Sign in

Private company

Olo Inc.

Olo Inc. is a business services company that raised $103.3 million in 2021 (SEC Form D).1 It is headquartered in New York, New York.1

Last updated Oct 21, 2026.

Overview

$284.9MRevenue, fiscal 20242
-$897.0KNet income, fiscal 20242
  • IndustryServices-Business Services, NEC1
  • HeadquartersNew York, New York1
  • Business address285 Fulton Street, One World Trade Center, 82Nd Floor, New York, Ny 100073
  • Filer categoryAccelerated filer3
  • Legal formCorporation

See how the biggest companies compare on our leaderboards

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2024

54.9%Gross margin2
-6.7%Operating margin2
-0.3%Net margin2
24.8%Revenue growth, 20242
-0.1%Return on equity2
$38.8MFree cash flow2

Where the money goes

Where each dollar of revenue went, fiscal 2024

  • Cost of revenue45¢$128.5M
  • Research and development24¢$68.5M
  • Other costs31¢$87.0M
  • Income tax0¢$958.0K

Out of $284.9M in revenue.2 The company lost money this year.

Where each dollar of operating cash went, fiscal 2024

  • Capital spending2¢$883.0K
  • Share buybacks56¢$22.2M
  • Kept or used elsewhere42¢$16.6M

Out of $39.7M of cash from operations.2

Financial statements

Revenue5672$284.9M in 2024+462% since 2019
0$100.0M$200.0M$300.0M2019: $50.7M$50.7M20192020: $98.4M$98.4M2020+94%2021: $149.4M$149.4M2021+52%2022: $185.4M$185.4M2022+24%2023: $228.3M$228.3M2023+23%2024: $284.9M$284.9M2024+25%
Gross profit5672$156.4M in 2024+346% since 2019
0$50.0M$100.0M$150.0M$200.0M2019: $35.1M$35.1M20192020: $79.8M$79.8M2020+127%2021: $118.0M$118.0M2021+48%2022: $126.9M$126.9M2022+8%2023: $139.0M$139.0M2023+9%2024: $156.4M$156.4M2024+13%
Operating income5672-$19.1M in 2024+276% since 2019
-$100.0M-$75.0M-$50.0M-$25.0M0$25.0M2019: -$5.1M-$5.1M20192020: $16.1M$16.1M20202021: -$28.0M-$28.0M20212022: -$51.7M-$51.7M2022+85%2023: -$75.1M-$75.1M2023+45%2024: -$19.1M-$19.1M2024−75%
Net income5672-$897.0K in 2024−89% since 2019
-$60.0M-$40.0M-$20.0M0$20.0M2019: -$8.3M-$8.3M20192020: $3.1M$3.1M20202021: -$42.3M-$42.3M20212022: -$46.0M-$46.0M2022+9%2023: -$58.3M-$58.3M2023+27%2024: -$897.0K-$897.0K2024−98%
Fiscal year2018201920202021202220232024
Revenue$50.7M5$98.4M6$149.4M7$185.4M2$228.3M2$284.9M2
Cost of revenue$15.6M5$18.7M6$31.4M7$58.5M2$89.3M2$128.5M2
Gross profit$35.1M5$79.8M6$118.0M7$126.9M2$139.0M2$156.4M2
Research and development$21.7M5$32.9M6$59.7M7$74.2M2$73.9M2$68.5M2
Operating expenses$146.0M7$178.6M2$214.1M2$175.6M2
Operating income-$5.1M5$16.1M6-$28.0M7-$51.7M2-$75.1M2-$19.1M2
Interest$219.0K5$157.0K6$07$185.0K7$208.0K7
Income before tax-$46.8M7-$47.2M2-$58.1M2$61.0K2
Income tax$26.0K5$189.0K6-$4.6M7-$1.3M2$229.0K2$958.0K2
Net income-$8.3M5$3.1M6-$42.3M7-$46.0M2-$58.3M2-$897.0K2
Earnings per share-$0.485$0.006-$0.347-$0.282-$0.362-$0.012
Earnings per share (diluted)-$0.485$0.006-$0.347-$0.282-$0.362-$0.012
Shares (weighted, basic)123.8M shares7161.3M shares2163.0M shares2162.6M shares2
Shares (weighted, diluted)123.8M shares7161.3M shares2163.0M shares2162.6M shares2

Compare Olo Inc. with another company

Corporate structure

Olo Inc. sits at the top of its group. 3 entities, 1 country on record. Switch between the flow chart and the network, and select any entity to see its details.

Major holders of Olo Inc.

  • GLAZER CAPITAL, LLC Filed SCHEDULE 13G/A on Olo Inc., latest Nov 13, 2025 (2 filings since Aug 20, 2025)
  • FMR LLC Filed SCHEDULE 13G/A on Olo Inc., latest Aug 7, 2025 (4 filings since Feb 12, 2025)
  • BROWN CAPITAL MANAGEMENT LLC Filed SCHEDULE 13G/A on Olo Inc., latest May 15, 2025 (9 filings since Dec 10, 2021)
  • BlackRock Filed SCHEDULE 13G/A on Olo Inc., latest Apr 23, 2025 (4 filings since Feb 3, 2023)
  • VANGUARD GROUP INC Filed SC 13G/A on Olo Inc., latest Nov 12, 2024 (6 filings since Feb 10, 2022)
  • KAYNE ANDERSON RUDNICK INVESTMENT MANAGEMENT LLC Filed SC 13G/A on Olo Inc., latest Jul 9, 2024 (6 filings since Feb 14, 2022)
  • Noah H. Glass Filed SC 13G/A on Olo Inc., latest Feb 14, 2024 (3 filings since Feb 14, 2022)
  • Nine Ten Capital Management LLC Filed SC 13G/A on Olo Inc., latest Feb 12, 2024 (2 filings since Feb 10, 2023)
  • Raqtinda Investments LLC Filed SC 13G/A on Olo Inc., latest Feb 6, 2024 (3 filings since Jan 27, 2022)
  • Wellington Management Company Filed SC 13G/A on Olo Inc., latest Aug 10, 2023 (5 filings since Dec 10, 2021)
  • Invesco Filed SC 13G/A on Olo Inc., latest Feb 2, 2023 (2 filings since Feb 14, 2022)
  • Raine Associates II LP Filed SC 13G/A on Olo Inc., latest Feb 1, 2023 (2 filings since Feb 9, 2022)
  • Olo Inc. New York, New York
    • Omnivore Technologies, Inc. Subsidiary · Delaware, United States
    • Wisely, LLC Subsidiary · Delaware, United States

Built from subsidiaries listed in Exhibit 21 of annual reports filed with the SEC; major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What Olo Inc. reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Property and equipment

ItemLatestA year beforeChange
Computer equipment and software$44.2M2 Dec 31, 2024$30.3M2 Dec 31, 2023+45.9%
Property and equipment, before depreciation$46.6M2 Dec 31, 2024$32.2M2 Dec 31, 2023+44.8%
Accumulated depreciation$20.3M2 Dec 31, 2024$10.1M2 Dec 31, 2023+100.3%
Property and equipment, net$26.3M2 Dec 31, 2024$22.1M2 Dec 31, 2023+19.3%
Operating-lease assets (leased space)$9.7M2 Dec 31, 2024$12.5M2 Dec 31, 2023−22.5%

Investments

ItemLatestA year beforeChange
Cash and cash equivalents$286.8M2 Dec 31, 2024$278.2M2 Dec 31, 2023+3.1%
Marketable securities, current$74.0M2 Dec 31, 2024$84.3M2 Dec 31, 2023−12.3%
Marketable securities, non-current$42.4M2 Dec 31, 2024$25.7M2 Dec 31, 2023+64.6%
Debt securities available for sale$403.1M2 Dec 31, 2024$388.3M2 Dec 31, 2023+3.8%

Intangibles and goodwill

ItemLatestA year beforeChange
Goodwill$207.8M2 Dec 31, 2024$207.8M2 Dec 31, 20230%
Intangible assets, net (excluding goodwill)$13.8M2 Dec 31, 2024$17.7M2 Dec 31, 2023−22.2%
Finite-lived intangibles, gross$26.0M2 Dec 31, 2024$26.0M2 Dec 31, 20230%
Accumulated amortization$12.2M2 Dec 31, 2024$8.3M2 Dec 31, 2023+47.7%
Finite-lived intangibles, net$13.8M2 Dec 31, 2024$17.7M7 Dec 31, 2023−22.2%

Properties, in its own words

Our principal executive offices are located in New York City, where we lease approximately 36,100 square feet at 285 Fulton Street, One World Trade Center, 82nd Floor, New York, New York 10007 under a lease that expires in May 2030.

We use the current facility for our single operating segment and believe that it is adequate to meet our needs for the immediate future.

Item 2 of the 10-K filed Feb 25, 2025.12

Leadership

Who has led Olo Inc., and when. Pick a name to see everywhere that person has worked.

Chief financial officer

  1. Peter J. Benevides2021–now

Chief operating officer

  1. Nithya B. Das2022–2023
  2. Joanna G. Lambert2023–now
2025
Board members and other officers (16)

Named in SEC Form D filings

People the company listed in its private-offering notices.

  • Executive OfficerMatthew B. Tucker named Nov 18, 202132
  • Executive Officer, DirectorNoah H. Glass named Nov 18, 202132
  • DirectorDavid B. Frankel named Nov 18, 202132
  • DirectorJames D. Robinson IV named Nov 18, 202132
  • DirectorLinda D. Rottenberg named Nov 18, 202132

Subsidiaries and ownership

Subsidiaries (Exhibit 21)

  • Omnivore Technologies, Inc. Delaware4
  • Wisely, LLC Delaware4

The subsidiaries the company lists in Exhibit 21 of its annual report, as filed.

Former names

  • MOBO SYSTEMS, INCOct 24, 2014 to Jan 26, 20163
  • MOBO SYSTEMS INCApr 2, 2008 to Apr 2, 20083

Timeline

  1. Sep 12, 20258-K Ended a material agreement; Completed an acquisition or sale; Listing notice or transfer33
  2. Sep 9, 20258-K Shareholder vote34
  3. Aug 28, 20258-K Other events35
  4. Aug 18, 20258-K Other events36
  5. Aug 4, 20258-K Results of operations37
  6. Jul 3, 20258-K Entered a material agreement; Regulation FD disclosure38
  7. Jun 18, 20258-K Shareholder vote39
  8. May 8, 20258-K Results of operations40
  9. Feb 25, 20258-K Results of operations41
  10. Jan 21, 20258-K Executive or director change42
  11. Nov 7, 20248-K Results of operations; Executive or director change43
  12. Sep 20, 20248-K Exit or restructuring costs; Regulation FD disclosure44

Calendar

When it reported results

  1. Aug 4, 2025Reported quarterly or annual results37
  2. May 8, 2025Reported quarterly or annual results40
  3. Feb 25, 2025Reported quarterly or annual results41
  4. Nov 7, 2024Reported quarterly or annual results43
  5. Jul 31, 2024Reported quarterly or annual results45
  6. May 7, 2024Reported quarterly or annual results46
  7. Feb 21, 2024Reported quarterly or annual results47
  8. Nov 6, 2023Reported quarterly or annual results48

Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar

Filings

528 filings to the SEC since October 2021: 4 annual reports, 12 quarterly reports, 41 major events, 285 insider forms, 59 large holders, 1 private raises, 126 other. The latest 20:

  1. Nov 13, 2025SCHEDULE 13G/A EDGAR
  2. Sep 23, 202515-12G EDGAR
  3. Sep 16, 2025EFFECT EDGAR
  4. Sep 12, 20254 EDGAR
  5. Sep 12, 20254 EDGAR
  6. Sep 12, 20254 EDGAR
  7. Sep 12, 20254 EDGAR
  8. Sep 12, 20254 EDGAR
  9. Sep 12, 20254 EDGAR
  10. Sep 12, 20254 EDGAR
  11. Sep 12, 20254 EDGAR
  12. Sep 12, 20254 EDGAR
  13. Sep 12, 20254 EDGAR
  14. Sep 12, 20254 EDGAR
  15. Sep 12, 20254 EDGAR
  16. Sep 12, 20254 EDGAR
  17. Sep 12, 2025S-8 POS EDGAR
  18. Sep 12, 2025S-8 POS EDGAR
  19. Sep 12, 2025S-8 POS EDGAR
  20. Sep 12, 2025S-8 POS EDGAR

The 528 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

159 open-market trades by officers, directors and large owners since October 2021: 2 buys and 157 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Sep 5, 2025Morvillo RobertChief Legal Off. & SecretarySale10,736$10.25$110.0KForm 4
Sep 5, 2025Manning SherriChief People OfficerSale5,608$10.25$57.5KForm 4
Sep 5, 2025Lambert Joanna GChief Operating OfficerSale38,275$10.25$392.3KForm 4
Sep 5, 2025Glass Noah H.CEOSale11,735$10.25$120.3KForm 4
Sep 5, 2025Benevides Peter J.Chief Financial OfficerSale29,269$10.25$300.0KForm 4
Aug 12, 2025Meyer Daniel HarrisDirectorSale6,000$10.20$61.2KForm 4
Jun 17, 2025Washington Zuhairah ScottDirectorSale1,000$8.51$8.5KForm 4
Jun 16, 2025Washington Zuhairah ScottDirectorSale10,000$8.48$84.8KForm 4
Jun 5, 2025Lambert Joanna GChief Operating OfficerSale38,614$8.80$339.8KForm 4
Jun 5, 2025Glass Noah H.CEOSale10,152$8.80$89.3KForm 4
Jun 5, 2025Morvillo RobertChief Legal Off. & SecretarySale10,129$8.80$89.1KForm 4
Jun 5, 2025Manning SherriChief People OfficerSale5,657$8.80$49.8KForm 4
Jun 5, 2025Benevides Peter J.Chief Financial OfficerSale23,078$8.80$203.1KForm 4
Mar 7, 2025Glass Noah H.CEOSale10,665$6.35$67.7KForm 4
Mar 7, 2025Manning SherriChief People OfficerSale5,940$6.35$37.7KForm 4
Mar 7, 2025Benevides Peter J.Chief Financial OfficerSale21,904$6.35$139.1KForm 4
Mar 7, 2025Lambert Joanna GChief Operating OfficerSale32,060$6.35$203.6KForm 4
Mar 7, 2025Morvillo RobertChief Legal Off. & SecretarySale10,640$6.35$67.6KForm 4
Mar 4, 2025Lambert Joanna GChief Operating OfficerSale21,855$6.50$142.1KForm 4
Dec 6, 2024Lambert Joanna GChief Operating OfficerSale25,372$7.33$186.0KForm 4

All 159 trades can be filtered by person here when JavaScript is on.

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Executive pay

What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.

YearExecutiveAgeSalaryTotal pay
2024Noah H. GlassCEO43$500.0K$9.5M67
2024Robert MorvilloCLO and Corporate Secretary46$380.0K$3.3M67
2024Peter BenevidesCFO44$420.0K$2.7M67
2024Joanna LambertCOO51$550.0K$2.5M67
2024Diego PanamaCRO$550.0K$2.4M67
2023Joanna LambertCOO51$275.0K$5.9M67
2023Peter BenevidesCFO44$420.0K$3.6M67
2023Diego PanamaCRO$550.0K$3.2M67
2023Noah H. GlassCEO43$500.0K$3.0M67
2022Diego PanamaCRO$270.8K$7.3M67
2022Noah H. GlassCEO43$500.0K$4.4M67
2022Peter BenevidesCFO44$406.0K$2.4M67

Funding

Where the company's money came from, by calendar year: private offerings filed with the SEC, federal grants, loans, contracts and other assistance from USAspending.gov, and PPP loans from the SBA. Each bar links to the records below.

Money received by year$103.3M 2021–2021
Money received by yearMoney received by year, 2021–2021: $103.3M in all. Private raises (Form D) $103.3M.$0$50M$100M$150M2021 · Private raises (Form D): $103.3M2021
Figures by year
YearPrivate raises (Form D)Total
2021$103.3M$103.3M

Private raises

Private offerings the company reported to the SEC on Form D. The amount is what the latest filing says was sold so far, charted in the year of the first sale. Covers filings since Oct 1, 2021.

  1. Nov 4, 2021Raised $103.3 million in a private offering of equity32 Form D: 91 investors so far Form D

SEC filer profile

How Olo Inc. is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.

  • Name on EDGAROlo Inc.1
  • CIK0001431695
  • Employer ID (EIN)20-297156212
  • Filer statusAccelerated filer not an emerging growth company; not a smaller reporting company; not a shell company12
  • Incorporated inDelaware12
  • Fiscal year endsDecember 311
  • Industry code (SIC)7389 Services-Business Services, NEC1
  • SEC reviewing officeOffice of Trade & Services, Division of Corporation Finance1
  • Business address285 Fulton Street, One World Trade Center, 82Nd Floor, New York, NY 100071
  • Phone212-260-08951
  • Shares outstanding115,708,992 Common Class A shares; 50,307,240 Common Class B shares as of Feb 19, 202512
  • Public float$470.3M as of Jun 30, 202412
  • AuditorDeloitte & Touche LLP, New York, New York PCAOB ID 34; it also attests to the company’s internal control over financial reporting12
  • On EDGAR sinceApr 2, 20081
  • Filings625 in all: 4 (313), 144 (71), 8-K (45), SC 13G/A (36), 3 (27), SC 13G (18), DEFA14A (17), 10-Q (14)1
    All 38 form types

    SCHEDULE 13G/A (8), UPLOAD (7), S-8 (6), S-8 POS (6), CORRESP (5), 10-K (4), D (4), DEF 14A (4), EFFECT (4), ARS (3), DRS/A (3), DRSLTR (3), POS AM (3), POSASR (3), S-3ASR (3), S-1/A (2), SCHEDULE 13G (2), SEC STAFF LETTER (2), 15-12G (1), 25-NSE (1), 3/A (1), 424B4 (1), 8-A12B (1), CERT (1), DEFM14A (1), DRS (1), PRE 14A (1), PREM14A (1), REGDEX (1), S-1 (1)

  • Latest filingsAnnual report (10-K) Feb 25, 2025
    Quarterly report (10-Q) Aug 4, 2025
    Proxy statement (DEF 14A) Apr 24, 2025
    Latest 8-K (8-K) Sep 12, 2025

Securities registered for trading

ClassSymbolExchange
Class A Common Stock, par value $0.001 per shareOLOThe New York Stock Exchange

From the cover page of the 10-K filed Feb 25, 2025 (Section 12(b) of the Exchange Act).12

Risk factors and legal proceedings

The risks Olo Inc. names in Item 1A of its 10-K filed Feb 25, 2025: 65 risks under these headings, as written.12

  • Operational Risks
  • Our growth may not be sustainable and depends on our ability to attract new customers, retain revenue from existing customers, and increase sales to both new and existing customers.
  • Our limited operating history with our modules in a new and developing market makes it difficult to evaluate our current business and future prospects, and may increase the risk that we will not be successful.
  • Our business could be harmed if we fail to manage our growth effectively.
  • We have made and may continue to make acquisitions or enter into joint ventures or other partnerships, which could divert management’s attention, result in operating difficulties and dilution to our shareholders, and otherwise disrupt our operations and adversely affect our business, operating results, or financial position.
  • Our future success depends in part on our ability to drive the adoption of our platform by international and small-to-medium business customers, and to expand into new, on-demand digital commerce verticals.
  • We may be unable to achieve or maintain data transmission capacity.
  • Our business and prospects would be harmed if changes to technologies used in our platform or new versions or upgrades of operating systems or applications adversely impact the process by which customers and guests interface with our platform.
  • We experience significant seasonal fluctuations in our financial results, which could cause our stock price to fluctuate.
  • Failure to meet ESG expectations or standards or achieve our ESG goals could adversely affect our business, results of operations, financial condition or stock price.
  • Commercial Risks
  • Our sales cycles can be long and unpredictable, and our sales efforts require considerable investment of time and expense. If our sales cycle lengthens, we invest substantial resources pursuing unsuccessful sales opportunities, or our customers do not timely onboard and deploy our modules, our operating results and growth may be harmed.
The other 55 risks
  • Our business depends on customers increasing their use of our platform, and any loss of customers or decline in their use of our platform could materially and adversely affect our business, results of operations, and financial condition.
  • If we fail to continue to improve and enhance the functionality, performance, reliability, design, security or scalability of our platform, including the utilization of evolving artificial intelligence, or AI, and machine learning technologies, in a manner that responds to our customers’ evolving needs, our business may be adversely affected.
  • We currently generate significant revenue from our largest restaurant customers, and the loss or decline in revenue from any of these customers could harm our business, results of operations, and financial condition.
  • Our business is highly competitive. We may not be able to compete successfully against current and future competitors.
  • Mergers of or other strategic transactions by our competitors, our customers, or our partners could weaken our competitive position or reduce our revenue.
  • Our pricing decisions and pricing models may adversely affect our ability to attract new customers and retain existing customers.
  • Financial Risks
  • We have a history of losses and we may be unable to achieve or sustain profitability.
  • If we fail to maintain an effective system of internal controls, we may not be able to accurately report our financial results or prevent fraud. As a result, our stockholders could lose confidence in our financial reporting, which could harm our business and the trading price of our Class A common stock.
  • Provisions of our financial instruments may restrict our ability to pursue our business strategies.
  • Changes in our effective tax rate or tax liability may have an adverse effect on our results of operations.
  • Changes in tax law could adversely affect our business and financial condition.
  • Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.
  • Adverse developments affecting the financial services industry, such as actual events or concerns involving liquidity, defaults, or non-performance by financial institutions or transactional counterparties, could adversely affect our business, financial condition, and results of operations.
  • Our reported financial results may be adversely affected by changes in accounting principles generally accepted in the United States.
  • If our estimates or judgments relating to our critical accounting policies prove to be incorrect, our results of operations could be adversely affected.
  • As a result of being a public company, we are obligated to develop and maintain proper and effective internal controls over financial reporting, and any failure to maintain the adequacy of these internal controls may adversely affect investor confidence in our company and, as a result, the value of our Class A common stock.
  • We may require additional capital, which additional financing may result in restrictions on our operations or substantial dilution to our stockholders, to support the growth of our business, and this capital might not be available on acceptable terms, if at all.
  • We recognize revenue from customer subscriptions over the term of the subscription agreement and, therefore, a significant downturn in our business may not be immediately reflected in our operating results.
  • Risks Related to Our Reliance on Third Parties
  • Our growth depends in part on the success of our strategic relationships with third parties and our ability to integrate with third-party applications and software.
  • Our Dispatch module currently relies on a limited number of DSPs.
  • Our Rails module currently relies on a limited number of aggregators.
  • We rely upon Amazon Web Services and other infrastructure providers to operate our platform, and any disruption of or interference with our use of these providers would adversely affect our business, results of operations, and financial condition.
  • We rely on software licensed from, and services rendered by, third parties in order to provide our modules and run our business.
  • Legal, Regulatory, Compliance, and Reputational Risks
  • Security incidents, data breaches, denial of service attacks or other hacking and phishing attacks on our systems, or the systems with which our platform integrates, could harm our reputation or subject us to significant liability and adversely affect our business and financial results.
  • We may be subject to claims by third parties of intellectual property infringement.
  • If our software contains serious errors or defects, we may lose revenue and market acceptance and may incur costs to defend or settle claims with our customers.
  • We and our third-party partners and service providers transmit and store personal information of our customers and guests. We anticipate that Olo, or our third-party partners and service providers, may be the target of future cybersecurity attacks which may result in personal information, confidential information, or credit card information being compromised or accessed without or beyond authorization, which could interrupt our business, result in our reputation being harmed, and expose us to liability and loss of business.
  • We are subject to stringent and changing privacy laws, regulations and standards, and contractual obligations related to data privacy and security. Our actual or perceived failure to comply with such obligations could harm our reputation, subject us to significant fines and liabilities, or adversely affect our business.
  • Payment transactions processed on our platform and through the Olo Pay module may subject us to regulatory requirements and the rules of payment card networks, and other risks that could be costly and difficult to comply with or could harm our business.
  • If we fail to maintain a consistently high level of customer service or if we fail to manage our reputation, our brand, business, and financial results may be harmed.
  • We could incur substantial costs in protecting or defending our intellectual property rights, and any failure to protect our intellectual property or prevent third parties from making unauthorized use of our technology could adversely affect our business, results of operations, and financial condition.
  • Any current or future litigation against us could be costly and time-consuming to defend.
  • We use open source software in our platform, which could negatively affect our ability to sell our services or subject us to litigation or other actions.
  • Our brand is integral to our success. If we fail to effectively maintain, promote, and enhance our brand, our business and competitive advantage may be harmed.
  • Activities of customers or partners or the content of our customers’ websites or mobile applications could damage our brand, subject us to liability, and harm our business and financial results.
  • Our DSPs and other partners may be subject to pricing, licensing, and data regulations, which may impact our business.
  • We may use artificial intelligence in our business, and challenges with properly managing its use could result in reputational harm, competitive harm, and legal liability, and adversely affect our results of operations.
  • Employee Related Risks
  • If we cannot maintain our corporate culture as we grow, our success and our business and competitive position may be harmed.
  • We are dependent on the continued services and performance of our senior management and other key employees, the loss of any of whom could adversely affect our business, operating results, and financial condition. We may also engage the services of third parties who provide consulting services to support our business and the failure to identify and/or retain such third parties could adversely affect our business, operating results, and financial condition.
  • If we are unable to hire, retain, and motivate qualified personnel, our business may be adversely affected.
  • Industry Risks
  • Unfavorable conditions in our industry or the global economy, or reductions in digital ordering transaction volume or technology spending, have in the past and could in the future adversely impact the health of our customers, limit our ability to grow our business, and negatively affect our results of operations.
  • Increases in food, labor, rent, energy, and occupancy costs could adversely affect results of operations.
  • Risks Related to Ownership of Our Class A Common Stock
  • We expect fluctuations in our financial results, making it difficult to project future results, and if we fail to meet the expectations of securities analysts or investors with respect to our results of operations, our stock price and the value of your investment could decline.
  • The dual-class structure of our common stock has the effect of concentrating voting control with our existing stockholders, executive officers, directors, and their affiliates, which will limit your ability to influence the outcome of important transactions and to influence corporate governance matters, such as electing directors, and to approve material mergers, acquisitions, or other business combination transactions that may not be aligned with your interests.
  • We may not realize the anticipated long-term stockholder value of our stock buyback programs, and any failure to repurchase our Class A common stock after we have announced our intention to do so may negatively impact our stock price. Share repurchases could also increase the volatility of our stock price and diminish our cash reserves.
  • If our operating and financial performance in any given period does not meet the guidance that we provide to the public or the expectations of investment analysts, the market price of our Class A common stock may decline.
  • Our stock price may be volatile, and the value of our Class A common stock may decline.
  • We cannot predict the impact our dual-class structure may have on the market price of our Class A common stock.
  • Future sales of our Class A common stock in the public market could cause the market price of our Class A common stock to decline.
  • Our issuance of additional capital stock in connection with financings, acquisitions, investments, our equity incentive plans, or otherwise will dilute all other stockholders.
  • We do not intend to pay dividends for the foreseeable future and, as a result, your ability to achieve a return on your investment will depend on appreciation in the price of our Class A common stock.
  • Our management team has limited experience managing a public company.
  • We incur increased costs as a result of operating as a public company, and our management is required to devote substantial time to compliance with our public company responsibilities and corporate governance practices.
  • Anti-takeover provisions in our charter documents and under Delaware law could make an acquisition of our company more difficult, limit attempts by our stockholders to replace or remove our current management, and limit the market price of our Class A common stock.
  • Our Charter designates the Court of Chancery of the State of Delaware and the federal district courts of the United States of America as the exclusive forums for substantially all disputes between us and our stockholders, which may restrict our stockholders’ ability to choose the judicial forum for disputes with us or our directors, officers, or employees.

Legal proceedings

A description of our legal proceedings is included in and incorporated by reference to “Note 14—Commitments and Contingencies” of the notes to our consolidated financial statements included in Part 2, Item 8 of this Annual Report on Form 10-K.

The opening of Item 3, Legal Proceedings.12

Sources

The numbers on this page point here. Each one links to the record it came from.

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13
  14. 14
  15. 15
  16. 16
  17. 17
  18. 18
  19. 19
  20. 20
  21. 21
  22. 22
  23. 23
  24. 24
  25. 25
  26. 26
  27. 27
  28. 28
  29. 29
  30. 30
  31. 31
  32. 32
  33. 33
  34. 34
  35. 35
    SEC EDGAROther events
  36. 36
    SEC EDGAROther events
  37. 37
  38. 38
  39. 39
  40. 40
  41. 41
  42. 42
  43. 43
  44. 44
  45. 45
  46. 46
  47. 47
  48. 48
  49. 49
  50. 50
  51. 51
  52. 52
  53. 53
  54. 54
  55. 55
  56. 56
  57. 57
  58. 58
  59. 59
  60. 60
  61. 61
  62. 62
  63. 63
  64. 64
  65. 65
  66. 66
  67. 67