WEAV on NYSE

Weave Communications, Inc.

Weave Communications, Inc. is an American prepackaged software services company based in Wilmington.2

Price unavailable

Last updated Oct 21, 2026.

Overview

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  • TickerWEAV on NYSE2
  • IndustryServices-Prepackaged Software2
  • HeadquartersWilmington, United States2
  • Incorporated inDE3
  • Business address1331 W Powell Way, Lehi, Ut 840433
  • Filer category, Emerging growth company3
  • Legal formCorporation2
  • LEI5299005I0YAEWF7TV2892
  • StatusActive2
  • LEI statusIssued and current2
  • Registered addressc/o THE CORPORATION TRUST COMPANY, CORPORATION TRUST CENTER 1209 ORANGE ST, 19801 Wilmington, United States2
  • Registered withDivision of Corporations, Department of State, 58493132

Our mission is to elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.4 From its latest annual report

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

72.1%Gross margin5
-12.8%Operating margin5
-11.7%Net margin5
17.0%Revenue growth, 20255
-34.1%Return on equity5
$15.2MFree cash flow5

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Products and services

Subscription And Payment Processing brought in 96% of the revenue Weave Communications, Inc. broke down this way in fiscal 2025.

  1. Subscription And Payment Processing$228.8M596%up 17% from 2024
  2. Phone Hardware$6.8M53%up 46% from 2024
  3. Onboarding$3.5M51%down 2% from 2024
Products and services by year
Products and services202320242025
Subscription And Payment Processing$162.7M$196.1M$228.8M
Phone Hardware$4.5M$4.7M$6.8M
Onboarding$3.2M$3.5M$3.5M

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Cost of revenue28¢$66.7M
  • Research and development19¢$44.5M
  • Other costs53¢$126.9M
  • Income tax0¢$924.0K

Out of $239.0M in revenue.5 The company lost money this year.

Where each dollar of operating cash went, fiscal 2025

  • Capital spending14¢$2.4M
  • Kept or used elsewhere86¢$15.2M

Out of $17.5M of cash from operations.5

Financial statements

Revenue6785$239.0M in 2025+423% since 2019
0$100.0M$200.0M$300.0M2019: $45.7M$45.7M20192020: $79.9M$79.9M2020+75%2021: $115.9M$115.9M2021+45%2022: $142.1M$142.1M2022+23%2023: $170.5M$170.5M2023+20%2024: $204.3M$204.3M2024+20%2025: $239.0M$239.0M2025+17%
Gross profit67895$172.3M in 2025+533% since 2019
0$50.0M$100.0M$150.0M$200.0M2019: $27.2M$27.2M20192020: $45.4M$45.4M2020+67%2021: $66.5M$66.5M2021+46%2022: $88.8M$88.8M2022+34%2023: $116.1M$116.1M2023+31%2024: $145.9M$145.9M2024+26%2025: $172.3M$172.3M2025+18%
Operating income67895-$30.6M in 2025−4% since 2019
-$60.0M-$40.0M-$20.0M02019: -$31.9M-$31.9M20192020: -$39.6M-$39.6M2020+24%2021: -$50.4M-$50.4M2021+27%2022: -$49.7M-$49.7M2022−1%2023: -$34.4M-$34.4M2023−31%2024: -$31.4M-$31.4M2024−9%2025: -$30.6M-$30.6M2025−3%
Net income67895-$28.1M in 2025−13% since 2019
-$60.0M-$40.0M-$20.0M02019: -$32.1M-$32.1M20192020: -$40.4M-$40.4M2020+26%2021: -$51.7M-$51.7M2021+28%2022: -$49.7M-$49.7M2022−4%2023: -$31.0M-$31.0M2023−38%2024: -$28.3M-$28.3M2024−9%2025: -$28.1M-$28.1M2025−1%

Every line of the income statement as filed: the last 3 fiscal years, latest first.5

Period ending2025-12-312024-12-312023-12-31
Revenue$239.0M$204.3M$170.5M
Cost of revenue$66.7M$58.4M$54.4M
Gross profit$172.3M$145.9M$116.1M
Sales and marketing$102.7M$84.6M$70.8M
Research and development$44.5M$40.2M$34.0M
General and administrative$55.8M$52.5M$45.7M
Total operating expenses$202.9M$177.3M$150.5M
Loss from operations-$30.6M-$31.4M-$34.4M
Interest income$1.8M$1.9M$2.2M
Interest expense-$1.7M-$1.5M-$1.9M
Other income, net$1.5M$2.9M$3.3M
Loss before income taxes-$29.0M-$28.2M-$30.8M
Income tax benefit (provision)$924.0K-$189.0K-$260.0K
Net loss-$28.1M-$28.3M-$31.0M
Net loss per share attributable to common stockholders - basic (in dollars per share)-$0.37-$0.40-$0.46
Net loss per share attributable to common stockholders - diluted (in dollars per share)-$0.37-$0.40-$0.46
Weighted-average common shares outstanding - basic (in shares)76.3M shares71.7M shares67.7M shares
Weighted-average common shares outstanding - diluted (in shares)76.3M shares71.7M shares67.7M shares
Change in foreign currency translation, net of tax$427.0K-$657.0K$108.0K
Net unrealized gain (loss) on investments, net of tax$14.0K-$21.0K$31.0K
Total comprehensive loss-$27.6M-$29.0M-$30.9M

Compare Weave Communications, Inc. with another company

Corporate structure

Weave Communications, Inc. sits at the top of its group. 1 entity, 1 country on record. Switch between the flow chart and the network, and select any entity to see its details.

Major holders of Weave Communications, Inc.

  • CROSSLINK CAPITAL INC Filed SCHEDULE 13D/A on Weave Communications, Inc., latest Aug 19, 2026 (6 filings since Nov 22, 2021)
  • VANGUARD GROUP INC Filed SCHEDULE 13G/A on Weave Communications, Inc., latest Mar 27, 2026 (5 filings since Nov 4, 2024)
  • Newtyn Management, LLC Filed SCHEDULE 13G on Weave Communications, Inc., latest Mar 20, 2026
  • FMR LLC Filed SCHEDULE 13G/A on Weave Communications, Inc., latest Mar 6, 2026 (5 filings since Mar 7, 2025)
  • WASATCH ADVISORS LP Filed SCHEDULE 13G/A on Weave Communications, Inc., latest Feb 11, 2026 (3 filings since Nov 13, 2024)
  • BlackRock Filed SCHEDULE 13G on Weave Communications, Inc., latest Jul 17, 2025
  • Pelion Ventures VI, L.P. Filed SCHEDULE 13G/A on Weave Communications, Inc., latest May 12, 2025 (5 filings since Feb 14, 2022)
  • Catalyst Investors IV, L.P. Filed SCHEDULE 13G/A on Weave Communications, Inc., latest Feb 14, 2025 (3 filings since Feb 14, 2022)
  • Deer IX & Co. Ltd. Filed SCHEDULE 13G/A on Weave Communications, Inc., latest Feb 14, 2025 (3 filings since Feb 15, 2022)
  • Lead Edge Capital Management, LLC Filed SC 13G/A on Weave Communications, Inc., latest Aug 16, 2023 (3 filings since Feb 14, 2022)
  • TIGER GLOBAL MANAGEMENT LLC Filed SC 13G/A on Weave Communications, Inc., latest Jun 12, 2023 (3 filings since Nov 17, 2021)
  • Weave Communications, Inc. Wilmington, Delaware, United States

Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What Weave Communications, Inc. reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Property and equipment

ItemLatestA year beforeChange
Computer equipment and software$9.7M5 Dec 31, 2025$7.1M5 Dec 31, 2024+38.1%
Property and equipment, before depreciation$24.3M5 Dec 31, 2025$24.4M5 Dec 31, 2024−0.3%
Accumulated depreciation$15.1M5 Dec 31, 2025$16.0M5 Dec 31, 2024−5.3%
Property and equipment, net$9.2M5 Dec 31, 2025$8.4M5 Dec 31, 2024+9.1%
Finance-lease assets$10.5M5 Dec 31, 2025$10.7M5 Dec 31, 2024−1.5%
Operating-lease assets (leased space)$33.8M5 Dec 31, 2025$37.5M5 Dec 31, 2024−10.0%

Investments

ItemLatestA year beforeChange
Cash and cash equivalents$55.0M5 Dec 31, 2025$51.6M5 Dec 31, 2024+6.5%
Debt securities available for sale$26.8M5 Dec 31, 2025$47.5M5 Dec 31, 2024−43.7%

Intangibles and goodwill

ItemLatestA year beforeChange
Goodwill$29.5M5 Dec 31, 2025$05 Dec 31, 2024
Intangible assets, net (excluding goodwill)$7.1M5 Dec 31, 2025$05 Dec 31, 2024
Finite-lived intangibles, gross$8.0M5 Dec 31, 2025
Accumulated amortization$866.0K5 Dec 31, 2025
Finite-lived intangibles, net$7.1M5 Dec 31, 2025

Properties, in its own words

As of December 31, 2025, we currently lease approximately 180,000 square feet of office space for our corporate headquarters in Lehi, Utah under a lease agreement that expires in 2033.

We believe that our existing facilities are adequate to meet our current needs, and we intend to add or change facilities as needs require. We believe that, if required, suitable additional or substitute space would be available to accommodate expansion of our operations.

Item 2 of the 10-K filed Mar 5, 2026.4

Leadership

Who has led Weave Communications, Inc., and when. Pick a name to see everywhere that person has worked.

Board members and other officers (21)

Timeline

  1. Oct 13, 20268-K Other events38
  2. Sep 21, 20268-K Other events39
  3. Aug 19, 20268-K Entered a material agreement40
  4. Aug 18, 20268-K Other events41
  5. Aug 6, 20268-K Results of operations42
  6. Jun 10, 20268-K Shareholder vote43
  7. Apr 30, 20268-K Results of operations44
  8. Mar 30, 20268-K Entered a material agreement; Executive or director change; Regulation FD disclosure45
  9. Feb 19, 20268-K Results of operations46
  10. Oct 30, 20258-K Results of operations47
  11. Jul 31, 20258-K Results of operations48
  12. Jun 26, 20258-K Executive or director change49
  13. Oct 4, 2022New chief executive Brett T. White becomes CEO12
  14. Nov 10, 2021New chief executive Roy Banks becomes CEO13
  15. Oct 13, 2015Founded Weave Communications, Inc. is founded2

Calendar

Coming up

  1. Oct 29, 2026Reports results for the quarter ending Sep/2026 A year earlier it reported ($0.11) a share, on Oct 30, 2025.50

When it reported results

  1. Aug 6, 2026Reported quarterly or annual results42
  2. Apr 30, 2026Reported quarterly or annual results44
  3. Feb 19, 2026Reported quarterly or annual results46
  4. Oct 30, 2025Reported quarterly or annual results47
  5. Jul 31, 2025Reported quarterly or annual results48
  6. May 5, 2025Reported quarterly or annual results51
  7. Feb 20, 2025Reported quarterly or annual results52
  8. Oct 30, 2024Reported quarterly or annual results53

Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar

Filings

650 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 42 major events, 321 insider forms, 38 large holders, 1 private raises, 228 other. The latest 20:

  1. Oct 13, 2026DEFA14A EDGAR
  2. Oct 13, 20268-K EDGAR
  3. Oct 8, 20264/A EDGAR
  4. Sep 25, 2026DEFM14A EDGAR
  5. Sep 21, 2026DEFA14A EDGAR
  6. Sep 21, 20268-K EDGAR
  7. Sep 16, 20264 EDGAR
  8. Sep 16, 20264 EDGAR
  9. Sep 16, 20264 EDGAR
  10. Sep 16, 20264 EDGAR
  11. Sep 15, 2026PREM14A EDGAR
  12. Sep 4, 2026144 EDGAR
  13. Sep 4, 2026144 EDGAR
  14. Aug 27, 2026144 EDGAR
  15. Aug 27, 2026144 EDGAR
  16. Aug 26, 2026144 EDGAR
  17. Aug 26, 2026144 EDGAR
  18. Aug 19, 2026DEFA14A EDGAR
  19. Aug 19, 20268-K EDGAR
  20. Aug 19, 2026SCHEDULE 13D/A EDGAR

The 650 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

166 open-market trades by officers, directors and large owners since October 2021: 8 buys and 158 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Mar 6, 2026McNeil Joseph DavidChief Revenue OfficerSale25,000$5.53$138.2KForm 4
Dec 22, 2025Goodsell ErinChief Legal Officer & Corp.SecSale9,615$6.89$66.2KForm 4
Nov 5, 2025Newton TylerDirectorSale50,993$6.68$340.6KForm 4
Sep 22, 2025Christiansen Jason PaulChief Financial OfficerSale3,897$7.50$29.2KForm 4
Sep 22, 2025Goodsell ErinChief Legal Officer & Corp.SecSale9,541$7.50$71.6KForm 4
Sep 16, 2025McNeil Joseph DavidChief Revenue OfficerSale14,236$7.73$110.0KForm 4
Sep 16, 2025Christiansen Jason PaulChief Financial OfficerSale4,131$7.73$31.9KForm 4
Sep 16, 2025WHITE BRETT TChief Executive OfficerSale53,953$7.73$417.1KForm 4
Sep 16, 2025Bertilson MarcusChief Operating OfficerSale13,836$7.73$107.0KForm 4
Sep 16, 2025Goodsell ErinChief Legal Officer & Corp.SecSale7,585$7.73$58.6KForm 4
Aug 19, 2025Goodsell ErinChief Legal Officer & Corp.SecSale1,006$8.02$8.1KForm 4
Aug 18, 2025WHITE BRETT TChief Executive OfficerSale28,112$7.98$224.3KForm 4
Aug 18, 2025Goodsell ErinChief Legal Officer & Corp.SecSale23,350$7.98$186.3KForm 4
Jun 17, 2025Christiansen Jason PaulChief Financial OfficerSale3,940$8.48$33.4KForm 4
Jun 17, 2025Bertilson MarcusChief Operating OfficerSale11,409$8.53$97.3KForm 4
Jun 17, 2025McNeil Joseph DavidChief Revenue OfficerSale14,302$8.53$122.0KForm 4
Jun 16, 2025Christiansen Jason PaulChief Financial OfficerSale4,070$8.59$35.0KForm 4
Jun 16, 2025WHITE BRETT TChief Executive OfficerSale53,111$8.59$456.2KForm 4
Jun 16, 2025Goodsell ErinChief Legal Officer & Corp.SecSale7,472$8.59$64.2KForm 4
May 16, 2025WHITE BRETT TChief Executive OfficerSale29,137$10.79$314.4KForm 4

All 166 trades can be filtered by person here when JavaScript is on.

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Executive pay

What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.

YearExecutiveAgeSalaryTotal pay
2025Brett WhiteChief Executive Officer63$520.3K$5.2M65
2025Jason ChristiansenChief Financial Officer39$368.5K$4.3M65
2025David McNeilChief Revenue Officer57$404.6K$3.3M65
2024Brett WhiteChief Executive Officer63$498.1K$5.7M65
2024David McNeilChief Revenue Officer57$354.6K$5.1M65

Money raised

Private offerings the company reported to the SEC on Form D.

  1. May 16, 2025Raised $9.3 million in a private offering of equity Form D: $9.8 million offered in all Form D

Held by these funds

The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 100. Change is in shares since the quarter before.

FundSharesValueShare of the fundChange
Newtyn Management, LLC6,790,000$40.7M5.1%−210,000
BlackRock, Inc.5,309,999$31.8M0.0%+588,846
Crosslink Capital Inc4,272,209$25.6M1.9%+25,351
Disciplined Growth Investors Inc /mn2,998,909$18.0M0.3%+722,528
Vanguard Capital Management LLC2,913,855$17.5M0.0%+153,109
Vanguard Portfolio Management LLC2,775,557$16.6M0.0%+346,321
Marshall Wace, Llp2,493,881$14.9M0.0%+1,615,650
Frontier Capital Management Co LLC2,446,204$14.7M0.1%+346,815
Gumshoe Capital Management LLC2,159,064$12.9M11.8%−909,874
State Street Corp2,029,526$12.2M0.0%−162,919
Divisar Capital Management LLC2,023,606$12.1M2.8%+183,506
Geode Capital Management, LLC1,687,239$10.1M0.0%+92,493
CenterBook Partners LP1,646,468$9.9M0.5%+479,041
Pale Fire Capital SE1,492,806$8.9M0.6%No change
Aqr Capital Management LLC1,476,618$8.8M0.0%+800,900
Huber Capital Management LLC1,319,982$7.9M1.2%−38,700
BNP PARIBAS ASSET MANAGEMENT Holding S.A.1,226,646$7.3M0.0%No change
Nuveen, LLC1,216,348$7.3M0.0%+596,136
Arrowstreet Capital, Limited Partnership1,113,556$6.7M0.0%+749,316
Jacobs Levy Equity Management, Inc1,073,822$6.4M0.0%+144,339
Goldman Sachs Group Inc1,061,032$6.4M0.0%+672,033
Renaissance Technologies LLC1,053,438$6.3M0.0%−434,462
Engine Capital Management, LP1,051,525$6.3M0.6%No change
Morgan Stanley974,240$5.8M0.0%−77,254
Federated Hermes, Inc.900,988$5.4M0.0%+39,910

13F reports cover disclosed long positions in U.S. stocks only.

SEC filer profile

How Weave Communications, Inc. is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.

  • Name on EDGARWeave Communications, Inc.1
  • CIK0001609151
  • Employer ID (EIN)26-33029024
  • Filer statusAccelerated filer an emerging growth company; not a smaller reporting company; not a shell company4
  • Incorporated inDelaware4
  • Fiscal year endsDecember 311
  • Industry code (SIC)7372 Services-Prepackaged Software1
  • SEC reviewing officeOffice of Technology, Division of Corporation Finance1
  • Business address1331 W Powell Way, Lehi, UT 840431
  • Phone385-331-41641
  • Shares outstanding79,999,119 as of Aug 3, 202611
  • Public float$532.1M as of Jun 30, 20254
  • AuditorPricewaterhouseCoopers LLP, Salt Lake City, Utah PCAOB ID 238; no auditor attestation of internal control over financial reporting4
  • On EDGAR sinceJun 19, 20141
  • Filings662 in all: 4 (292), 144 (178), 8-K (41), 3 (26), 10-Q (15), DEFA14A (15), SCHEDULE 13G/A (13), SC 13G/A (10)1
    All 38 form types

    D (6), DEF 14A (6), SC 13G (6), 10-K (5), S-8 (5), ARS (4), CORRESP (4), 4/A (3), D/A (3), S-1/A (3), SC 13D/A (3), SCHEDULE 13G (3), PRE 14A (2), SCHEDULE 13D/A (2), UPLOAD (2), 144/A (1), 424B4 (1), 424B7 (1), 8-A12B (1), 8-K/A (1), CERT (1), DEFM14A (1), DRS (1), DRS/A (1), DRSLTR (1), EFFECT (1), PREM14A (1), S-1 (1), S-3ASR (1), SC 13D (1)

  • Latest filingsAnnual report (10-K) Mar 5, 2026
    Quarterly report (10-Q) Aug 6, 2026
    Proxy statement (DEF 14A) Apr 28, 2026
    Latest 8-K (8-K) Oct 13, 2026

Securities registered for trading

ClassSymbolExchange
Common stock, par value $0.00001 per shareWEAVNew York Stock Exchange

From the cover page of the 10-K filed Mar 5, 2026 (Section 12(b) of the Exchange Act).4

Risk factors and legal proceedings

The risks Weave Communications, Inc. names in Item 1A of its 10-K filed Mar 5, 2026: 73 risks under these headings, as written.4

  • Risks Related to our Business and our Industry
  • Our recent growth rates may not be indicative of our future growth. Our growth also makes it difficult to evaluate our future prospects and may increase the risk that we will not be successful.
  • If we do not attract new customers, retain existing customers, and increase our customers’ use of our platform, our business will suffer.
  • We may not be able to successfully manage our growth, and if we are not able to grow efficiently, our business, financial condition and results of operations could suffer.
  • We focus on serving SMB healthcare practices and are subject to risks associated with serving small businesses.
  • We face risks in targeting medium-sized businesses for sales of our subscriptions and, if we do not manage these efforts effectively, our business and results of operations could suffer.
  • We have a history of losses and we may not achieve or sustain profitability in the future.
  • Unfavorable economic conditions and macroeconomic uncertainties have in the past and may continue to adversely impact our business, results of operations and financial performance.
  • Our quarterly results may fluctuate, and if we fail to meet securities analysts’ and investors’ expectations, then the trading price of our common stock and the value of your investment could decline substantially.
  • If we are not able to maintain and enhance our brand and increase market awareness of our company, platform and products, then our business, results of operations and financial condition may be adversely affected.
  • The market for our platform and products is evolving, may decline or experience limited growth and is dependent in part on businesses continuing to adopt our platform and use our products.
  • If we are unable to attract new customers in a cost-effective manner, then our business, results of operations and financial condition would be adversely affected.
The other 62 risks
  • If we are unable to develop and maintain successful integrations, such as integrations with providers of systems of record, the value of our platform and products could decline and our results of operations and financial condition could be adversely affected.
  • The market in which we participate is highly competitive, and if we do not compete effectively, our business, results of operations and financial condition would be harmed.
  • If we do not continue enhance to our platform and products and introduce new products that achieve market acceptance, our business, results of operations and financial condition would be adversely affected.
  • Any failure to offer high quality customer service and support may adversely affect our relationships with our customers and prospective customers, and adversely affect our business, results of operations and financial condition.
  • If we fail to adapt and respond effectively to rapidly changing technology, evolving industry standards, changing regulations, and changing customer needs, requirements or preferences, our platform and products may become less competitive.
  • We depend on the interoperability of our platform or products with those of our integration partners.
  • We rely on hardware purchased or leased from, software licensed from, and services rendered by third parties in order to provide our platform and products and run our business, sometimes by a single-source supplier.
  • Breaches of our applications, networks or systems, or those of GCP or our service providers, could degrade our ability to conduct our business, compromise the integrity of our products, platform and data, result in significant data losses and the theft of our intellectual property, damage our reputation, expose us to liability to third parties and require us to incur significant additional costs to maintain the security of our networks and data.
  • We currently rely on a single supplier to provide the technology we offer through Weave Payments.
  • To deliver our products, we rely on network service providers and internet service providers for our network service and connectivity and disruption or deterioration in the quality of these services could adversely affect our business, results of operations and financial condition.
  • We substantially rely upon GCP to operate our platform, and any disruption of or interference with our use of GCP would adversely affect our business, results of operations and financial condition.
  • Defects or errors in our platform or products could diminish demand for our products, harm our business and results of operations and subject us to liability.
  • The use of AI technologies in our platform and our business may not produce the desired benefits, and may result in increased liability, reputational harm, or other adverse consequences.
  • Interruptions or performance problems associated with our technology and infrastructure may adversely affect our business and operating results.
  • We may not be able to continue to expand our share of our existing vertical markets or expand into new healthcare or other vertical markets, which would inhibit our ability to grow and increase our profitability.
  • Growth may place significant demands on our infrastructure.
  • Our growth in revenue generated from Weave Payments depends on customers increasing their use of this product, and if our customers do not increase their use of this product, our business, results of operations and financial condition could be adversely affected.
  • Failure to effectively develop and expand our marketing and sales capabilities could harm our ability to increase our customer base and achieve broader market acceptance of our platform.
  • We have engaged in and may continue to engage in merger and acquisition activities, which require significant management attention and could disrupt our business, dilute stockholder value, and adversely affect our business, results of operations and financial condition.
  • If we do not successfully maintain the quality of the installation of our platform and products by third-party installers, our reputation could suffer and our sales could decline.
  • The standards that private entities and email service providers use to regulate the use and delivery of email have in the past interfered with, and may in the future interfere with, the effectiveness of our platform and our ability to conduct business.
  • The standards that Mobile Network Operators use to regulate the delivery of text messages have in the past interfered with, and may in the future interfere with, the effectiveness of our platform and our ability to conduct business.
  • We are continuing to expand our international operations, which exposes us to significant risks.
  • Failure to set optimal prices for our products could adversely impact our business, results of operations and financial condition.
  • We incur chargeback liability when our customers refuse to or cannot reimburse chargebacks resolved in favor of their customers. While we have not experienced these issues to a significant degree in the past, any increase in chargebacks not paid by our customer may adversely affect our business, financial condition or results of operations.
  • If we are unable to hire, retain and motivate qualified employees, our business will suffer.
  • If we cannot maintain our company culture as we grow, we could lose the innovation, teamwork, passion and focus on execution that we believe contribute to our success and our business may be harmed.
  • We depend on our senior management team and other key employees, and the loss of one or more of these employees or an inability to attract and retain qualified key personnel could adversely affect our business.
  • Our loan agreement contains certain restrictions that may limit our ability to operate our business.
  • Risks Related to Governmental Regulation
  • Our products and services must comply with industry standards, FCC regulations, state, local, country-specific and international regulations, and changes may require us to modify existing services, potentially increase our costs or prices we charge customers, and otherwise harm our business.
  • Efforts to address robo-calling and caller ID spoofing could cause us competitive harm.
  • U.S. federal legislation and international laws impose certain obligations on the senders of commercial emails, which could minimize the effectiveness of our platform, and establish financial penalties for non-compliance, which could increase the costs of our business.
  • Our customers’ and other users’ violation of our policies or other misuse of our platform to transmit unauthorized, offensive or illegal messages, spam, phishing scams, and website links to harmful applications or for other fraudulent or illegal activity could damage our reputation, and we may face a risk of litigation and liability for illegal activities on our platform and unauthorized, inaccurate, or fraudulent information distributed via our platform.
  • Our emergency and E-911 calling services may expose us to significant liability.
  • We process business and personal information of our customers and employees, which subjects us to HIPAA and other stringent and changing federal, state and foreign laws, regulations, industry standards, information security policies, self-regulatory schemes, contractual obligations, and other legal obligations related to data processing, protection, privacy, and security, and our actual or perceived failure to comply with such obligations could harm our business, financial condition, results of operations, and prospects and could expose us to liability.
  • Conflicting and evolving regulations regarding AI could result in increased compliance costs, operational constraints, or legal liability.
  • Changes in laws and regulations related to the internet or changes in the internet infrastructure itself may diminish the demand for our products, and could adversely affect our business, results of operations and financial condition.
  • We are subject to anti-corruption, anti-bribery, and similar laws, and our failure to comply with these laws could subject us to criminal penalties or significant fines and harm our business and reputation.
  • Risks Related to Intellectual Property
  • Failure to protect or enforce our intellectual property rights could impair our ability to protect our internally-developed technology and our brand, and our business may be adversely affected.
  • We could incur substantial costs as a result of any claim of infringement of another party’s intellectual property rights.
  • Indemnity provisions in various agreements potentially expose us to substantial liability for intellectual property infringement and other losses.
  • Our use of “open source” and third-party software could impose unanticipated conditions or restrictions on our ability to commercialize our solutions and could subject us to possible litigation.
  • Risks Related to Tax Matters
  • We may have additional income tax liabilities, which could harm our business, results of operations and financial condition.
  • We could be required to collect additional sales, value added or similar taxes or be subject to other tax liabilities that may increase the costs our customers would have to pay for subscriptions to our platform and products and adversely affect our results of operations.
  • Changes in U.S. and global tax legislation may adversely affect our financial condition, operating results, and cash flows.
  • Our ability to use our net operating losses (“NOLs”), to offset future taxable income may be subject to certain limitations
  • Risks Related to Accounting Matters
  • A failure to establish and maintain effective disclosure controls and procedures and internal control over financial reporting could adversely affect our ability to produce timely and accurate financial statements or comply with applicable regulations, which in turn could harm investor confidence in our company and the trading price of our common stock.
  • If our estimates or judgments relating to our critical accounting estimates prove to be incorrect, our results of operations could be adversely affected.
  • Changes in financial accounting standards or practices may cause adverse, unexpected financial reporting fluctuations and affect our results of operations.
  • Risks Related to Ownership of our Common Stock
  • The stock price of our common stock may be volatile or may decline regardless of our operating performance.
  • Our business and financial performance may differ from any projections that we disclose or any information that may be attributed to us by third parties.
  • You may incur dilution as a result of future equity issuances.
  • Sales of substantial amounts of our common stock by existing holders in the public markets, or the perception that they might occur, could cause the market price of our common stock to decline.
  • The concentration of our share ownership may limit your ability to influence corporate matters.
  • We are an “emerging growth company” and any decision on our part to comply only with certain reduced reporting and disclosure requirements applicable to emerging growth companies could make our common stock less attractive to investors.
  • We do not intend to pay dividends for the foreseeable future.
  • We may require additional capital to support the growth of our business, and this capital might not be available on acceptable terms, if at all.
  • The requirements of being a public company may strain our resources and divert management’s attention.
  • Our trading price and trading volume could decline if securities or industry analysts cease to publish research about our business, or if they publish unfavorable research.
  • Certain provisions in our corporate charter documents and under Delaware law may prevent or hinder attempts by our stockholders to change our management or to acquire a controlling interest in us, and the trading price of our common stock may be lower as a result.
  • Our amended and restated certificate of incorporation designates the Court of Chancery of the State of Delaware and, to the extent enforceable, the federal district courts of the United States of America as the exclusive forums for certain disputes between us and our stockholders, which will restrict our stockholders’ ability to choose the judicial forum for disputes with us or our directors, officers, or employees.
  • General Risks
  • Any legal proceedings or claims against us could be costly and time-consuming to defend and could harm our reputation regardless of the outcome.

Legal proceedings

From time to time, we have been and will continue to be subject to legal proceedings and claims. We are not presently a party to any legal proceedings that, if determined adversely to us, would individually or taken together have a material adverse effect on our business, results of operations, financial condition, or cash flows. We have received, and may in the future continue to receive, claims from third parties asserting, among other things, infringement of their intellectual property rights. Future litigation may be necessary to defend ourselves, our partners, and our customers by determining the scope, enforceability, and validity of third-party proprietary rights, or to establish our proprietary rights. The results of any current or future litigation cannot be predicted with certainty, and regardless of the outcome, litigation can have an adverse impact on us because of defense and settlement costs, diversion of management resources, and other factors.

The opening of Item 3, Legal Proceedings.4

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