuance Communications developed the first large scale commercial dialog system for United Parcel Services (UPS). UPS used the voice recognition platform to handle very large numbers of inquiries about package status.
The company that would later merge with Nuance Communications started life as Visioneer, incorporated in 1992. In 1999, Visioneer acquired ScanSoft, Inc. (SSFT), and the combined company became known as ScanSoft. In September 2005, ScanSoft Inc. acquired and merged with Nuance Communications (NUAN), a natural language DOD-project spinoff from SRI International. The resulting company adopted the Nuance name. During the prior decade, the two companies competed in the commercial large-scale speech application business.
Data breach
Between 2014 and 2017, Nuance exposed over 45,000 patient records.
ScanSoft origins
In 1974, Raymond Kurzweil founded Kurzweil Computer Products, Inc. to develop the first omni-font optical character-recognition system – a computer program capable of recognizing text written in any normal font. In 1980, Kurzweil sold his company to Xerox. The company became known as Xerox Imaging Systems (XIS), and later ScanSoft.
In March 1992, a new company called Visioneer, Inc. was founded to develop scanner hardware and software products, such as a sheetfed scanner called PaperMax and the document management software PaperPort. Visioneer eventually sold its hardware division to Primax Electronics, Ltd. in January 1999. Two months later, in March, Visioneer acquired ScanSoft from Xerox to form a new public company with ScanSoft as the new company-wide name.
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Prior to 2001, ScanSoft focused primarily on desktop imaging software such as TextBridge, PaperPort and OmniPage. Beginning with the December 2001 acquisition of Lernout & Hauspie assets, the company moved into the speech recognition business and began to compete with Nuance. Lernout & Hauspie had acquired speech recognition company Dragon Systems in June 2001, shortly before becoming bankrupt in October. Scansoft acquired speech recognition company SpeechWorks in 2003.
From Wikipedia’s article on Nuance Communications, shared under CC BY-SA 4.0.8